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    I need your help – a year ago **files (2)** – ## JWI_521_Sample_Talent_Engagement_Chart_and_Rationale.pdf – Week2AssignmentRecruiting.jpeg **## JWI_521_Sample_Talent_Engagement_Chart_and_Rationale.pdf** JWI 521: Recruit, Develop, Assess, Reward, Retain Sample Talent Engagement Chart an…

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    – a year ago

    **files (2)**

    – ## JWI_521_Sample_Talent_Engagement_Chart_and_Rationale.pdf

    – Week2AssignmentRecruiting.jpeg

    **## JWI_521_Sample_Talent_Engagement_Chart_and_Rationale.pdf**

    JWI 521: Recruit, Develop, Assess, Reward, Retain
    Sample Talent Engagement Chart and Rationale

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
    course guide is subject to change based on the needs of the class.

    JWMI 521 – Sample Talent Engagement Chart and Rationale (1236) Page 1 of 2

    Overview of the Talent Matrix Tool

    Part of the power of understanding your top employees as "Talent" is the ability to assess their
    potential in light of their performance and values. The use of a Talent Matrix tool can make the
    assessment process very powerful.

    The Talent Engagement Chart is used to provide a snapshot of the performance of your
    employees, as well as their alignment with the organization’s mission and values. The
    accompanying Rationale statement describes in more detail each employee’s performance and
    level of alignment with the company’s core values, and also indicates the manager’s plans for
    supervising each employee in the future.

    Sample Talent Engagement Chart

    Employee Type

    Katelyn Type 1: High Values, High Performance

    Jacquelyn Type 1: High Values, High Performance

    Shannon Type 3: Low Performance, High Values

    Sabrina Type 3: Low Performance, High Values

    Cherie Type 4: High Performance, Low Values

    Glenn Type 2: Low Values, Low Performance

    Sample Rationale

    Katelyn and Jacquelyn are both incredibly ambitious and talented, and I consider them to be the top talent
    on this team. They are always over-delivering on their goals and looking for ways to learn more. They are
    keen to take on new challenges and to experience different roles. I think it will be important to challenge
    them and to give them some management type experience by putting them in charge of a project or a
    small team in the near future.

    Sabrina and Shannon are both well aligned to the team in terms of their values, but they are currently not
    performing up to their potential. Both of these employees have the ability to be valuable employees, but
    they are not highly passionate in their current roles. Sabrina has been with the team less than a year; she
    is still learning and not positioned exactly right at this point. She does not yet have the confidence to
    perform up to her potential. I believe that, in time, she will gain confidence, improve her performance, and
    make it to the next level.

    JWI 521: Recruit, Develop, Assess, Reward, Retain
    Sample Talent Engagement Chart and Rationale

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
    course guide is subject to change based on the needs of the class.

    JWMI 521 – Sample Talent Engagement Chart and Rationale (1236) Page 2 of 2

    Shannon is more experienced than Sabrina; she needs an extra push sometimes, but she is fully capable
    of doing a great job. She is a steady worker, but she is not performing up to her potential. She is coasting
    along and doesn’t seem to care about getting to the next level. I believe the key to enhancing her career
    is finding a different role for her, something that will engage her interest and use her skills better.

    Cherie has been doing purchasing and vendor relations for the team for 4 years now; she is efficient and
    productive in all aspects of the job. However, she can be brusque with her co-workers and never
    participates in office events. She shows little interest in professional development opportunities that are
    offered to her. She attends team meetings but rarely offers any contributions to team discussions. I
    became her manager 6 months ago. I have given feedback in her recent performance review about the
    behavior changes I am looking for. If I do not see significant changes in behavior within the next six
    months, I will not wish to keep her on the team.

    Glenn was assigned to my team 9 months ago, to provide data analysis in support of team activities. He
    is often late into the office and sometimes leaves early, without informing me or providing any reason. He
    does the minimum amount of work needed to fulfill the tasks that I assign to him. At our month 3 and
    month 6 review meetings, I was candid with Glenn about these issues and told him I would be looking for
    more focus and accountability from him in the months ahead, but I have seen no change. So I believe it is
    time to let go of this employee, and I have a meeting with HR next week to discuss the next steps to put
    this decision into effect.

    \* \* \* * * * * * * * * * * * * *

    **Week2AssignmentRecruiting.jpeg**

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    **Week2AssignmentRecruiting.jpeg**

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    **## JWI_521_Sample_Talent_Engagement_Chart_and_Rationale.pdf**

    JWI 521: Recruit, Develop, Assess, Reward, Retain
    Sample Talent Engagement Chart and Rationale

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
    course guide is subject to change based on the needs of the class.

    JWMI 521 – Sample Talent Engagement Chart and Rationale (1236) Page 1 of 2

    Overview of the Talent Matrix Tool

    Part of the power of understanding your top employees as "Talent" is the ability to assess their
    potential in light of their performance and values. The use of a Talent Matrix tool can make the
    assessment process very powerful.

    The Talent Engagement Chart is used to provide a snapshot of the performance of your
    employees, as well as their alignment with the organization’s mission and values. The
    accompanying Rationale statement describes in more detail each employee’s performance and
    level of alignment with the company’s core values, and also indicates the manager’s plans for
    supervising each employee in the future.

    Sample Talent Engagement Chart

    Employee Type

    Katelyn Type 1: High Values, High Performance

    Jacquelyn Type 1: High Values, High Performance

    Shannon Type 3: Low Performance, High Values

    Sabrina Type 3: Low Performance, High Values

    Cherie Type 4: High Performance, Low Values

    Glenn Type 2: Low Values, Low Performance

    Sample Rationale

    Katelyn and Jacquelyn are both incredibly ambitious and talented, and I consider them to be the top talent
    on this team. They are always over-delivering on their goals and looking for ways to learn more. They are
    keen to take on new challenges and to experience different roles. I think it will be important to challenge
    them and to give them some management type experience by putting them in charge of a project or a
    small team in the near future.

    Sabrina and Shannon are both well aligned to the team in terms of their values, but they are currently not
    performing up to their potential. Both of these employees have the ability to be valuable employees, but
    they are not highly passionate in their current roles. Sabrina has been with the team less than a year; she
    is still learning and not positioned exactly right at this point. She does not yet have the confidence to
    perform up to her potential. I believe that, in time, she will gain confidence, improve her performance, and
    make it to the next level.

    JWI 521: Recruit, Develop, Assess, Reward, Retain
    Sample Talent Engagement Chart and Rationale

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
    course guide is subject to change based on the needs of the class.

    JWMI 521 – Sample Talent Engagement Chart and Rationale (1236) Page 2 of 2

    Shannon is more experienced than Sabrina; she needs an extra push sometimes, but she is fully capable
    of doing a great job. She is a steady worker, but she is not performing up to her potential. She is coasting
    along and doesn’t seem to care about getting to the next level. I believe the key to enhancing her career
    is finding a different role for her, something that will engage her interest and use her skills better.

    Cherie has been doing purchasing and vendor relations for the team for 4 years now; she is efficient and
    productive in all aspects of the job. However, she can be brusque with her co-workers and never
    participates in office events. She shows little interest in professional development opportunities that are
    offered to her. She attends team meetings but rarely offers any contributions to team discussions. I
    became her manager 6 months ago. I have given feedback in her recent performance review about the
    behavior changes I am looking for. If I do not see significant changes in behavior within the next six
    months, I will not wish to keep her on the team.

    Glenn was assigned to my team 9 months ago, to provide data analysis in support of team activities. He
    is often late into the office and sometimes leaves early, without informing me or providing any reason. He
    does the minimum amount of work needed to fulfill the tasks that I assign to him. At our month 3 and
    month 6 review meetings, I was candid with Glenn about these issues and told him I would be looking for
    more focus and accountability from him in the months ahead, but I have seen no change. So I believe it is
    time to let go of this employee, and I have a meeting with HR next week to discuss the next steps to put
    this decision into effect.

    \* \* \* * * * * * * * * * * * * *

    **Week2AssignmentRecruiting.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week2assignmentrecruiting-jpeg)

    **## JWI_521_Sample_Talent_Engagement_Chart_and_Rationale.pdf**

    JWI 521: Recruit, Develop, Assess, Reward, Retain
    Sample Talent Engagement Chart and Rationale

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
    course guide is subject to change based on the needs of the class.

    JWMI 521 – Sample Talent Engagement Chart and Rationale (1236) Page 1 of 2

    Overview of the Talent Matrix Tool

    Part of the power of understanding your top employees as "Talent" is the ability to assess their
    potential in light of their performance and values. The use of a Talent Matrix tool can make the
    assessment process very powerful.

    The Talent Engagement Chart is used to provide a snapshot of the performance of your
    employees, as well as their alignment with the organization’s mission and values. The
    accompanying Rationale statement describes in more detail each employee’s performance and
    level of alignment with the company’s core values, and also indicates the manager’s plans for
    supervising each employee in the future.

    Sample Talent Engagement Chart

    Employee Type

    Katelyn Type 1: High Values, High Performance

    Jacquelyn Type 1: High Values, High Performance

    Shannon Type 3: Low Performance, High Values

    Sabrina Type 3: Low Performance, High Values

    Cherie Type 4: High Performance, Low Values

    Glenn Type 2: Low Values, Low Performance

    Sample Rationale

    Katelyn and Jacquelyn are both incredibly ambitious and talented, and I consider them to be the top talent
    on this team. They are always over-delivering on their goals and looking for ways to learn more. They are
    keen to take on new challenges and to experience different roles. I think it will be important to challenge
    them and to give them some management type experience by putting them in charge of a project or a
    small team in the near future.

    Sabrina and Shannon are both well aligned to the team in terms of their values, but they are currently not
    performing up to their potential. Both of these employees have the ability to be valuable employees, but
    they are not highly passionate in their current roles. Sabrina has been with the team less than a year; she
    is still learning and not positioned exactly right at this point. She does not yet have the confidence to
    perform up to her potential. I believe that, in time, she will gain confidence, improve her performance, and
    make it to the next level.

    JWI 521: Recruit, Develop, Assess, Reward, Retain
    Sample Talent Engagement Chart and Rationale

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
    course guide is subject to change based on the needs of the class.

    JWMI 521 – Sample Talent Engagement Chart and Rationale (1236) Page 2 of 2

    Shannon is more experienced than Sabrina; she needs an extra push sometimes, but she is fully capable
    of doing a great job. She is a steady worker, but she is not performing up to her potential. She is coasting
    along and doesn’t seem to care about getting to the next level. I believe the key to enhancing her career
    is finding a different role for her, something that will engage her interest and use her skills better.

    Cherie has been doing purchasing and vendor relations for the team for 4 years now; she is efficient and
    productive in all aspects of the job. However, she can be brusque with her co-workers and never
    participates in office events. She shows little interest in professional development opportunities that are
    offered to her. She attends team meetings but rarely offers any contributions to team discussions. I
    became her manager 6 months ago. I have given feedback in her recent performance review about the
    behavior changes I am looking for. If I do not see significant changes in behavior within the next six
    months, I will not wish to keep her on the team.

    Glenn was assigned to my team 9 months ago, to provide data analysis in support of team activities. He
    is often late into the office and sometimes leaves early, without informing me or providing any reason. He
    does the minimum amount of work needed to fulfill the tasks that I assign to him. At our month 3 and
    month 6 review meetings, I was candid with Glenn about these issues and told him I would be looking for
    more focus and accountability from him in the months ahead, but I have seen no change. So I believe it is
    time to let go of this employee, and I have a meeting with HR next week to discuss the next steps to put
    this decision into effect.

    \* \* \* * * * * * * * * * * * * *

    **Week2AssignmentRecruiting.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week2assignmentrecruiting-jpeg)

  • [Solved] human resources

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    Recruiters face challenges when it comes to finding adequate candidates.They are always looking for new ways to attract talent. Using alternative methods for recruiting hasn’t gone unnoticed. Now, AI is at the forefront for recruiters, and new doors for creative methods are opening. Review the readi…

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    Assignment Prompt & Instructions

    Recruiters face challenges when it comes to finding adequate candidates.They are always looking for new ways to attract talent. Using alternative methods for recruiting hasn’t gone unnoticed. Now, AI is at the forefront for recruiters, and new doors for creative methods are opening. Review the reading material and 2 videos on alternative recruiting methods and AI.

    Review the following videos:

    – [Why Alternative Recruitment Strategies Are Vital Right Now](https://www.youtube.com/watch?v=Bfv_uI_G-B0)
    – [How I Use Artificial Intelligence (AI) for Recruiting](https://www.youtube.com/watch?v=v31JFas7eNQ)

    Then, discuss the following with your fellow classmates in 200-250 words:

    – Considering the various methods of recruiting, which method you would you prefer to use and why?
    – In your opinion, is it ethical to use AI in recruiting? Why or why not?

    – a year ago

  • [Solved] human resource

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    I need your help – [\ \ LinkedinSummary.jpeg](https://www.sweetstudy.com/files/linkedinsummary-jpeg "LinkedinSummary.jpeg") – [\ \ Week7Instructions.jpeg](https://www.sweetstudy.com/files/week7instructions-jpeg "Week7Instructions.jpeg") – a year ago

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    I need your help

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    \
    LinkedinSummary.jpeg](https://www.sweetstudy.com/files/linkedinsummary-jpeg "LinkedinSummary.jpeg")
    – [\
    \
    Week7Instructions.jpeg](https://www.sweetstudy.com/files/week7instructions-jpeg "Week7Instructions.jpeg")

    – a year ago

  • [Solved] human resource

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    I need your help – a year ago **files (3)** – ## JWI_521_Week_8_lecture_1192.pdf – Week8DiscussionRecruiting.jpeg – Developing_and_Sustaining_Employee_Engagement.pdf **## JWI_521_Week_8_lecture_1192.pdf** © Strayer University. All Rights Reserved. This document contains Strayer Univers…

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    I need your help

    – a year ago

    **files (3)**

    – ## JWI_521_Week_8_lecture_1192.pdf

    – Week8DiscussionRecruiting.jpeg
    – Developing_and_Sustaining_Employee_Engagement.pdf

    **## JWI_521_Week_8_lecture_1192.pdf**

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 1 of 5

    JWI 521
    Recruit, Develop, Assess, Reward, Retain

    Week Eight Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 2 of 5

    MOTIVATION AND ENGAGEMENT

    What it Means

    What motivates employees to do their best work? What encourages them to stay with your
    company? Some employees are motivated by a passion for this particular work, while others stay
    for the compensation and benefits that enable them to support their families. Many professionals
    are strongly motivated by job content and workplace factors, such as challenging projects,
    professional development opportunities, or recognition. Strategies to drive engagement are built
    around factors that make employees feel valued and emotionally connected to their work. These
    strategies must take into account the wide range of motivational factors that affect employees
    across your company.

    Why it Matters

    • Employee motivation is affected by a complex mix of financial and non-financial factors
    • To design effective engagement tools, HR needs a deep understanding of employee

    motivation
    • Employee morale and engagement can be positively impacted without major expense

    “Work consumes at least one-third of your life, and half your waking hours.
    It can and ought to be more than a means to an end.”

    Laszlo Bock

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 3 of 5

    MOTIVATING PEOPLE

    Intrinsic Motivation

    Intrinsic motivation is demonstrated when a person works more for the love of their job than for the money
    they receive. People who have a job that feeds their passion can make a living from an activity they find
    inherently satisfying. They are not just working to pay the bills. As you might expect, people more commonly
    find intrinsic motivation in careers that involve high levels of skill and creativity, aspects that increase a
    person's absorption in their work. For these people, job content rewards, such as new responsibilities or
    challenges, are highly effective incentives.

    Extrinsic Motivation

    Employers provide extrinsic motivation when they offer pay and benefits designed to appeal to employees. A
    worker motivated by extrinsic factors may be doing the job mainly for the money and other benefits. This
    does not mean that people in high-paying jobs lack intrinsic motivation, but that extrinsic motivation in terms
    of pay and benefits may be enough to keep them working at a job, even if they do not find it very satisfying
    on a personal level. For these people, finding ways to increase their engagement at work is beneficial
    because it will increase their motivation to stay, as well as their ability to be productive.

    Rewards at Work

    Financial rewards and improved benefits are powerful motivators, but they can be slow to administer, since
    they are usually linked to the annual performance review cycle. Depending on the company’s finances at any
    given time, not all employees will receive pay increases and benefits at the level that they would wish. Thus,
    the impact of pay raises and other perks on employee morale is always a limited gain.

    Job content rewards are not costly and they can be offered at any time, which makes it all the more
    unfortunate that they are so often overlooked or underutilized. Such rewards are always available because,
    as a manager or leader, you create your own supply of job content rewards. What does this mean? Consider
    this: you can give feedback to one team member during their check-in meeting, and you can give feedback
    to another team member in your next meeting as well. You can give your staff opportunities to participate in
    decision-making or to take on new responsibilities today, and you can give them more opportunities
    tomorrow. You do not need funds from your budget or permission from your boss to offer this type of reward.
    You are limited only by your imagination and creativity.

    Ironically, because people are so used to thinking that value comes from scarcity, the ready availability
    of non-financial incentives, such as performance feedback and job content rewards, may be one reason why
    managers and leaders do not use them enough. Yet, consistent use of these non-financial rewards can have
    a significant positive impact on job satisfaction and morale in your workplace. An additional advantage of job
    content rewards is that using them gives managers the power to improve employee performance, increase
    retention, and identify and develop future leaders.

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 4 of 5

    EMPLOYEE ENGAGEMENT STRATEGIES

    Most successful strategies for driving engagement work by helping employees feel valued and emotionally
    connected to their work. Whatever your company’s culture or budget, the following ideas can be used by HR,
    and adapted to increase engagement in your organization.

    Give Employees Autonomy

    For many people, increased autonomy and responsibility in their jobs lead to higher levels of engagement.
    Competent workers appreciate the respect that is implied when they are given a project and can decide
    when and how to complete the required tasks. Most managers also prefer to have self-sufficient staff, yet
    some managers struggle to give adequate autonomy to their employees. HR can help by offering training in
    management skills, including how to delegate effectively.

    Provide Training and Coaching

    Creating a culture that fosters continuous development helps workers build new skills and communicates
    that the company values its employees and believes in their potential. When training budgets are tight, there
    are many low-cost options available, such as cross-training employees so that workers learn about other
    people’s jobs,coaching of newer employees, and well-implemented professional development plans.

    Listen to Employees

    Effective leaders pay close attention to what workers have to say, and then act on the feedback. HR can
    facilitate this process by bringing employee views to the attention of leaders and managers. For example,
    replace the annual employee survey with quarterly or monthly pulse surveys. Modify the performance review
    process to include interim meetings to check progress and enable feedback. A comprehensive approach to
    listening helps a company pinpoint and quickly address problems, and it makes people feel valued.

    Get Social

    Engaged workers feel emotionally invested in their jobs. In today’s business environment, where teams are
    increasingly important, closer connection to colleagues is a key ingredient. Sponsor social events, such as a
    potluck lunch or trivia event. Employees will often contribute their own time or talent, and enjoy being
    recognized for their contribution. Service projects also help workers cultivate closer relationships, and such
    projects show employees that they are working for an organization that contributes to the wider community.

    Recognize and Celebrate

    Recognition is always welcome to the recipient, but, far too often, awards and bonuses are doled out with
    little fanfare. HR should always celebrate such occasions and clearly broadcast the reasons for employee or
    team recognition. This practice reinforces engagement by giving people a clearer idea of how they fit into the
    mission of the company, and it highlights what kinds of behavior are rewarded in your company’s culture.

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 5 of 5

    GETTING THE MOST OUT OF THIS WEEK’S CLASS

    As you read the materials and participate in class activities, stay focused on the key learning outcomes for
    the week:

    • Define intrinsic motivation and extrinsic motivation

    How many employees at your company are intrinsically motivated by the satisfaction they derive
    from doing their work? How many employees are chiefly motivated by extrinsic factors such as
    compensation and benefits? Now that you understand the concept of intrinsic versus extrinsic
    motivation, how can this knowledge help you, as an HR professional, design better incentives and
    engagement strategies for all sections of your company’s workforce?

    • Compare the impact of financial and non-financial incentives

    Do managers in your company understand the power of non-financial incentives? Are they making
    good use of job content rewards, such as performance feedback, stretch assignments, and
    autonomy? Does the performance review process include robust development planning for the
    upcoming year, with follow-up meetings to check progress? Do managers give their A players
    challenging opportunities to develop their leadership skills? Or do they focus on using financial
    rewards to retain top talent? If so, how can HR help adjust the balance?

    • Explore how to support and increase employee engagement

    Take a look at your own organization’s employee engagement practices. Are managers trained
    to give employees the autonomy they need to perform well? Do employees have regular
    training and coaching opportunities, as well as occasions for social connection with their
    colleagues? How does the company make sure that its employees have a voice that is heard
    by leadership? Are recognition and awards managed in a way that supports employee
    engagement, and reinforces the mission and values of the company?

    **Week8DiscussionRecruiting.jpeg**

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    **Developing_and_Sustaining_Employee_Engagement.pdf**

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    **Developing_and_Sustaining_Employee_Engagement.pdf**

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    **## JWI_521_Week_8_lecture_1192.pdf**

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 1 of 5

    JWI 521
    Recruit, Develop, Assess, Reward, Retain

    Week Eight Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 2 of 5

    MOTIVATION AND ENGAGEMENT

    What it Means

    What motivates employees to do their best work? What encourages them to stay with your
    company? Some employees are motivated by a passion for this particular work, while others stay
    for the compensation and benefits that enable them to support their families. Many professionals
    are strongly motivated by job content and workplace factors, such as challenging projects,
    professional development opportunities, or recognition. Strategies to drive engagement are built
    around factors that make employees feel valued and emotionally connected to their work. These
    strategies must take into account the wide range of motivational factors that affect employees
    across your company.

    Why it Matters

    • Employee motivation is affected by a complex mix of financial and non-financial factors
    • To design effective engagement tools, HR needs a deep understanding of employee

    motivation
    • Employee morale and engagement can be positively impacted without major expense

    “Work consumes at least one-third of your life, and half your waking hours.
    It can and ought to be more than a means to an end.”

    Laszlo Bock

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 3 of 5

    MOTIVATING PEOPLE

    Intrinsic Motivation

    Intrinsic motivation is demonstrated when a person works more for the love of their job than for the money
    they receive. People who have a job that feeds their passion can make a living from an activity they find
    inherently satisfying. They are not just working to pay the bills. As you might expect, people more commonly
    find intrinsic motivation in careers that involve high levels of skill and creativity, aspects that increase a
    person's absorption in their work. For these people, job content rewards, such as new responsibilities or
    challenges, are highly effective incentives.

    Extrinsic Motivation

    Employers provide extrinsic motivation when they offer pay and benefits designed to appeal to employees. A
    worker motivated by extrinsic factors may be doing the job mainly for the money and other benefits. This
    does not mean that people in high-paying jobs lack intrinsic motivation, but that extrinsic motivation in terms
    of pay and benefits may be enough to keep them working at a job, even if they do not find it very satisfying
    on a personal level. For these people, finding ways to increase their engagement at work is beneficial
    because it will increase their motivation to stay, as well as their ability to be productive.

    Rewards at Work

    Financial rewards and improved benefits are powerful motivators, but they can be slow to administer, since
    they are usually linked to the annual performance review cycle. Depending on the company’s finances at any
    given time, not all employees will receive pay increases and benefits at the level that they would wish. Thus,
    the impact of pay raises and other perks on employee morale is always a limited gain.

    Job content rewards are not costly and they can be offered at any time, which makes it all the more
    unfortunate that they are so often overlooked or underutilized. Such rewards are always available because,
    as a manager or leader, you create your own supply of job content rewards. What does this mean? Consider
    this: you can give feedback to one team member during their check-in meeting, and you can give feedback
    to another team member in your next meeting as well. You can give your staff opportunities to participate in
    decision-making or to take on new responsibilities today, and you can give them more opportunities
    tomorrow. You do not need funds from your budget or permission from your boss to offer this type of reward.
    You are limited only by your imagination and creativity.

    Ironically, because people are so used to thinking that value comes from scarcity, the ready availability
    of non-financial incentives, such as performance feedback and job content rewards, may be one reason why
    managers and leaders do not use them enough. Yet, consistent use of these non-financial rewards can have
    a significant positive impact on job satisfaction and morale in your workplace. An additional advantage of job
    content rewards is that using them gives managers the power to improve employee performance, increase
    retention, and identify and develop future leaders.

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 4 of 5

    EMPLOYEE ENGAGEMENT STRATEGIES

    Most successful strategies for driving engagement work by helping employees feel valued and emotionally
    connected to their work. Whatever your company’s culture or budget, the following ideas can be used by HR,
    and adapted to increase engagement in your organization.

    Give Employees Autonomy

    For many people, increased autonomy and responsibility in their jobs lead to higher levels of engagement.
    Competent workers appreciate the respect that is implied when they are given a project and can decide
    when and how to complete the required tasks. Most managers also prefer to have self-sufficient staff, yet
    some managers struggle to give adequate autonomy to their employees. HR can help by offering training in
    management skills, including how to delegate effectively.

    Provide Training and Coaching

    Creating a culture that fosters continuous development helps workers build new skills and communicates
    that the company values its employees and believes in their potential. When training budgets are tight, there
    are many low-cost options available, such as cross-training employees so that workers learn about other
    people’s jobs,coaching of newer employees, and well-implemented professional development plans.

    Listen to Employees

    Effective leaders pay close attention to what workers have to say, and then act on the feedback. HR can
    facilitate this process by bringing employee views to the attention of leaders and managers. For example,
    replace the annual employee survey with quarterly or monthly pulse surveys. Modify the performance review
    process to include interim meetings to check progress and enable feedback. A comprehensive approach to
    listening helps a company pinpoint and quickly address problems, and it makes people feel valued.

    Get Social

    Engaged workers feel emotionally invested in their jobs. In today’s business environment, where teams are
    increasingly important, closer connection to colleagues is a key ingredient. Sponsor social events, such as a
    potluck lunch or trivia event. Employees will often contribute their own time or talent, and enjoy being
    recognized for their contribution. Service projects also help workers cultivate closer relationships, and such
    projects show employees that they are working for an organization that contributes to the wider community.

    Recognize and Celebrate

    Recognition is always welcome to the recipient, but, far too often, awards and bonuses are doled out with
    little fanfare. HR should always celebrate such occasions and clearly broadcast the reasons for employee or
    team recognition. This practice reinforces engagement by giving people a clearer idea of how they fit into the
    mission of the company, and it highlights what kinds of behavior are rewarded in your company’s culture.

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 5 of 5

    GETTING THE MOST OUT OF THIS WEEK’S CLASS

    As you read the materials and participate in class activities, stay focused on the key learning outcomes for
    the week:

    • Define intrinsic motivation and extrinsic motivation

    How many employees at your company are intrinsically motivated by the satisfaction they derive
    from doing their work? How many employees are chiefly motivated by extrinsic factors such as
    compensation and benefits? Now that you understand the concept of intrinsic versus extrinsic
    motivation, how can this knowledge help you, as an HR professional, design better incentives and
    engagement strategies for all sections of your company’s workforce?

    • Compare the impact of financial and non-financial incentives

    Do managers in your company understand the power of non-financial incentives? Are they making
    good use of job content rewards, such as performance feedback, stretch assignments, and
    autonomy? Does the performance review process include robust development planning for the
    upcoming year, with follow-up meetings to check progress? Do managers give their A players
    challenging opportunities to develop their leadership skills? Or do they focus on using financial
    rewards to retain top talent? If so, how can HR help adjust the balance?

    • Explore how to support and increase employee engagement

    Take a look at your own organization’s employee engagement practices. Are managers trained
    to give employees the autonomy they need to perform well? Do employees have regular
    training and coaching opportunities, as well as occasions for social connection with their
    colleagues? How does the company make sure that its employees have a voice that is heard
    by leadership? Are recognition and awards managed in a way that supports employee
    engagement, and reinforces the mission and values of the company?

    **Week8DiscussionRecruiting.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week8discussionrecruiting-jpeg)

    **Developing_and_Sustaining_Employee_Engagement.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/developing-and-sustaining-employee-engagement-pdf)

    **## JWI_521_Week_8_lecture_1192.pdf**

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 1 of 5

    JWI 521
    Recruit, Develop, Assess, Reward, Retain

    Week Eight Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 2 of 5

    MOTIVATION AND ENGAGEMENT

    What it Means

    What motivates employees to do their best work? What encourages them to stay with your
    company? Some employees are motivated by a passion for this particular work, while others stay
    for the compensation and benefits that enable them to support their families. Many professionals
    are strongly motivated by job content and workplace factors, such as challenging projects,
    professional development opportunities, or recognition. Strategies to drive engagement are built
    around factors that make employees feel valued and emotionally connected to their work. These
    strategies must take into account the wide range of motivational factors that affect employees
    across your company.

    Why it Matters

    • Employee motivation is affected by a complex mix of financial and non-financial factors
    • To design effective engagement tools, HR needs a deep understanding of employee

    motivation
    • Employee morale and engagement can be positively impacted without major expense

    “Work consumes at least one-third of your life, and half your waking hours.
    It can and ought to be more than a means to an end.”

    Laszlo Bock

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 3 of 5

    MOTIVATING PEOPLE

    Intrinsic Motivation

    Intrinsic motivation is demonstrated when a person works more for the love of their job than for the money
    they receive. People who have a job that feeds their passion can make a living from an activity they find
    inherently satisfying. They are not just working to pay the bills. As you might expect, people more commonly
    find intrinsic motivation in careers that involve high levels of skill and creativity, aspects that increase a
    person's absorption in their work. For these people, job content rewards, such as new responsibilities or
    challenges, are highly effective incentives.

    Extrinsic Motivation

    Employers provide extrinsic motivation when they offer pay and benefits designed to appeal to employees. A
    worker motivated by extrinsic factors may be doing the job mainly for the money and other benefits. This
    does not mean that people in high-paying jobs lack intrinsic motivation, but that extrinsic motivation in terms
    of pay and benefits may be enough to keep them working at a job, even if they do not find it very satisfying
    on a personal level. For these people, finding ways to increase their engagement at work is beneficial
    because it will increase their motivation to stay, as well as their ability to be productive.

    Rewards at Work

    Financial rewards and improved benefits are powerful motivators, but they can be slow to administer, since
    they are usually linked to the annual performance review cycle. Depending on the company’s finances at any
    given time, not all employees will receive pay increases and benefits at the level that they would wish. Thus,
    the impact of pay raises and other perks on employee morale is always a limited gain.

    Job content rewards are not costly and they can be offered at any time, which makes it all the more
    unfortunate that they are so often overlooked or underutilized. Such rewards are always available because,
    as a manager or leader, you create your own supply of job content rewards. What does this mean? Consider
    this: you can give feedback to one team member during their check-in meeting, and you can give feedback
    to another team member in your next meeting as well. You can give your staff opportunities to participate in
    decision-making or to take on new responsibilities today, and you can give them more opportunities
    tomorrow. You do not need funds from your budget or permission from your boss to offer this type of reward.
    You are limited only by your imagination and creativity.

    Ironically, because people are so used to thinking that value comes from scarcity, the ready availability
    of non-financial incentives, such as performance feedback and job content rewards, may be one reason why
    managers and leaders do not use them enough. Yet, consistent use of these non-financial rewards can have
    a significant positive impact on job satisfaction and morale in your workplace. An additional advantage of job
    content rewards is that using them gives managers the power to improve employee performance, increase
    retention, and identify and develop future leaders.

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 4 of 5

    EMPLOYEE ENGAGEMENT STRATEGIES

    Most successful strategies for driving engagement work by helping employees feel valued and emotionally
    connected to their work. Whatever your company’s culture or budget, the following ideas can be used by HR,
    and adapted to increase engagement in your organization.

    Give Employees Autonomy

    For many people, increased autonomy and responsibility in their jobs lead to higher levels of engagement.
    Competent workers appreciate the respect that is implied when they are given a project and can decide
    when and how to complete the required tasks. Most managers also prefer to have self-sufficient staff, yet
    some managers struggle to give adequate autonomy to their employees. HR can help by offering training in
    management skills, including how to delegate effectively.

    Provide Training and Coaching

    Creating a culture that fosters continuous development helps workers build new skills and communicates
    that the company values its employees and believes in their potential. When training budgets are tight, there
    are many low-cost options available, such as cross-training employees so that workers learn about other
    people’s jobs,coaching of newer employees, and well-implemented professional development plans.

    Listen to Employees

    Effective leaders pay close attention to what workers have to say, and then act on the feedback. HR can
    facilitate this process by bringing employee views to the attention of leaders and managers. For example,
    replace the annual employee survey with quarterly or monthly pulse surveys. Modify the performance review
    process to include interim meetings to check progress and enable feedback. A comprehensive approach to
    listening helps a company pinpoint and quickly address problems, and it makes people feel valued.

    Get Social

    Engaged workers feel emotionally invested in their jobs. In today’s business environment, where teams are
    increasingly important, closer connection to colleagues is a key ingredient. Sponsor social events, such as a
    potluck lunch or trivia event. Employees will often contribute their own time or talent, and enjoy being
    recognized for their contribution. Service projects also help workers cultivate closer relationships, and such
    projects show employees that they are working for an organization that contributes to the wider community.

    Recognize and Celebrate

    Recognition is always welcome to the recipient, but, far too often, awards and bonuses are doled out with
    little fanfare. HR should always celebrate such occasions and clearly broadcast the reasons for employee or
    team recognition. This practice reinforces engagement by giving people a clearer idea of how they fit into the
    mission of the company, and it highlights what kinds of behavior are rewarded in your company’s culture.

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 521 – Week 8 Lecture Notes (1192) Page 5 of 5

    GETTING THE MOST OUT OF THIS WEEK’S CLASS

    As you read the materials and participate in class activities, stay focused on the key learning outcomes for
    the week:

    • Define intrinsic motivation and extrinsic motivation

    How many employees at your company are intrinsically motivated by the satisfaction they derive
    from doing their work? How many employees are chiefly motivated by extrinsic factors such as
    compensation and benefits? Now that you understand the concept of intrinsic versus extrinsic
    motivation, how can this knowledge help you, as an HR professional, design better incentives and
    engagement strategies for all sections of your company’s workforce?

    • Compare the impact of financial and non-financial incentives

    Do managers in your company understand the power of non-financial incentives? Are they making
    good use of job content rewards, such as performance feedback, stretch assignments, and
    autonomy? Does the performance review process include robust development planning for the
    upcoming year, with follow-up meetings to check progress? Do managers give their A players
    challenging opportunities to develop their leadership skills? Or do they focus on using financial
    rewards to retain top talent? If so, how can HR help adjust the balance?

    • Explore how to support and increase employee engagement

    Take a look at your own organization’s employee engagement practices. Are managers trained
    to give employees the autonomy they need to perform well? Do employees have regular
    training and coaching opportunities, as well as occasions for social connection with their
    colleagues? How does the company make sure that its employees have a voice that is heard
    by leadership? Are recognition and awards managed in a way that supports employee
    engagement, and reinforces the mission and values of the company?

    **Week8DiscussionRecruiting.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week8discussionrecruiting-jpeg)

    **Developing_and_Sustaining_Employee_Engagement.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/developing-and-sustaining-employee-engagement-pdf)

  • [Solved] HRM225 Project 1

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    In-depth study guidance and analytical solution covering HRM225 Project 1.

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    In-depth study guidance and analytical solution covering HRM 225 Risks and Trends on HR Data.

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  • [Solved] Governance, strategy, structure, and performance across different types of health care organizations

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    Executive Solution Overview

    Go to [**Barnes Jewish Hospital webpage**](https://www.barnesjewish.org/About-Us/Mission-Vision-Values) and read about their mission and vision statement. Research other health care organizations that you are familiar with and review their mission and vision statements, to become more familiar with …

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    Go to [**Barnes Jewish Hospital webpage**](https://www.barnesjewish.org/About-Us/Mission-Vision-Values) and read about their mission and vision statement. Research other health care organizations that you are familiar with and review their mission and vision statements, to become more familiar with mission and vision statements in health care.

    ![](https://purdueglobal.brightspace.com/content/enforced/339206-042-2502C-HA410M3-01-2626039/HA410M3.png?ou=339206)

    [**https://www.barnesjewish.org/About-Us/Mission-Vision-Values**](https://www.barnesjewish.org/About-Us/Mission-Vision-Values)

    Answer these 3 items below in a 6-slide power point presentation with voice over narration.

    Imagine that you are giving a presentation as a consultant to a healthcare organization which is trying to develop a new **vision** statement. The healthcare organization you are consulting for is a home health organization which specializes in pediatric services.

    1. Explain how vision statements guide the work that is done in healthcare organizations.
    2. Propose several vision statement options for the home health pediatric organization.
    3. Explain which leadership skills would be needed to guide the organization to achieve this vision.

    – a year ago

  • [Solved] General health care laws and the legal ramifications of health care delivery.

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    You are a risk management director at a local community hospital. You need to communicate the impacts of recent legislation to patient customer service staff, so they understand how to comply with HIPAA policies and protect patient privacy. **Assignment Directions:** Write a 2-page memo to the custo…

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    You are a risk management director at a local community hospital. You need to communicate the impacts of recent legislation to patient customer service staff, so they understand how to comply with HIPAA policies and protect patient privacy.

    **Assignment Directions:**

    Write a 2-page memo to the customer service staff, including this information:

    – Give a summary of the HIPAA Privacy Rule Final Rule to Support Reproductive Health Care Privacy
    – Explain the purpose of why this legislation was enacted
    – Demonstrate what an appropriate response would be to someone who is requesting information about reproductive health for the purpose of criminal, civil, or administrative investigation
    – Suggest follow-up meetings/information to discuss this topic

    Use the resources listed in the “Learn” section of this course, along with these sites as a resource for the content of your memo:

    – [**HIPAA Privacy Rule Final Rule to Support Reproductive Health Care Privacy: Fact Sheet**](https://www.hhs.gov/hipaa/for-professionals/special-topics/reproductive-health/final-rule-fact-sheet/index.html)
    – [**HIPAA Privacy Rule To Support Reproductive Health Care Privacy**](https://www.federalregister.gov/documents/2024/04/26/2024-08503/hipaa-privacy-rule-to-support-reproductive-health-care-privacy)

    Use this [**template**](https://owl.purdue.edu/owl/subject_specific_writing/professional_technical_writing/memos/sample_memo.html) for the format of your memo. Use headings to clearly organize the different sections of your memo.

    – a year ago

  • [Solved] Wk 7 discusison: system rollout

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    The following video may help you respond to the discussion question. – [Communicating a Vision for Change [Video]](https://www.youtube.com/watch?v=bGVe3wRKmH0). (4 mins, 16 secs) Respond to the following in your discussion post: – Why is a communication plan necessary in the rollout of a performan…

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    Assignment Prompt & Instructions

    The following video may help you respond to the discussion question.

    – [Communicating a Vision for Change [Video]](https://www.youtube.com/watch?v=bGVe3wRKmH0). (4 mins, 16 secs)

    Respond to the following in your discussion post:

    – Why is a communication plan necessary in the rollout of a performance management system?

    – a year ago

  • [Solved] Human Resource Management

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    See Instructions – a year ago **files (1)** – ## InstructionsandRubric2.docx **## InstructionsandRubric2.docx** Purpose This assignment gives you an opportunity to analyze a tool used to assess the performance of a team. You must complete this assignment individually, without contacting other studen…

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    See Instructions

    – a year ago

    **files (1)**

    – ## InstructionsandRubric2.docx

    **## InstructionsandRubric2.docx**

    Purpose

    This assignment gives you an opportunity to analyze a tool used to assess the performance of a team.  You must complete this assignment individually, without contacting other students or copying a paper from any online sources, and you may not use a paper or any part of a paper from a previous class or from another person.  If you have any questions about this assignment, please post them in the Ask the Professor discussion forum so that everyone can benefit from the answers.  The assignment addresses Course Objectives 3, 4 and 5.  This assignment is worth 20% of your final grade.

    Task

    Organizations often use surveys or questionnaires to obtain information regarding employee satisfaction, organizational issues impacting staff performance, and perceptions of pay and benefits, organizational culture, etc.  Sometimes, questionnaires are used in classes for staff development and focus on behavioral styles, conflict styles, or team behaviors.  Additionally, surveys may be used to help intact teams or departments focus on and resolve team differences or performance issues.  Many times, the questions themselves provide people with insight into what the organization expects from its employees.

    **The Scenario**

    You are the leader of a cross-functional team that has not been performing well.  You are not sure what’s causing the problems, but you know that the team cannot continue this way.  You have contacted the Human Resources (HR) department for help, and they suggested using the
    _High Performing Work Teams Survey_ as a tool to diagnose problems within the team.  Every team member will complete the survey anonymously.  The HR department will analyze the results and will work with you to develop a plan to address issues.

    **Your Task**

    Read the questions in the
    _High Performing Work Teams Survey_ (see below). The survey follows these instructions.  You will analyze the questions, identify trends you see in the questions, and discuss what you and the members of your team could learn by taking this survey.

    Write 4-7 pages (
    **not counting the cover or reference pages**), summarizing the trends you identified, describing what you and your team members could learn from taking the survey, and discussing your conclusions about what is required of team members in order to create a high performing work team.  Support your opinions and statements with a minimum of five references from sources published within the last ten years.

    You can cite scholarly and practitioner-oriented journals, newspaper articles, YouTube videos, (but not Wikipedia, vendor websites, or other non-academic sources.)  Please use the UMUC library to search for appropriate sources rather than Google or other search engines.  Librarians are available by phone, email, and chat; they are excellent at their jobs and they love to help students.  See the Library link in the Resources section (on the ribbon at the top of our classroom) or go directly to
    [https://libguides.umgc.edu/home](https://libguides.umgc.edu/home) for more information and to begin searching for sources.  You can also consult a graduate writing tutor for help with organizing your ideas, presenting them clearly, and complying with APA style requirements.  You can access tutors through the Writing Tutoring module in our classroom.

    Use APA format for citations, references, and quotations.  This means your list of references should start on a separate page, and should be double spaced, with a hanging indent and no spaces between entries.  Your analysis should be 4-7 pages (not counting the cover or reference pages), double spaced with one-inch margins and a font size of at least 11 points.  The rubric for Grading High Performing Work Team Analysis is provided along with this document (it follows the
    _High Performing Work Teams Survey_).  The rubric gives details on how your analysis will be graded.  Keep in mind that most organizations value efficient communication; busy managers don’t have time – and most don’t have the desire – to read long reports.  Keep your writing clear and concise.

    **_High Performing Work Team Survey_**

    _The_
    _**High Performing Work Team Survey**_ appears below.  The criteria for grading this assignment follow the survey.

    Mission:                                                                                                                                             5 Items

    **1.** I understand what contributions I am expected to make to the organization

    **2.** I understand how this team's performance will affect the business results of the company.

    **3.** I can describe the mission or why this team exists.

    **4.** I understand the team's primary purpose.

    **5.** Team members agree on the major work functions that our team is to perform.

    Goals:                                                                                                                                                5 Items

    **6.** I understand the team's goals.

    **7.** I am highly motivated to achieve the goals.

    **8.** I understand the team's long term goals.

    **9.** I understand the standards for team quality and effectiveness.

    **10.** This team has goals that are closely linked to the company's goals.

    Roles:                                                                                                                                                5 Items

    **11.** I understand the role I am expected to perform for team success.

    **12.** Team members are handling all job functions that the team is required to perform.

    **13.** I understand what is expected of other team members.

    **14.** Team members maintain a clear focus on the high priority tasks that are to be completed.

    **15.** At least one member of this team attempts to maintain positive/harmonious relationships.

    Procedures:                                                                                                                                       5 Items

    **16.** We have procedures that encourage members to participate equally.

    **17.** We have procedures for providing feedback directly to team members.

    **18.** We have procedures for handling the common problems or unexpected events.

    **19.** Agendas are distributed before each team meeting.

    **20.** Follow-up dates are set when actions are agreed upon.

    Relationships:                                                                                                                                    5 Items

    **21.** I am encouraged to express my ideas even when my ideas disagree with the majority.

    **22.** Team members live up to their promises.

    **23.** Team members listen to me even when they disagree with me.

    **24.** Team members have given me positive feedback and recognition.

    **25.** Team members solicit ideas and help from me.

    Effectiveness:                                                                                                                                    5 Items

    **26.** This team usually completes tasks and meets its deadlines.

    **27.** The team is fulfilling its purpose or mission.

    **28.** Team meetings are efficient.

    **29.** Team meeting end up with all topics and work completed.

    **30.** This team is effective compared to other teams.

    Satisfaction:                                                                                                                                       5 Items

    **31.** I am satisfied with my job and responsibilities on this team.

    **32.** I get a sense of personal enjoyment being a member of this team.

    **33.** Morale is high on this team.

    **34.** The team pulls together as a unit.

    **35.** My skills and knowledge are fully used on this team.

    Conflict Resolution:                                                                                                                           5 Items

    **36.** Differences in style and opinion are encouraged.

    **37.** Team members are allowed to be different.

    **38.** Problems and conflicts are resolved with solutions that meet the needs of everyone involved.

    **39.** Problems and conflicts are confronted until they are resolved.

    **40.** When team members disagree, they listen openly to each other

    | | | | | | |
    | — | — | — | — | — | — |
    | Criteria | **A**<br>**100 points** | **B**<br>**75 points** | **C**<br>**50 points** | **F**<br>**25 points** | **Criterion Score** |
    | Knowledge of Relevant Theories and Concepts | Student demonstrated exceptional knowledge of relevant theories and concepts from the course; all statements and opinions were supported by appropriate citations from the literature. | Student demonstrated satisfactory knowledge of relevant theories and concepts from the course; most statements and opinions were supported by appropriate citations from the literature. | Student demonstrated less than satisfactory knowledge of relevant theories and concepts from the course; some statements and opinions were not supported by appropriate citations from the literature. | Student demonstrated unsatisfactory knowledge of relevant theories and concepts from the course; many statements and opinions were not supported by appropriate citations from the literature. | Score of Knowledge of Relevant Theories and Concepts,<br>/ 100 |
    | Criteria | **A**<br>**30 points** | **B**<br>**22.5 points** | **C**<br>**15 points** | **F**<br>**7.5 points** | **Criterion Score** |
    | Quality of Analysis | Student did an exceptional job of analyzing the survey and integrating course readings.  Student cited more than the minimum number of references; sources listed were all scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Student did a satisfactory job of analyzing the survey and integrating course readings.  Student cited the minimum number of references; sources listed were primarily scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Student did a less than satisfactory job of analyzing the survey and integrating course readings.  Student may not have cited the minimum number of references; some sources listed were not scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Student did an inadequate job of analyzing the survey and integrating course readings.  Student did not cite the minimum number of references; many of the sources listed were not scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Score of Quality of Analysis,<br>/ 30 |
    | Presentation of Ideas and Mechanics | Student presented ideas in a compelling manner with no distracting grammar or spelling problems; the page length requirement was met. | Student presented ideas presented in a clear, coherent manner with few distracting grammar or spelling problems; the page length requirement was met. | Student presented ideas in a somewhat organized manner with several distracting grammar or spelling problems; the page length requirement may not have been met. | Student presented ideas in a poorly organized or incoherent manner with many distracting grammar or spelling problems; the page length requirement may not have been met. | Score of Presentation of Ideas and Mechanics,<br>/ 30 |

    | | | | | | |
    | — | — | — | — | — | — |
    | Criteria | **A**<br>**40 points** | **B**<br>**30 points** | **C**<br>**20 points** | **Level 1**<br>**10 points** | **Criterion Score** |
    | Formatting | All citations, quotations, and references were properly formatted or contained one or two minor errors. | Most citations, quotations, and references were properly formatted or contained a few minor errors. | Some citations, quotations, and references were not properly formatted or contained major errors. | Most citations, quotations, and references were not properly formatted or contained many errors. | |

    **## InstructionsandRubric2.docx**

    Purpose

    This assignment gives you an opportunity to analyze a tool used to assess the performance of a team.  You must complete this assignment individually, without contacting other students or copying a paper from any online sources, and you may not use a paper or any part of a paper from a previous class or from another person.  If you have any questions about this assignment, please post them in the Ask the Professor discussion forum so that everyone can benefit from the answers.  The assignment addresses Course Objectives 3, 4 and 5.  This assignment is worth 20% of your final grade.

    Task

    Organizations often use surveys or questionnaires to obtain information regarding employee satisfaction, organizational issues impacting staff performance, and perceptions of pay and benefits, organizational culture, etc.  Sometimes, questionnaires are used in classes for staff development and focus on behavioral styles, conflict styles, or team behaviors.  Additionally, surveys may be used to help intact teams or departments focus on and resolve team differences or performance issues.  Many times, the questions themselves provide people with insight into what the organization expects from its employees.

    **The Scenario**

    You are the leader of a cross-functional team that has not been performing well.  You are not sure what’s causing the problems, but you know that the team cannot continue this way.  You have contacted the Human Resources (HR) department for help, and they suggested using the
    _High Performing Work Teams Survey_ as a tool to diagnose problems within the team.  Every team member will complete the survey anonymously.  The HR department will analyze the results and will work with you to develop a plan to address issues.

    **Your Task**

    Read the questions in the
    _High Performing Work Teams Survey_ (see below). The survey follows these instructions.  You will analyze the questions, identify trends you see in the questions, and discuss what you and the members of your team could learn by taking this survey.

    Write 4-7 pages (
    **not counting the cover or reference pages**), summarizing the trends you identified, describing what you and your team members could learn from taking the survey, and discussing your conclusions about what is required of team members in order to create a high performing work team.  Support your opinions and statements with a minimum of five references from sources published within the last ten years.

    You can cite scholarly and practitioner-oriented journals, newspaper articles, YouTube videos, (but not Wikipedia, vendor websites, or other non-academic sources.)  Please use the UMUC library to search for appropriate sources rather than Google or other search engines.  Librarians are available by phone, email, and chat; they are excellent at their jobs and they love to help students.  See the Library link in the Resources section (on the ribbon at the top of our classroom) or go directly to
    [https://libguides.umgc.edu/home](https://libguides.umgc.edu/home) for more information and to begin searching for sources.  You can also consult a graduate writing tutor for help with organizing your ideas, presenting them clearly, and complying with APA style requirements.  You can access tutors through the Writing Tutoring module in our classroom.

    Use APA format for citations, references, and quotations.  This means your list of references should start on a separate page, and should be double spaced, with a hanging indent and no spaces between entries.  Your analysis should be 4-7 pages (not counting the cover or reference pages), double spaced with one-inch margins and a font size of at least 11 points.  The rubric for Grading High Performing Work Team Analysis is provided along with this document (it follows the
    _High Performing Work Teams Survey_).  The rubric gives details on how your analysis will be graded.  Keep in mind that most organizations value efficient communication; busy managers don’t have time – and most don’t have the desire – to read long reports.  Keep your writing clear and concise.

    **_High Performing Work Team Survey_**

    _The_
    _**High Performing Work Team Survey**_ appears below.  The criteria for grading this assignment follow the survey.

    Mission:                                                                                                                                             5 Items

    **1.** I understand what contributions I am expected to make to the organization

    **2.** I understand how this team's performance will affect the business results of the company.

    **3.** I can describe the mission or why this team exists.

    **4.** I understand the team's primary purpose.

    **5.** Team members agree on the major work functions that our team is to perform.

    Goals:                                                                                                                                                5 Items

    **6.** I understand the team's goals.

    **7.** I am highly motivated to achieve the goals.

    **8.** I understand the team's long term goals.

    **9.** I understand the standards for team quality and effectiveness.

    **10.** This team has goals that are closely linked to the company's goals.

    Roles:                                                                                                                                                5 Items

    **11.** I understand the role I am expected to perform for team success.

    **12.** Team members are handling all job functions that the team is required to perform.

    **13.** I understand what is expected of other team members.

    **14.** Team members maintain a clear focus on the high priority tasks that are to be completed.

    **15.** At least one member of this team attempts to maintain positive/harmonious relationships.

    Procedures:                                                                                                                                       5 Items

    **16.** We have procedures that encourage members to participate equally.

    **17.** We have procedures for providing feedback directly to team members.

    **18.** We have procedures for handling the common problems or unexpected events.

    **19.** Agendas are distributed before each team meeting.

    **20.** Follow-up dates are set when actions are agreed upon.

    Relationships:                                                                                                                                    5 Items

    **21.** I am encouraged to express my ideas even when my ideas disagree with the majority.

    **22.** Team members live up to their promises.

    **23.** Team members listen to me even when they disagree with me.

    **24.** Team members have given me positive feedback and recognition.

    **25.** Team members solicit ideas and help from me.

    Effectiveness:                                                                                                                                    5 Items

    **26.** This team usually completes tasks and meets its deadlines.

    **27.** The team is fulfilling its purpose or mission.

    **28.** Team meetings are efficient.

    **29.** Team meeting end up with all topics and work completed.

    **30.** This team is effective compared to other teams.

    Satisfaction:                                                                                                                                       5 Items

    **31.** I am satisfied with my job and responsibilities on this team.

    **32.** I get a sense of personal enjoyment being a member of this team.

    **33.** Morale is high on this team.

    **34.** The team pulls together as a unit.

    **35.** My skills and knowledge are fully used on this team.

    Conflict Resolution:                                                                                                                           5 Items

    **36.** Differences in style and opinion are encouraged.

    **37.** Team members are allowed to be different.

    **38.** Problems and conflicts are resolved with solutions that meet the needs of everyone involved.

    **39.** Problems and conflicts are confronted until they are resolved.

    **40.** When team members disagree, they listen openly to each other

    | | | | | | |
    | — | — | — | — | — | — |
    | Criteria | **A**<br>**100 points** | **B**<br>**75 points** | **C**<br>**50 points** | **F**<br>**25 points** | **Criterion Score** |
    | Knowledge of Relevant Theories and Concepts | Student demonstrated exceptional knowledge of relevant theories and concepts from the course; all statements and opinions were supported by appropriate citations from the literature. | Student demonstrated satisfactory knowledge of relevant theories and concepts from the course; most statements and opinions were supported by appropriate citations from the literature. | Student demonstrated less than satisfactory knowledge of relevant theories and concepts from the course; some statements and opinions were not supported by appropriate citations from the literature. | Student demonstrated unsatisfactory knowledge of relevant theories and concepts from the course; many statements and opinions were not supported by appropriate citations from the literature. | Score of Knowledge of Relevant Theories and Concepts,<br>/ 100 |
    | Criteria | **A**<br>**30 points** | **B**<br>**22.5 points** | **C**<br>**15 points** | **F**<br>**7.5 points** | **Criterion Score** |
    | Quality of Analysis | Student did an exceptional job of analyzing the survey and integrating course readings.  Student cited more than the minimum number of references; sources listed were all scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Student did a satisfactory job of analyzing the survey and integrating course readings.  Student cited the minimum number of references; sources listed were primarily scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Student did a less than satisfactory job of analyzing the survey and integrating course readings.  Student may not have cited the minimum number of references; some sources listed were not scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Student did an inadequate job of analyzing the survey and integrating course readings.  Student did not cite the minimum number of references; many of the sources listed were not scholarly or practitioner journals, newspapers, annual reports, or academic books from the last ten years. | Score of Quality of Analysis,<br>/ 30 |
    | Presentation of Ideas and Mechanics | Student presented ideas in a compelling manner with no distracting grammar or spelling problems; the page length requirement was met. | Student presented ideas presented in a clear, coherent manner with few distracting grammar or spelling problems; the page length requirement was met. | Student presented ideas in a somewhat organized manner with several distracting grammar or spelling problems; the page length requirement may not have been met. | Student presented ideas in a poorly organized or incoherent manner with many distracting grammar or spelling problems; the page length requirement may not have been met. | Score of Presentation of Ideas and Mechanics,<br>/ 30 |

    | | | | | | |
    | — | — | — | — | — | — |
    | Criteria | **A**<br>**40 points** | **B**<br>**30 points** | **C**<br>**20 points** | **Level 1**<br>**10 points** | **Criterion Score** |
    | Formatting | All citations, quotations, and references were properly formatted or contained one or two minor errors. | Most citations, quotations, and references were properly formatted or contained a few minor errors. | Some citations, quotations, and references were not properly formatted or contained major errors. | Most citations, quotations, and references were not properly formatted or contained many errors. | |