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Mm week 6 **files (2)** – ## NU730Week6StrategicPlanTemplate-UpdatedDec2025.key – ## Week5AssignmentOperationalAnalysisReviewTemplate3.26.2411.pdf **## NU730Week6StrategicPlanTemplate-UpdatedDec2025.key** ## Data/PlaceholderImage-8.png ## Data/PresetImageFill5-6.jpg ## Data/PresetImageFill0-1.jpg ##…
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Mm week 6
**files (2)**
– ## NU730Week6StrategicPlanTemplate-UpdatedDec2025.key
– ## Week5AssignmentOperationalAnalysisReviewTemplate3.26.2411.pdf
**## NU730Week6StrategicPlanTemplate-UpdatedDec2025.key**
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**## Week5AssignmentOperationalAnalysisReviewTemplate3.26.2411.pdf**
1
Operational Analysis Review Form
Administrative Information
New Healthcare Program Homeless Health Access and Care Coordination Program
(HHACCP)
Agency Sponsor for this New Healthcare Program Largest Regional Healthcare System Leadership Team
Date of Sponsor’s Operational Analysis June 2026
1. Vision Statement
The strategic plan for this new healthcare service aims to further the following organizational vision:
Our vision is to build a community where everyone, no matter their housing situation, gets the quality healthcare they
need, even if they don't have insurance.
2. Mission Statement
The mission of ___ Homeless Health Access and Care Coordination Program _____________________ is to:
help the uninsured and underinsured homeless folks by offering them primary care, preventive services, and mental
health support. We coordinate with community groups to cut down healthcare inequalities and boost well-being in the
long run.
3. Identify 3 potential strategic goals/directions to guide development of your strategic plan.
Proposed strategic goal/direction 1: We want to make healthcare more accessible for homeless people by running
mobile clinics and getting out there in the community
Proposed strategic goal/direction 2: Lower needless trips to the ER and cut hospital readmissions through careful
case management
2
Proposed strategic goal/direction 3: To enhance overall health by blending physical, mental health services with
social support.
4. Program Description
Provide a brief summary of the planned new healthcare program and a description of the business
processes it supports.
The Homeless Health Access and Care Coordination Program is designed to offer thorough healthcare services to uninsured and
underinsured homeless folks. It includes primary care, managing chronic illnesses, mental health counseling, and help for
substance abuse. Plus, there are preventive screenings and vaccinations. To make things more accessible, mobile healthcare units
and shelter collaborations are part of the plan. This supports our organization's aims by boosting community health, cutting down
on uncompensated care costs, and tackling healthcare inequalities for those who need help most.
5. Customer Satisfaction
5a. Identify the end-users of the investment in this new healthcare program.
• Uninsured and underinsured homeless individuals
• Community shelters and outreach organizations
• Healthcare providers and case managers
• Community stakeholders
5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED
usage, improve primary care access, satisfaction surveys, etc.)
For customer satisfaction, we'll use patient surveys, follow-up talks, and look at healthcare usage data. We also
check for ER visit drops, better primary care access, and how well patients stick to their appointments. Reviews will
happen often to see where we can get better.
6. Strategic Goals
6a. How does the investment in this new healthcare program support to the Organization’s strategic goals?
This program fits right in with our goals for community health, managing population health, aiming for health equity,
and cutting unnecessary medical expenses. It backs up our dedication to helping the community.
3
6b. How could this investment be combined with others to better meet the Organization’s
strategic goals?
We can blend it with telehealth, community health projects, housing help, and mental health programs. By putting
these together, we tackle health issues along with the social factors that affect wellness.
6c. Discuss any potential risks associated with this new healthcare program.
However, there are some risks. Funding might be tight, and finding enough staff could be tough. Getting patients
involved isn't always easy either. Plus, there's the issue of transportation and keeping continuous care. On top of that,
following all the rules and sharing info between groups could be troublesome.
7. Financial Performance
7a. Discuss any budgetary constraints/issues associated with this new healthcare
program and how they will be managed.
The program could run into issues with startup costs, staffing, mobile clinic expenses, tech
investments, and keeping services going. To handle this, planners will seek grants,
donations, government aid, and help from community groups for support.
7b. What is the potential for unexpected costs, cost savings, or cost avoidance?
Unexpected costs might pop up, like higher-than-expected service needs or having to
replace equipment sooner. On the flip side, there'll likely be savings from lowering
emergency department visits, preventing unnecessary hospital stays, and cutting down on
unpaid care. Managing chronic illnesses better should also help reduce big picture health
care costs.
8. Technological Considerations
8a. Identify if the Organization explored technological alternative methods for achieving the
same mission needs that could be met by launching the new healthcare program.
4
For their study, the organization looked into telehealth, remote monitoring, mobile health
apps, and electronic care coordination systems to either replace or supplement face-to-face
visits (Mathew et al., 2023). These can boost access and keep care flowing smoothly.
8b. Identify and briefly describe planning that may be required related to system upgrade or
system re-engineering required to support this new healthcare program.
To pull this off, they need to integrate electronic health records across all sites, enhance
data sharing, set up mobile documentation, add strong cybersecurity measures, and make
sure staff is well trained. This way, they can deliver that all-important coordinated care.
9. Operational Analysis
Discuss availability, reliability, and maintainability for each component.
9a. Administrative support
Availability: A dedicated leadership team, program managers, and support staff are in place.
Reliability: A strong organizational structure helps programs run smoothly.
Maintainability: Regular staff training and quality improvement efforts support long-term
success.
9b. Financial support
Availability: Funding comes from the healthcare system, grants, and community
partnerships.
Reliability: Multiple funding sources provide greater financial stability.
Maintainability: Routine budget reviews and performance assessments help sustain funding.
9c. Legal consideration
Availability: Legal and compliance teams are available to guide operations.
Reliability: Established policies help ensure regulatory and privacy compliance.
Maintainability: Regular policy reviews and audits keep the program legally sound.
5
9d. Clinical activities
Availability: A diverse team of healthcare professionals supports patient care.
Reliability: Evidence-based practices promote consistent, high-quality services.
Maintainability: Continuous training and workforce planning help maintain clinical excellence.
10. Policy Examination – for each section below evaluate the policies and indicate if
evidence of structural discrimination is noted in the policies? Yes or No? Include a rationale
for the answer you selected. If you answered yes, describe the changes that need to be
made to the policy.
10a. Administrative Policy
Evidence of Structural Discrimination: No
Rationale: Administrative policies are designed to ensure that everyone can access services
fairly, regardless of their housing situation, income level, insurance status, or
background.
10b. Financial Policy
Evidence of Structural Discrimination: Yes
Rationale: Individuals without insurance or stable financial resources may face challenges
accessing care. Expanding financial assistance programs and flexible payment options
can help reduce these barriers.
10c. Legal Policy
Evidence of Structural Discrimination: No
Rationale: Legal policies focus on protecting patient privacy, rights, and fair treatment,
helping create an environment where all individuals receive equal consideration
10d. Clinical Policy
6
Evidence of Structural Discrimination: Yes
Rationale: Traditional appointment systems may not work well for people experiencing
homelessness or unstable living conditions. More flexible approaches, such as walk-in
services and community outreach, can improve access to care.
Reference
Mathew, S., Fitts, M. S., Liddle, Z., Bourke, L., Campbell, N., Murakami-Gold, L., … & Wakerman, J. (2023). Telehealth in remote
Australia: a supplementary tool or an alternative model of care replacing face-to-face consultations?. BMC Health Services
Research, 23(1), 341. https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf
[https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf](https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf)
**## Week5AssignmentOperationalAnalysisReviewTemplate3.26.2411.pdf**
1
Operational Analysis Review Form
Administrative Information
New Healthcare Program Homeless Health Access and Care Coordination Program
(HHACCP)
Agency Sponsor for this New Healthcare Program Largest Regional Healthcare System Leadership Team
Date of Sponsor’s Operational Analysis June 2026
1. Vision Statement
The strategic plan for this new healthcare service aims to further the following organizational vision:
Our vision is to build a community where everyone, no matter their housing situation, gets the quality healthcare they
need, even if they don't have insurance.
2. Mission Statement
The mission of ___ Homeless Health Access and Care Coordination Program _____________________ is to:
help the uninsured and underinsured homeless folks by offering them primary care, preventive services, and mental
health support. We coordinate with community groups to cut down healthcare inequalities and boost well-being in the
long run.
3. Identify 3 potential strategic goals/directions to guide development of your strategic plan.
Proposed strategic goal/direction 1: We want to make healthcare more accessible for homeless people by running
mobile clinics and getting out there in the community
Proposed strategic goal/direction 2: Lower needless trips to the ER and cut hospital readmissions through careful
case management
2
Proposed strategic goal/direction 3: To enhance overall health by blending physical, mental health services with
social support.
4. Program Description
Provide a brief summary of the planned new healthcare program and a description of the business
processes it supports.
The Homeless Health Access and Care Coordination Program is designed to offer thorough healthcare services to uninsured and
underinsured homeless folks. It includes primary care, managing chronic illnesses, mental health counseling, and help for
substance abuse. Plus, there are preventive screenings and vaccinations. To make things more accessible, mobile healthcare units
and shelter collaborations are part of the plan. This supports our organization's aims by boosting community health, cutting down
on uncompensated care costs, and tackling healthcare inequalities for those who need help most.
5. Customer Satisfaction
5a. Identify the end-users of the investment in this new healthcare program.
• Uninsured and underinsured homeless individuals
• Community shelters and outreach organizations
• Healthcare providers and case managers
• Community stakeholders
5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED
usage, improve primary care access, satisfaction surveys, etc.)
For customer satisfaction, we'll use patient surveys, follow-up talks, and look at healthcare usage data. We also
check for ER visit drops, better primary care access, and how well patients stick to their appointments. Reviews will
happen often to see where we can get better.
6. Strategic Goals
6a. How does the investment in this new healthcare program support to the Organization’s strategic goals?
This program fits right in with our goals for community health, managing population health, aiming for health equity,
and cutting unnecessary medical expenses. It backs up our dedication to helping the community.
3
6b. How could this investment be combined with others to better meet the Organization’s
strategic goals?
We can blend it with telehealth, community health projects, housing help, and mental health programs. By putting
these together, we tackle health issues along with the social factors that affect wellness.
6c. Discuss any potential risks associated with this new healthcare program.
However, there are some risks. Funding might be tight, and finding enough staff could be tough. Getting patients
involved isn't always easy either. Plus, there's the issue of transportation and keeping continuous care. On top of that,
following all the rules and sharing info between groups could be troublesome.
7. Financial Performance
7a. Discuss any budgetary constraints/issues associated with this new healthcare
program and how they will be managed.
The program could run into issues with startup costs, staffing, mobile clinic expenses, tech
investments, and keeping services going. To handle this, planners will seek grants,
donations, government aid, and help from community groups for support.
7b. What is the potential for unexpected costs, cost savings, or cost avoidance?
Unexpected costs might pop up, like higher-than-expected service needs or having to
replace equipment sooner. On the flip side, there'll likely be savings from lowering
emergency department visits, preventing unnecessary hospital stays, and cutting down on
unpaid care. Managing chronic illnesses better should also help reduce big picture health
care costs.
8. Technological Considerations
8a. Identify if the Organization explored technological alternative methods for achieving the
same mission needs that could be met by launching the new healthcare program.
4
For their study, the organization looked into telehealth, remote monitoring, mobile health
apps, and electronic care coordination systems to either replace or supplement face-to-face
visits (Mathew et al., 2023). These can boost access and keep care flowing smoothly.
8b. Identify and briefly describe planning that may be required related to system upgrade or
system re-engineering required to support this new healthcare program.
To pull this off, they need to integrate electronic health records across all sites, enhance
data sharing, set up mobile documentation, add strong cybersecurity measures, and make
sure staff is well trained. This way, they can deliver that all-important coordinated care.
9. Operational Analysis
Discuss availability, reliability, and maintainability for each component.
9a. Administrative support
Availability: A dedicated leadership team, program managers, and support staff are in place.
Reliability: A strong organizational structure helps programs run smoothly.
Maintainability: Regular staff training and quality improvement efforts support long-term
success.
9b. Financial support
Availability: Funding comes from the healthcare system, grants, and community
partnerships.
Reliability: Multiple funding sources provide greater financial stability.
Maintainability: Routine budget reviews and performance assessments help sustain funding.
9c. Legal consideration
Availability: Legal and compliance teams are available to guide operations.
Reliability: Established policies help ensure regulatory and privacy compliance.
Maintainability: Regular policy reviews and audits keep the program legally sound.
5
9d. Clinical activities
Availability: A diverse team of healthcare professionals supports patient care.
Reliability: Evidence-based practices promote consistent, high-quality services.
Maintainability: Continuous training and workforce planning help maintain clinical excellence.
10. Policy Examination – for each section below evaluate the policies and indicate if
evidence of structural discrimination is noted in the policies? Yes or No? Include a rationale
for the answer you selected. If you answered yes, describe the changes that need to be
made to the policy.
10a. Administrative Policy
Evidence of Structural Discrimination: No
Rationale: Administrative policies are designed to ensure that everyone can access services
fairly, regardless of their housing situation, income level, insurance status, or
background.
10b. Financial Policy
Evidence of Structural Discrimination: Yes
Rationale: Individuals without insurance or stable financial resources may face challenges
accessing care. Expanding financial assistance programs and flexible payment options
can help reduce these barriers.
10c. Legal Policy
Evidence of Structural Discrimination: No
Rationale: Legal policies focus on protecting patient privacy, rights, and fair treatment,
helping create an environment where all individuals receive equal consideration
10d. Clinical Policy
6
Evidence of Structural Discrimination: Yes
Rationale: Traditional appointment systems may not work well for people experiencing
homelessness or unstable living conditions. More flexible approaches, such as walk-in
services and community outreach, can improve access to care.
Reference
Mathew, S., Fitts, M. S., Liddle, Z., Bourke, L., Campbell, N., Murakami-Gold, L., … & Wakerman, J. (2023). Telehealth in remote
Australia: a supplementary tool or an alternative model of care replacing face-to-face consultations?. BMC Health Services
Research, 23(1), 341. https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf
[https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf](https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf)
**## NU730Week6StrategicPlanTemplate-UpdatedDec2025.key**
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## preview.jpg
**## Week5AssignmentOperationalAnalysisReviewTemplate3.26.2411.pdf**
1
Operational Analysis Review Form
Administrative Information
New Healthcare Program Homeless Health Access and Care Coordination Program
(HHACCP)
Agency Sponsor for this New Healthcare Program Largest Regional Healthcare System Leadership Team
Date of Sponsor’s Operational Analysis June 2026
1. Vision Statement
The strategic plan for this new healthcare service aims to further the following organizational vision:
Our vision is to build a community where everyone, no matter their housing situation, gets the quality healthcare they
need, even if they don't have insurance.
2. Mission Statement
The mission of ___ Homeless Health Access and Care Coordination Program _____________________ is to:
help the uninsured and underinsured homeless folks by offering them primary care, preventive services, and mental
health support. We coordinate with community groups to cut down healthcare inequalities and boost well-being in the
long run.
3. Identify 3 potential strategic goals/directions to guide development of your strategic plan.
Proposed strategic goal/direction 1: We want to make healthcare more accessible for homeless people by running
mobile clinics and getting out there in the community
Proposed strategic goal/direction 2: Lower needless trips to the ER and cut hospital readmissions through careful
case management
2
Proposed strategic goal/direction 3: To enhance overall health by blending physical, mental health services with
social support.
4. Program Description
Provide a brief summary of the planned new healthcare program and a description of the business
processes it supports.
The Homeless Health Access and Care Coordination Program is designed to offer thorough healthcare services to uninsured and
underinsured homeless folks. It includes primary care, managing chronic illnesses, mental health counseling, and help for
substance abuse. Plus, there are preventive screenings and vaccinations. To make things more accessible, mobile healthcare units
and shelter collaborations are part of the plan. This supports our organization's aims by boosting community health, cutting down
on uncompensated care costs, and tackling healthcare inequalities for those who need help most.
5. Customer Satisfaction
5a. Identify the end-users of the investment in this new healthcare program.
• Uninsured and underinsured homeless individuals
• Community shelters and outreach organizations
• Healthcare providers and case managers
• Community stakeholders
5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED
usage, improve primary care access, satisfaction surveys, etc.)
For customer satisfaction, we'll use patient surveys, follow-up talks, and look at healthcare usage data. We also
check for ER visit drops, better primary care access, and how well patients stick to their appointments. Reviews will
happen often to see where we can get better.
6. Strategic Goals
6a. How does the investment in this new healthcare program support to the Organization’s strategic goals?
This program fits right in with our goals for community health, managing population health, aiming for health equity,
and cutting unnecessary medical expenses. It backs up our dedication to helping the community.
3
6b. How could this investment be combined with others to better meet the Organization’s
strategic goals?
We can blend it with telehealth, community health projects, housing help, and mental health programs. By putting
these together, we tackle health issues along with the social factors that affect wellness.
6c. Discuss any potential risks associated with this new healthcare program.
However, there are some risks. Funding might be tight, and finding enough staff could be tough. Getting patients
involved isn't always easy either. Plus, there's the issue of transportation and keeping continuous care. On top of that,
following all the rules and sharing info between groups could be troublesome.
7. Financial Performance
7a. Discuss any budgetary constraints/issues associated with this new healthcare
program and how they will be managed.
The program could run into issues with startup costs, staffing, mobile clinic expenses, tech
investments, and keeping services going. To handle this, planners will seek grants,
donations, government aid, and help from community groups for support.
7b. What is the potential for unexpected costs, cost savings, or cost avoidance?
Unexpected costs might pop up, like higher-than-expected service needs or having to
replace equipment sooner. On the flip side, there'll likely be savings from lowering
emergency department visits, preventing unnecessary hospital stays, and cutting down on
unpaid care. Managing chronic illnesses better should also help reduce big picture health
care costs.
8. Technological Considerations
8a. Identify if the Organization explored technological alternative methods for achieving the
same mission needs that could be met by launching the new healthcare program.
4
For their study, the organization looked into telehealth, remote monitoring, mobile health
apps, and electronic care coordination systems to either replace or supplement face-to-face
visits (Mathew et al., 2023). These can boost access and keep care flowing smoothly.
8b. Identify and briefly describe planning that may be required related to system upgrade or
system re-engineering required to support this new healthcare program.
To pull this off, they need to integrate electronic health records across all sites, enhance
data sharing, set up mobile documentation, add strong cybersecurity measures, and make
sure staff is well trained. This way, they can deliver that all-important coordinated care.
9. Operational Analysis
Discuss availability, reliability, and maintainability for each component.
9a. Administrative support
Availability: A dedicated leadership team, program managers, and support staff are in place.
Reliability: A strong organizational structure helps programs run smoothly.
Maintainability: Regular staff training and quality improvement efforts support long-term
success.
9b. Financial support
Availability: Funding comes from the healthcare system, grants, and community
partnerships.
Reliability: Multiple funding sources provide greater financial stability.
Maintainability: Routine budget reviews and performance assessments help sustain funding.
9c. Legal consideration
Availability: Legal and compliance teams are available to guide operations.
Reliability: Established policies help ensure regulatory and privacy compliance.
Maintainability: Regular policy reviews and audits keep the program legally sound.
5
9d. Clinical activities
Availability: A diverse team of healthcare professionals supports patient care.
Reliability: Evidence-based practices promote consistent, high-quality services.
Maintainability: Continuous training and workforce planning help maintain clinical excellence.
10. Policy Examination – for each section below evaluate the policies and indicate if
evidence of structural discrimination is noted in the policies? Yes or No? Include a rationale
for the answer you selected. If you answered yes, describe the changes that need to be
made to the policy.
10a. Administrative Policy
Evidence of Structural Discrimination: No
Rationale: Administrative policies are designed to ensure that everyone can access services
fairly, regardless of their housing situation, income level, insurance status, or
background.
10b. Financial Policy
Evidence of Structural Discrimination: Yes
Rationale: Individuals without insurance or stable financial resources may face challenges
accessing care. Expanding financial assistance programs and flexible payment options
can help reduce these barriers.
10c. Legal Policy
Evidence of Structural Discrimination: No
Rationale: Legal policies focus on protecting patient privacy, rights, and fair treatment,
helping create an environment where all individuals receive equal consideration
10d. Clinical Policy
6
Evidence of Structural Discrimination: Yes
Rationale: Traditional appointment systems may not work well for people experiencing
homelessness or unstable living conditions. More flexible approaches, such as walk-in
services and community outreach, can improve access to care.
Reference
Mathew, S., Fitts, M. S., Liddle, Z., Bourke, L., Campbell, N., Murakami-Gold, L., … & Wakerman, J. (2023). Telehealth in remote
Australia: a supplementary tool or an alternative model of care replacing face-to-face consultations?. BMC Health Services
Research, 23(1), 341. https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf
[https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf](https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf)
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**## Week5AssignmentOperationalAnalysisReviewTemplate3.26.2411.pdf**
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Operational Analysis Review Form
Administrative Information
New Healthcare Program Homeless Health Access and Care Coordination Program
(HHACCP)
Agency Sponsor for this New Healthcare Program Largest Regional Healthcare System Leadership Team
Date of Sponsor’s Operational Analysis June 2026
1. Vision Statement
The strategic plan for this new healthcare service aims to further the following organizational vision:
Our vision is to build a community where everyone, no matter their housing situation, gets the quality healthcare they
need, even if they don't have insurance.
2. Mission Statement
The mission of ___ Homeless Health Access and Care Coordination Program _____________________ is to:
help the uninsured and underinsured homeless folks by offering them primary care, preventive services, and mental
health support. We coordinate with community groups to cut down healthcare inequalities and boost well-being in the
long run.
3. Identify 3 potential strategic goals/directions to guide development of your strategic plan.
Proposed strategic goal/direction 1: We want to make healthcare more accessible for homeless people by running
mobile clinics and getting out there in the community
Proposed strategic goal/direction 2: Lower needless trips to the ER and cut hospital readmissions through careful
case management
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Proposed strategic goal/direction 3: To enhance overall health by blending physical, mental health services with
social support.
4. Program Description
Provide a brief summary of the planned new healthcare program and a description of the business
processes it supports.
The Homeless Health Access and Care Coordination Program is designed to offer thorough healthcare services to uninsured and
underinsured homeless folks. It includes primary care, managing chronic illnesses, mental health counseling, and help for
substance abuse. Plus, there are preventive screenings and vaccinations. To make things more accessible, mobile healthcare units
and shelter collaborations are part of the plan. This supports our organization's aims by boosting community health, cutting down
on uncompensated care costs, and tackling healthcare inequalities for those who need help most.
5. Customer Satisfaction
5a. Identify the end-users of the investment in this new healthcare program.
• Uninsured and underinsured homeless individuals
• Community shelters and outreach organizations
• Healthcare providers and case managers
• Community stakeholders
5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED
usage, improve primary care access, satisfaction surveys, etc.)
For customer satisfaction, we'll use patient surveys, follow-up talks, and look at healthcare usage data. We also
check for ER visit drops, better primary care access, and how well patients stick to their appointments. Reviews will
happen often to see where we can get better.
6. Strategic Goals
6a. How does the investment in this new healthcare program support to the Organization’s strategic goals?
This program fits right in with our goals for community health, managing population health, aiming for health equity,
and cutting unnecessary medical expenses. It backs up our dedication to helping the community.
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6b. How could this investment be combined with others to better meet the Organization’s
strategic goals?
We can blend it with telehealth, community health projects, housing help, and mental health programs. By putting
these together, we tackle health issues along with the social factors that affect wellness.
6c. Discuss any potential risks associated with this new healthcare program.
However, there are some risks. Funding might be tight, and finding enough staff could be tough. Getting patients
involved isn't always easy either. Plus, there's the issue of transportation and keeping continuous care. On top of that,
following all the rules and sharing info between groups could be troublesome.
7. Financial Performance
7a. Discuss any budgetary constraints/issues associated with this new healthcare
program and how they will be managed.
The program could run into issues with startup costs, staffing, mobile clinic expenses, tech
investments, and keeping services going. To handle this, planners will seek grants,
donations, government aid, and help from community groups for support.
7b. What is the potential for unexpected costs, cost savings, or cost avoidance?
Unexpected costs might pop up, like higher-than-expected service needs or having to
replace equipment sooner. On the flip side, there'll likely be savings from lowering
emergency department visits, preventing unnecessary hospital stays, and cutting down on
unpaid care. Managing chronic illnesses better should also help reduce big picture health
care costs.
8. Technological Considerations
8a. Identify if the Organization explored technological alternative methods for achieving the
same mission needs that could be met by launching the new healthcare program.
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For their study, the organization looked into telehealth, remote monitoring, mobile health
apps, and electronic care coordination systems to either replace or supplement face-to-face
visits (Mathew et al., 2023). These can boost access and keep care flowing smoothly.
8b. Identify and briefly describe planning that may be required related to system upgrade or
system re-engineering required to support this new healthcare program.
To pull this off, they need to integrate electronic health records across all sites, enhance
data sharing, set up mobile documentation, add strong cybersecurity measures, and make
sure staff is well trained. This way, they can deliver that all-important coordinated care.
9. Operational Analysis
Discuss availability, reliability, and maintainability for each component.
9a. Administrative support
Availability: A dedicated leadership team, program managers, and support staff are in place.
Reliability: A strong organizational structure helps programs run smoothly.
Maintainability: Regular staff training and quality improvement efforts support long-term
success.
9b. Financial support
Availability: Funding comes from the healthcare system, grants, and community
partnerships.
Reliability: Multiple funding sources provide greater financial stability.
Maintainability: Routine budget reviews and performance assessments help sustain funding.
9c. Legal consideration
Availability: Legal and compliance teams are available to guide operations.
Reliability: Established policies help ensure regulatory and privacy compliance.
Maintainability: Regular policy reviews and audits keep the program legally sound.
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9d. Clinical activities
Availability: A diverse team of healthcare professionals supports patient care.
Reliability: Evidence-based practices promote consistent, high-quality services.
Maintainability: Continuous training and workforce planning help maintain clinical excellence.
10. Policy Examination – for each section below evaluate the policies and indicate if
evidence of structural discrimination is noted in the policies? Yes or No? Include a rationale
for the answer you selected. If you answered yes, describe the changes that need to be
made to the policy.
10a. Administrative Policy
Evidence of Structural Discrimination: No
Rationale: Administrative policies are designed to ensure that everyone can access services
fairly, regardless of their housing situation, income level, insurance status, or
background.
10b. Financial Policy
Evidence of Structural Discrimination: Yes
Rationale: Individuals without insurance or stable financial resources may face challenges
accessing care. Expanding financial assistance programs and flexible payment options
can help reduce these barriers.
10c. Legal Policy
Evidence of Structural Discrimination: No
Rationale: Legal policies focus on protecting patient privacy, rights, and fair treatment,
helping create an environment where all individuals receive equal consideration
10d. Clinical Policy
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Evidence of Structural Discrimination: Yes
Rationale: Traditional appointment systems may not work well for people experiencing
homelessness or unstable living conditions. More flexible approaches, such as walk-in
services and community outreach, can improve access to care.
Reference
Mathew, S., Fitts, M. S., Liddle, Z., Bourke, L., Campbell, N., Murakami-Gold, L., … & Wakerman, J. (2023). Telehealth in remote
Australia: a supplementary tool or an alternative model of care replacing face-to-face consultations?. BMC Health Services
Research, 23(1), 341. https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf
[https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf](https://link.springer.com/content/pdf/10.1186/s12913-023-09265-2.pdf)