Tag: Homework Solution

[Solved] PICOT

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See attached \ Screenshot_20250816_212427_Chrome.jpg](https://www.sweetstudy.com/files/screenshot-20250816-212427-chrome-jpg "Screenshot_20250816_212427_Chrome.jpg")

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November 5, 2026
[Solved] unit 5 discussion

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see attached – ## 675unit5discussion.docx **## 675unit5discussion.docx** Bipolar I, Bipolar II, and Major Depressive Disorder Differentiate between bipolar I, bipolar II, and major depressive disorder. In your post, discuss the similarities and differences between these disorders and how you, as a p…

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see attached

– ## 675unit5discussion.docx

**## 675unit5discussion.docx**

Bipolar I, Bipolar II, and Major Depressive Disorder

Differentiate between bipolar I, bipolar II, and major depressive disorder. In your post, discuss the similarities and differences between these disorders and how you, as a provider, would determine which diagnosis a patient has. Also, include medications that would be prescribed for each of these disorders and alternative treatment options. Be sure to include age considerations for the medications that you choose.

**## 675unit5discussion.docx**

Bipolar I, Bipolar II, and Major Depressive Disorder

Differentiate between bipolar I, bipolar II, and major depressive disorder. In your post, discuss the similarities and differences between these disorders and how you, as a provider, would determine which diagnosis a patient has. Also, include medications that would be prescribed for each of these disorders and alternative treatment options. Be sure to include age considerations for the medications that you choose.

November 5, 2026
[Solved] WK1 QUESTION2 HP-216

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COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS – ## WK1QUESTIONS2HP-216.docx **## WK1QUESTIONS2HP-216.docx** Instructions: Assign the most appropriate ICD-10-CM diagnosis code(s). WK1 Question2 HP-216 1) Hearing loss, fever, swollen axillary lymph nodes, and infective otitis externa, left ear FIL…

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COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS

– ## WK1QUESTIONS2HP-216.docx

**## WK1QUESTIONS2HP-216.docx**

Instructions: Assign the most appropriate ICD-10-CM diagnosis code(s).

WK1 Question2 HP-216

1) Hearing loss, fever, swollen axillary lymph nodes, and infective otitis externa, left ear FILL IN BLANK

2) Focal epilepsy FILL IN BLANK

3) Type 2 diabetes mellitus without complication FILL IN BLANK

4) Personal history of thyroid cancer FILL IN BLANK

5) Shortness of breath FILL IN BLANK

6) Foot pain, plantar fasciitis FILL IN BLANK

7) Peripheral neuropathy due to type 2 diabetes mellitus FILL IN BLANK

8) Prostatitis FILL IN BLANK

9)Acute and chronic salpingo-oophoritis FILL IN BLANK 2 ANSWERS

10) Chlamydial pneumonia FILL IN BLANK

11) A 45-year-old male patient is admitted with complaints of fever, headache, fatigue, and a sore throat. This patient is also seen frequently in the HIV clinic. The patient is admitted for further evaluation. Laboratory testing reveals that the patient has toxoplasmosis. The patient's CD4 cell count is 125, which is below the normal of 200. The patient is treated for several days with intravenous pyrimethamine and clindamycin. After 15 days, the patient is in slightly improved condition and will be followed at the clinic. Medications administrated intravenously will be continued by mouth after hospital discharge. Discharge diagnosis is disseminated toxoplasmosis due to AIDS.

Which code(s) are reported?

Responses

· B20

· R50.9, R51.9, R53.83, J02.9, B58.89

· B58.9, B20

·
B20, B58.89

12)5-year-old female is seen in the emergency department (ED) with the main complaint of musculoskeletal pain. The patient has had this "all over" pain for over a year and has never seen a physician about it. Examination in the ED reveals that the patient has pain in her shoulders and lower back. She also reports difficulty sleeping due to the pain. The patient also has some mild edema of the extremities. She is admitted to rule out congestive heart failure and kidney failure, both of which could be a cause of the edema. Laboratory tests are all within normal range. Chest X-ray and shoulder X-ray are all normal per radiology reports. The patient is discharged after two days in the hospital with medications to alleviate pain and to help her sleep. Discharge diagnosis is musculoskeletal pain, likely fibromyalgia. Which ICD-10-CM inpatient facility diagnosis code(s) are reported?

Responses

· M79.0, M79.7

· M79.7

· M54.2, M25.519, M54.50

·
M79.18, M54.2, M25.519, M54.50

13) Admission diagnoses include weight loss, hypotension, and weakness. Final diagnosis is adrenal hypofunction. Which ICD-10-CM inpatient facility diagnosis code is reported?

Responses

· E27.0

· E27.40

· E27.3

·
E27.2

14) 25-year-old male patient is seen in the emergency department (ED) with the symptom of epigastric pain. The patient reports that he has had this pain for four weeks. In the ED, the patient vomits, but the pain is not relieved. The patient is admitted, and the following diagnostic tests are performed: complete blood count, urinalysis, and gastrointestinal x-ray series. Testing determines that the patient has acute pancreatitis. The patient is discharged in improved condition. Which ICD-10-CM inpatient facility diagnosis code is reported?

Responses

· K85.80

· K85.90

· K85.00

·
K85.30

15) 16-year-old female patient is seen in the urgent care center of a hospital with the complaint of shortness of breath. Upon examination, the patient is found to be using accessory muscles to breathe. Pulse oximetry is placed on the patient, and arterial blood gases are monitored. The patient is given several nebulizer treatments. However, her breathing does not improve. She is admitted with the diagnosis of asthma. Upon admission, the patient receives intravenous corticosteroids, nebulizer treatments, and subcutaneous epinephrine. Her breathing does improve after this treatment. The patient is monitored for 24 hours and discharged. Discharge diagnosis is "asthma, status asthmaticus." Which ICD-10-CM inpatient facility diagnosis code(s) are reported?

Responses

· J45.902

· J45.32

· J45.21

· J45.20, J45.22

16) A patient is admitted to Mingo River Hospital with the complaint of headaches and nosebleeds. The 67-year-old patient takes daily medication for arthritis. He is admitted with an elevated blood pressure of 185/100. While in the hospital, the patient falls on a wet hallway and fractures his left wrist, which is treated and casted. His daily medications for arthritis are continued while he is in the hospital. He is also given intravenous antihypertensive medications. Discharge diagnoses are hypertension, degenerative joint disease, and left wrist fracture. Which is the ICD-10-CM inpatient facility principal diagnosis?

Responses

· Hypertension

· Headache

· Nosebleed

·
Fracture of the wrist

17) Patient is admitted to the acute care facility with a chief complaint of chest pain. Further examination and history determine that the patient also has joint pain, swelling of the extremities, and hair loss. Laboratory testing confirms that the patient is slightly anemic. After two days in the hospital, the patient is discharged to follow-up as an outpatient. Discharge diagnoses include myocardial infarction ruled out and possible systemic lupus erythematosus. Which is the inpatient facility principal diagnosis?

Responses

· Chest pain

· Myocardial infarction

· Anemia

·
Systemic lupus erythematosus

18) A patient is admitted to the acute care facility with the chief complaint of shortness of breath. Per the patient's history, he has been diagnosed and treated for congestive heart failure (CHF) in the past. The patient is treated during this admission with intravenous Lasix and oxygen therapy. A chest x-ray reveals minor atelectasis, which was not treated during the admission. Discharge diagnosis is CHF. Which action should the coder take regarding the documented atelectasis on the chest X-ray report?

Responses

· Do not code it because the patient did not receive treatment for it.

.

· Query the attending physician to ask if the condition should be reported.

.

· Query the radiologist to ask if the condition should be coded and reported.

.

·
Assign a code for the atelectasis (along with congestive heart failure).

19) A 55-year-old male patient is admitted with chief complaints of dizziness, shortness of breath, and chest pain. The patient undergoes an electrocardiogram to determine heart functioning and serum enzymes to rule out myocardial infarction. Digoxin is administered for suspected dilated cardiomyopathy, and the patient is placed on oxygen via nasal cannula to treat both conditions. The patient also undergoes an echocardiogram and a cardiac catheterization. The echocardiogram confirms that the patient has dilated cardiomyopathy, and the cardiac catheterization confirms a myocardial infarction. After five days in the cardiac care unit, the patient is discharged to an intermediate care facility. Discharge diagnoses include myocardial infarction and dilated cardiomyopathy. For ICD-10-CM inpatient facility diagnoses, the coder should

Responses

· assign a code for the dilated cardiomyopathy only.

assign a code for the dilated cardiomyopathy only.

· assign a code for the chest pain only.

assign a code for the chest pain only.

· query the physician to ask which condition is principal.

query the physician to ask which condition is principal.

·
report either dilated cardiomyopathy or myocardial infarction as principal.

20) The patient is a 54-year-old male who was a passenger in a car his son was driving. Apparently, the boy fell asleep at the wheel; the car was totaled. Patient was brought to the emergency room by ambulance. He is not sure whether he had any head trauma but complains primarily of pain in his left anterior chest and left shoulder. He was seen in the emergency room, which revealed that he had displaced fracture of his left fourth anterior rib. The physician did not see any fracture of the left shoulder but thought that there might be an acromioclavicular separation.

The patient was admitted for observation and treatment of his pain. He had tenderness over the left third and fourth anterior ribs and very little use of his left shoulder. He also had tenderness to palpation over the acromioclavicular joint. The patient was admitted and started on analgesics. He did not have much movement of his left shoulder, although this gradually improved during his hospital stay. On the second hospital day, it was noted that he had very little movement of air in the left upper lobe; repeat chest x-ray was obtained, which showed a small pleural effusion on the left and possible pneumonia in the left lower lobe. He was started on Velosef, and the chest x-ray was repeated. The pleural effusion gradually resolved, and the area of pneumonia improved. The patient was continued on the Velosef. He was subsequently discharged.

FINAL DIAGNOSES: Automobile accident. Closed fracture, left fourth anterior rib. Possible acromioclavicular joint dislocation, left. Pneumonia. Pleural effusion. (Initial encounter.)

From an ICD-10-CM inpatient facility perspective, what diagnosis(es) should/should not be reported?

Responses

· Report the rib fracture as principal.

· Do not code possible A/C dislocation.

.

· Report all listed diagnoses in the discharge diagnosis.

·
Do not code rib fracture.

21) Kaposi's sarcoma of right lung FILL IN THE BLANK

22) Acute blood loss anemia FILL IN BLANK

23) Acute narrow angle glaucoma, left eye FILL IN BLANK

24) Subarachnoid hematoma of a newborn FILL IN BLANK

25) Acute cortical kidney necrosis FILL IN BLANK

**## WK1QUESTIONS2HP-216.docx**

Instructions: Assign the most appropriate ICD-10-CM diagnosis code(s).

WK1 Question2 HP-216

1) Hearing loss, fever, swollen axillary lymph nodes, and infective otitis externa, left ear FILL IN BLANK

2) Focal epilepsy FILL IN BLANK

3) Type 2 diabetes mellitus without complication FILL IN BLANK

4) Personal history of thyroid cancer FILL IN BLANK

5) Shortness of breath FILL IN BLANK

6) Foot pain, plantar fasciitis FILL IN BLANK

7) Peripheral neuropathy due to type 2 diabetes mellitus FILL IN BLANK

8) Prostatitis FILL IN BLANK

9)Acute and chronic salpingo-oophoritis FILL IN BLANK 2 ANSWERS

10) Chlamydial pneumonia FILL IN BLANK

11) A 45-year-old male patient is admitted with complaints of fever, headache, fatigue, and a sore throat. This patient is also seen frequently in the HIV clinic. The patient is admitted for further evaluation. Laboratory testing reveals that the patient has toxoplasmosis. The patient's CD4 cell count is 125, which is below the normal of 200. The patient is treated for several days with intravenous pyrimethamine and clindamycin. After 15 days, the patient is in slightly improved condition and will be followed at the clinic. Medications administrated intravenously will be continued by mouth after hospital discharge. Discharge diagnosis is disseminated toxoplasmosis due to AIDS.

Which code(s) are reported?

Responses

· B20

· R50.9, R51.9, R53.83, J02.9, B58.89

· B58.9, B20

·
B20, B58.89

12)5-year-old female is seen in the emergency department (ED) with the main complaint of musculoskeletal pain. The patient has had this "all over" pain for over a year and has never seen a physician about it. Examination in the ED reveals that the patient has pain in her shoulders and lower back. She also reports difficulty sleeping due to the pain. The patient also has some mild edema of the extremities. She is admitted to rule out congestive heart failure and kidney failure, both of which could be a cause of the edema. Laboratory tests are all within normal range. Chest X-ray and shoulder X-ray are all normal per radiology reports. The patient is discharged after two days in the hospital with medications to alleviate pain and to help her sleep. Discharge diagnosis is musculoskeletal pain, likely fibromyalgia. Which ICD-10-CM inpatient facility diagnosis code(s) are reported?

Responses

· M79.0, M79.7

· M79.7

· M54.2, M25.519, M54.50

·
M79.18, M54.2, M25.519, M54.50

13) Admission diagnoses include weight loss, hypotension, and weakness. Final diagnosis is adrenal hypofunction. Which ICD-10-CM inpatient facility diagnosis code is reported?

Responses

· E27.0

· E27.40

· E27.3

·
E27.2

14) 25-year-old male patient is seen in the emergency department (ED) with the symptom of epigastric pain. The patient reports that he has had this pain for four weeks. In the ED, the patient vomits, but the pain is not relieved. The patient is admitted, and the following diagnostic tests are performed: complete blood count, urinalysis, and gastrointestinal x-ray series. Testing determines that the patient has acute pancreatitis. The patient is discharged in improved condition. Which ICD-10-CM inpatient facility diagnosis code is reported?

Responses

· K85.80

· K85.90

· K85.00

·
K85.30

15) 16-year-old female patient is seen in the urgent care center of a hospital with the complaint of shortness of breath. Upon examination, the patient is found to be using accessory muscles to breathe. Pulse oximetry is placed on the patient, and arterial blood gases are monitored. The patient is given several nebulizer treatments. However, her breathing does not improve. She is admitted with the diagnosis of asthma. Upon admission, the patient receives intravenous corticosteroids, nebulizer treatments, and subcutaneous epinephrine. Her breathing does improve after this treatment. The patient is monitored for 24 hours and discharged. Discharge diagnosis is "asthma, status asthmaticus." Which ICD-10-CM inpatient facility diagnosis code(s) are reported?

Responses

· J45.902

· J45.32

· J45.21

· J45.20, J45.22

16) A patient is admitted to Mingo River Hospital with the complaint of headaches and nosebleeds. The 67-year-old patient takes daily medication for arthritis. He is admitted with an elevated blood pressure of 185/100. While in the hospital, the patient falls on a wet hallway and fractures his left wrist, which is treated and casted. His daily medications for arthritis are continued while he is in the hospital. He is also given intravenous antihypertensive medications. Discharge diagnoses are hypertension, degenerative joint disease, and left wrist fracture. Which is the ICD-10-CM inpatient facility principal diagnosis?

Responses

· Hypertension

· Headache

· Nosebleed

·
Fracture of the wrist

17) Patient is admitted to the acute care facility with a chief complaint of chest pain. Further examination and history determine that the patient also has joint pain, swelling of the extremities, and hair loss. Laboratory testing confirms that the patient is slightly anemic. After two days in the hospital, the patient is discharged to follow-up as an outpatient. Discharge diagnoses include myocardial infarction ruled out and possible systemic lupus erythematosus. Which is the inpatient facility principal diagnosis?

Responses

· Chest pain

· Myocardial infarction

· Anemia

·
Systemic lupus erythematosus

18) A patient is admitted to the acute care facility with the chief complaint of shortness of breath. Per the patient's history, he has been diagnosed and treated for congestive heart failure (CHF) in the past. The patient is treated during this admission with intravenous Lasix and oxygen therapy. A chest x-ray reveals minor atelectasis, which was not treated during the admission. Discharge diagnosis is CHF. Which action should the coder take regarding the documented atelectasis on the chest X-ray report?

Responses

· Do not code it because the patient did not receive treatment for it.

.

· Query the attending physician to ask if the condition should be reported.

.

· Query the radiologist to ask if the condition should be coded and reported.

.

·
Assign a code for the atelectasis (along with congestive heart failure).

19) A 55-year-old male patient is admitted with chief complaints of dizziness, shortness of breath, and chest pain. The patient undergoes an electrocardiogram to determine heart functioning and serum enzymes to rule out myocardial infarction. Digoxin is administered for suspected dilated cardiomyopathy, and the patient is placed on oxygen via nasal cannula to treat both conditions. The patient also undergoes an echocardiogram and a cardiac catheterization. The echocardiogram confirms that the patient has dilated cardiomyopathy, and the cardiac catheterization confirms a myocardial infarction. After five days in the cardiac care unit, the patient is discharged to an intermediate care facility. Discharge diagnoses include myocardial infarction and dilated cardiomyopathy. For ICD-10-CM inpatient facility diagnoses, the coder should

Responses

· assign a code for the dilated cardiomyopathy only.

assign a code for the dilated cardiomyopathy only.

· assign a code for the chest pain only.

assign a code for the chest pain only.

· query the physician to ask which condition is principal.

query the physician to ask which condition is principal.

·
report either dilated cardiomyopathy or myocardial infarction as principal.

20) The patient is a 54-year-old male who was a passenger in a car his son was driving. Apparently, the boy fell asleep at the wheel; the car was totaled. Patient was brought to the emergency room by ambulance. He is not sure whether he had any head trauma but complains primarily of pain in his left anterior chest and left shoulder. He was seen in the emergency room, which revealed that he had displaced fracture of his left fourth anterior rib. The physician did not see any fracture of the left shoulder but thought that there might be an acromioclavicular separation.

The patient was admitted for observation and treatment of his pain. He had tenderness over the left third and fourth anterior ribs and very little use of his left shoulder. He also had tenderness to palpation over the acromioclavicular joint. The patient was admitted and started on analgesics. He did not have much movement of his left shoulder, although this gradually improved during his hospital stay. On the second hospital day, it was noted that he had very little movement of air in the left upper lobe; repeat chest x-ray was obtained, which showed a small pleural effusion on the left and possible pneumonia in the left lower lobe. He was started on Velosef, and the chest x-ray was repeated. The pleural effusion gradually resolved, and the area of pneumonia improved. The patient was continued on the Velosef. He was subsequently discharged.

FINAL DIAGNOSES: Automobile accident. Closed fracture, left fourth anterior rib. Possible acromioclavicular joint dislocation, left. Pneumonia. Pleural effusion. (Initial encounter.)

From an ICD-10-CM inpatient facility perspective, what diagnosis(es) should/should not be reported?

Responses

· Report the rib fracture as principal.

· Do not code possible A/C dislocation.

.

· Report all listed diagnoses in the discharge diagnosis.

·
Do not code rib fracture.

21) Kaposi's sarcoma of right lung FILL IN THE BLANK

22) Acute blood loss anemia FILL IN BLANK

23) Acute narrow angle glaucoma, left eye FILL IN BLANK

24) Subarachnoid hematoma of a newborn FILL IN BLANK

25) Acute cortical kidney necrosis FILL IN BLANK

November 5, 2026
[Solved] Music man

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From "Music Man" – _The Wells Fargo Wagon_ **The Assignment** Go to ["Music Man" – _The Wells Fargo Wagon_](http://broadwayeconomics.com/wells-fargo/) 1. Read the synopsis just above the video clip, then view the clip in its entirety. (In some instances the clip only provides lyrics not video.) As y…

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From "Music Man" – _The Wells Fargo Wagon_
**The Assignment**
Go to ["Music Man" – _The Wells Fargo Wagon_](http://broadwayeconomics.com/wells-fargo/)
1. Read the synopsis just above the video clip, then view the clip in its entirety. (In some instances the clip only provides lyrics not video.) As you watch the video economic concepts are displayed and provide evidence of how they apply to the video.
2. Just beneath the video window you will see ["Discussion Questions for "Wells Fargo Wagon."](https://broadwayeconomics.com/wp-content/uploads/2015/07/Discussion-Questions-for-Wells-Fargo-Wagon.pdf) Answer the questions.
3. If the question(s) require a graph, simply do the graph on a separate piece of paper or use a graphing application, then either import it into a word document or take a picture of it then upload it into Canvas.
4. If the question(s) require a written response you must type your response in **MS Word** only, then upload to Canvas.
5. Submissions MUST be proofread for spelling and proper grammatical usage.
6. All submissions must be received on or before the date due on the syllabus or the Canvas calendar.
7. Any deviation from any 1 of these directions will result in a “0” for this assignment.

November 5, 2026
[Solved] WK1 QUESTION3 HP-216

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COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS – ## WK1QUESTIONS3HP-216.docx **## WK1QUESTIONS3HP-216.docx** Instructions: Assign the most appropriate ICD-10-PCS code(s). Question 1) Incision and drainage of skin abscess, abdomen FILL IN BLANK 2) Low cervical Cesarean section FILL IN BLANK 3) Lap…

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COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS

– ## WK1QUESTIONS3HP-216.docx

**## WK1QUESTIONS3HP-216.docx**

Instructions: Assign the most appropriate ICD-10-PCS code(s).

Question

1) Incision and drainage of skin abscess, abdomen FILL IN BLANK

2) Low cervical Cesarean section FILL IN BLANK

3) Laparoscopic cholecystectomy, total FILL IN BLANK

4) Transurethral laser-induced total prostatectomy FILL IN BLANK

5) Extracorporeal shock wave lithotripsy of kidney pelvis, left FILL IN BLANK

6) Loop electrosurgical excision procedure, cervix FILL IN BLANK

7) Colostomy closure, descending colon FILL IN BLANK

8) Knee arthroscopy, right FULL IN BLANK

9) Extracapsular cataract (lens) extraction, right FILL IN BLANK

10) Abdominal total hysterectomy FILL IN BLANK

11) Endoscopic excision of anal papilla (via natural opening) FILL IN BLANK

12) Endoscopic fulguration of urethra (via natural opening) FILL IN BLANK

13) Incision of small intestine abscess (via percutaneous endoscopy) FILL IN BLANK

14) Dilation and irrigation of lacrimal punctum, left eye FILL IN BLANK WITH 2 ANSWERS

15) Open repair of lacerated extraocular muscle, left FILL IN BLANK

16) Which codes are reported for laparoscopic cholecystectomy with intraoperative cholangiogram, plain radiography with low osmolar contrast?

Responses

· 0FT44ZZ, BF03YZZ

· 0FT44ZZ, BF031ZZ

· 0FT44ZZ, BF030ZZ

·
0FT40ZZ, BF031ZZ

17) Which code is reported for open reduction and internal fixation of left radius fracture?

Responses

· 0PSJ04Z

· 0PSJ06Z

· 0PSH06Z

·
0PSH04Z

18) Which code is reported for open insertion of vascular port into the chest?

Responses

· 0JH60VZ

· 0JH60XZ

· 0JH80XZ

·
0JH63XZ

19)Which code is reported for esophagogastroduodenoscopy with biopsy of duodenal polyp?

Responses

· 0DB94ZX

· 0DB97ZX

· 0DB98ZX

0DB98ZZ

20) Which code is reported for mastoidectomy, right, open approach?

Responses

· 09BB0ZX

· 09BB0ZZ

· 09BB3ZZ

·
09BC0ZZ

**## WK1QUESTIONS3HP-216.docx**

Instructions: Assign the most appropriate ICD-10-PCS code(s).

Question

1) Incision and drainage of skin abscess, abdomen FILL IN BLANK

2) Low cervical Cesarean section FILL IN BLANK

3) Laparoscopic cholecystectomy, total FILL IN BLANK

4) Transurethral laser-induced total prostatectomy FILL IN BLANK

5) Extracorporeal shock wave lithotripsy of kidney pelvis, left FILL IN BLANK

6) Loop electrosurgical excision procedure, cervix FILL IN BLANK

7) Colostomy closure, descending colon FILL IN BLANK

8) Knee arthroscopy, right FULL IN BLANK

9) Extracapsular cataract (lens) extraction, right FILL IN BLANK

10) Abdominal total hysterectomy FILL IN BLANK

11) Endoscopic excision of anal papilla (via natural opening) FILL IN BLANK

12) Endoscopic fulguration of urethra (via natural opening) FILL IN BLANK

13) Incision of small intestine abscess (via percutaneous endoscopy) FILL IN BLANK

14) Dilation and irrigation of lacrimal punctum, left eye FILL IN BLANK WITH 2 ANSWERS

15) Open repair of lacerated extraocular muscle, left FILL IN BLANK

16) Which codes are reported for laparoscopic cholecystectomy with intraoperative cholangiogram, plain radiography with low osmolar contrast?

Responses

· 0FT44ZZ, BF03YZZ

· 0FT44ZZ, BF031ZZ

· 0FT44ZZ, BF030ZZ

·
0FT40ZZ, BF031ZZ

17) Which code is reported for open reduction and internal fixation of left radius fracture?

Responses

· 0PSJ04Z

· 0PSJ06Z

· 0PSH06Z

·
0PSH04Z

18) Which code is reported for open insertion of vascular port into the chest?

Responses

· 0JH60VZ

· 0JH60XZ

· 0JH80XZ

·
0JH63XZ

19)Which code is reported for esophagogastroduodenoscopy with biopsy of duodenal polyp?

Responses

· 0DB94ZX

· 0DB97ZX

· 0DB98ZX

0DB98ZZ

20) Which code is reported for mastoidectomy, right, open approach?

Responses

· 09BB0ZX

· 09BB0ZZ

· 09BB3ZZ

·
09BC0ZZ

November 5, 2026
[Solved] WK1 DQ 1

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WK1 DQ1 1. Read each question — there may be more than one. 2. Post your responses in the appropriate threads. 3. Responses should be of sufficient length with proper grammar. 4. Respond to at least two of your classmates' postings with EACH question. There is a penalty of loss of points for less t…

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Assignment Prompt & Instructions

WK1 DQ1
1. Read      each question — there may be more than one.
2. Post      your responses in the appropriate threads.
3. Responses      should be of sufficient length with proper grammar.
4. Respond      to at least two of your classmates' postings with EACH question. There is      a penalty of loss of points for less than minimum posts. This feature will      keep you engaged.
5. Review      your postings to see who has responded to you.
6. Be sure      to answer ALL QUESTIONS.
Please find below additional information on how to compose your initial response to the Discussion prompt as well as how to respond to a post by one of your peers.
– [Week Four DB Example response](https://nationalu.brightspace.com/content/enforced/115471-HCA624-45490-2508/Week%20Four/Week%20One%20Discussion%20Board%20Example%20response-1.pdf)      – PDF Document _(262 KB)_
**Learning to think strategically. Netflix vs blockbuster – What happened?**
Please view the YouTube video below, on Blockbuster vs. Netflix. After viewing, please identify the top 3 to 5 key indicators that were occurring in the environment and explain why you think blockbuster did not recognize the technology changes in the environment. Please post in the discussion board and create a discussion thread to answer the question. Remember to review the discussion rubric and guidelines for postings.
· [Blockbuster vs. Netflix](https://www.youtube.com/watch?v=BrpEHssa_gQ "Blockbuster vs. Netflix") – _Video_
_350-500 WORDS_
_REFERANCES: A LEAST 2_
_Add your personal experience with both blockbuster and netflix._
_Thank you_

November 5, 2026
[Solved] WK1 QUESTION4 HP-216

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COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS – ## WK1QUESTIONS4HP-216.docx **## WK1QUESTIONS4HP-216.docx** Instructions: Select the most correct response. Question 1) CPT modifiers are used to indicate that: · the provider should receive a higher reimbursement rate. · the description of the pro…

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Assignment Prompt & Instructions

COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS

– ## WK1QUESTIONS4HP-216.docx

**## WK1QUESTIONS4HP-216.docx**

Instructions: Select the most correct response.

Question

1) CPT modifiers are used to indicate that:

· the provider should receive a higher reimbursement rate.

· the description of the procedure performed has been altered.

· the technique of the procedure was performed differently.

·
a special report does not need to be attached to the claim.

2) Which component is included in the surgical package?

Responses

· Prescription pain medications

· Epidural or spinal anesthesia

· Assistant surgeon services

·
Uncomplicated postoperative care

3) Which modifier is reported if a third-party payer requires a second opinion for a surgical procedure?

Responses

· -32 (mandated services)

· -26 (professional component)

· -59 (distinct procedural service)

·
-62 (two surgeons)

4) What is the term used when a service is divided and coded into separate components?

Responses

· Unlisted procedure

· Global package

· Unbundling

·
Add-on code

5) A patient undergoes an "office toenail avulsion procedure." Which main term do you locate in the index to identify the CPT code?

Responses

· Repair

· Evacuation

· Avulsion

·
Excision

6) Which of the following categories/subcategories of E/M service may NOT be assigned based on time?

Responses

· Subsequent Hospital Care

· Home New Patient

· Emergency Department Service

·
Initial Nursing Facility Care

7) A patient presents to the emergency department (ED) following a motor vehicle crash. The patient is in and out of consciousness. When the patient is conscious, he complains of abdominal pain, head pain, and right arm pain. Upon examination, an open fracture of the ulna is noted. Also, upon abdominal exam, pain and tenderness are found. The patient is catheterized for urine, which returns blood. An abdominal ultrasound done soon after admission to the ED confirms intra-abdominal bleed possibly from the patient’s spleen. What is the level of presenting problem in this patient?

Responses

· Moderate severity

· Low severity

· Self-limited

·
High severity

8) Dr. Summers removed a 2.5 cm in diameter basal cell carcinoma (BCC), using a shaving technique, from the nose of a patient. A BCC lesion of the cheek, 1.5 cm in diameter, was also excised. Which CPT code(s) would you report?

Responses

· 11643, 11642-51

· 11642, 11313-51

· 11644

·
17283, 11642-51

9) Patient underwent fine needle aspiration without imaging guidance, mass of right breast. Aspirated contents were sent to cytology for examination.

Responses

· 19281

· 19499

· 19120

·
10021

10) A patient presented to the urgent care center with an open wound on her left hand. The patient had fallen and cut her hand on a goal post while playing soccer. The 4.5 cm in length wound was full of debris, grass, dirt, and paint from the goal post. The physician carefully cleaned the wound extensively with 1.5 liters of saline before performing a single-layer closure with 3.0 Vicryl. Which CPT code would you report?

Responses

· 12042

· 12002

· 12032

·
12013

**## WK1QUESTIONS4HP-216.docx**

Instructions: Select the most correct response.

Question

1) CPT modifiers are used to indicate that:

· the provider should receive a higher reimbursement rate.

· the description of the procedure performed has been altered.

· the technique of the procedure was performed differently.

·
a special report does not need to be attached to the claim.

2) Which component is included in the surgical package?

Responses

· Prescription pain medications

· Epidural or spinal anesthesia

· Assistant surgeon services

·
Uncomplicated postoperative care

3) Which modifier is reported if a third-party payer requires a second opinion for a surgical procedure?

Responses

· -32 (mandated services)

· -26 (professional component)

· -59 (distinct procedural service)

·
-62 (two surgeons)

4) What is the term used when a service is divided and coded into separate components?

Responses

· Unlisted procedure

· Global package

· Unbundling

·
Add-on code

5) A patient undergoes an "office toenail avulsion procedure." Which main term do you locate in the index to identify the CPT code?

Responses

· Repair

· Evacuation

· Avulsion

·
Excision

6) Which of the following categories/subcategories of E/M service may NOT be assigned based on time?

Responses

· Subsequent Hospital Care

· Home New Patient

· Emergency Department Service

·
Initial Nursing Facility Care

7) A patient presents to the emergency department (ED) following a motor vehicle crash. The patient is in and out of consciousness. When the patient is conscious, he complains of abdominal pain, head pain, and right arm pain. Upon examination, an open fracture of the ulna is noted. Also, upon abdominal exam, pain and tenderness are found. The patient is catheterized for urine, which returns blood. An abdominal ultrasound done soon after admission to the ED confirms intra-abdominal bleed possibly from the patient’s spleen. What is the level of presenting problem in this patient?

Responses

· Moderate severity

· Low severity

· Self-limited

·
High severity

8) Dr. Summers removed a 2.5 cm in diameter basal cell carcinoma (BCC), using a shaving technique, from the nose of a patient. A BCC lesion of the cheek, 1.5 cm in diameter, was also excised. Which CPT code(s) would you report?

Responses

· 11643, 11642-51

· 11642, 11313-51

· 11644

·
17283, 11642-51

9) Patient underwent fine needle aspiration without imaging guidance, mass of right breast. Aspirated contents were sent to cytology for examination.

Responses

· 19281

· 19499

· 19120

·
10021

10) A patient presented to the urgent care center with an open wound on her left hand. The patient had fallen and cut her hand on a goal post while playing soccer. The 4.5 cm in length wound was full of debris, grass, dirt, and paint from the goal post. The physician carefully cleaned the wound extensively with 1.5 liters of saline before performing a single-layer closure with 3.0 Vicryl. Which CPT code would you report?

Responses

· 12042

· 12002

· 12032

·
12013

November 5, 2026
[Solved] De

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November 5, 2026
[Solved] WK1 QUESTION5 HP-216

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Executive Solution Overview

COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS – ## WK1QUESTIONS5HP-216.docx **## WK1QUESTIONS5HP-216.docx** Instructions: Select the most correct response. Question 1) A patient presents to the emergency department after having twisted his ankle while playing football with a group of friends. Th…

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Assignment Prompt & Instructions

COMPLETE ALL QUESTION IN DETAIL WITH INSTRUCTIONS

– ## WK1QUESTIONS5HP-216.docx

**## WK1QUESTIONS5HP-216.docx**

Instructions: Select the most correct response.

Question

1) A patient presents to the emergency department after having twisted his ankle while playing football with a group of friends. The patient complains of pain in his left ankle. The physician examines the patient's ankle, notes swelling and tenderness, and obtains an X-ray to rule out any fracture. The nursing staff places the patient's ankle in a soft cast before the patient leaves. This level/complexity of MDM was

Responses

· low.

· moderate.

· high.

·
straightforward.

2) What is the correct code range for the subcategory of inpatient Critical Care Services for a pediatric patient?

Responses

· 99466–99467

· 99471–99476

· 99468–99469

·
99281–99288

3) The physician treated a new patient in the office and the following was documented: This 35-year-old single female has just recently moved to area. S: Patient needs refill on medication for hypertension. Patient also complains of "soreness" of her right elbow. No recent physical trauma. O: Limited range of motion, right elbow. Tenderness upon palpation. BP 140/80. A: Possible tennis elbow. Send for radiographs of elbow this week. Scripts given for atenolol for BP. P: Schedule appointment in one week to review X-ray results and check BP.

Which part of this note is used to determine medical decision making?

Responses

· Schedule appointment in one week to review X-ray results and check BP.

· Limited range of motion, right elbow

L

· Possible tennis elbow. Send for radiographs of elbow this week.

· Patient complains of "soreness" of her right elbow.

4)Which category/subcategory of evaluation and management would be reviewed to select an appropriate code documented as follows: This 35-year-old single female has just recently moved to area. S: Patient needs refill on medication for hypertension. Patient also complains of “soreness” of her right elbow. No recent physical trauma. O: Limited range of motion, right elbow. Tenderness upon palpation. BP 140/80. A: Possible tennis elbow. Send for radiographs of elbow this week. Scripts given for atenolol for BP. P: Schedule appointment in one week to review x-ray results and check BP.

Responses

· Preventive Medicine Service, New Patient

· Office or Other Outpatient Services, Established Patient

· Office or Other Outpatient Services, New Patient

·
Office Consultations

5) What are the key components of an E/M service for Emergency Department Services?

Responses

· Time

· Medical decision-making, examination, and time

· History, examination, and medical decision-making

·
Medical decision-making only

6) The provider saw a patient for a subsequent hospital visit. The patient is post-tonsillectomy XH 2 days. Patient is still unable to speak in a clear voice. Bleeding has increased in the surgical area. Patient will have to be taken back to the operating room for hemorrhage control. Which level of MDM is documented?

Responses

· Straightforward

· High

· Moderate

·
Low

Responses

· Low

· Straightforward

· High

·
Moderate

8) The following was documented on the initial visit note for a new patient at a skilled nursing facility (SNF). The patient is a 55-year-old female who suffered a stroke on December 14. The patient's daughter found her on that date, unconscious on the kitchen floor. It was not known how long the patient was there. The patient was taken to Valley Road Hospital and was admitted for treatment. Severe left-sided hemiplegia and dysphasia were present at admission to hospital. The patient also has a history of type 2 diabetes mellitus and GERD. Current orders from hospital attending are for sliding scale of insulin injections. The patient also has a feeding tube present. The left-sided hemiplegia is still present and is of a moderate nature, and the patient will require physical and speech therapy. The patient is admitted for physical and speech therapy. Her blood sugars will be closely monitored, and her tube feedings will continue. Which level of medical decision-making is documented?

Responses

· Moderate

· Straightforward

· High

·
Low

9) The following is documented on the observation note of a patient: The patient was admitted yesterday to the observation unit with the r/o diagnosis of severe back pain. The patient was in an automobile accident prior to admission to the unit. Physical exam at the time was negative for any fractures. Radiology reports were also negative for any fractures. However, due to the patient’s severe discomfort, he was admitted for observation. Examination on day 2 in the unit shows a 45-year-old man in moderate distress despite prescription analgesics. MS: Pain over the lower lumbar region, ROM is limited especially on the left side. No visible swelling but tenderness on palpation. Muscle strength and tone normal on right. Decreased on left. Gait abnormal with leaning at midsection. Plan: Reexamine radiograph reports and films. Possible MRI of lumbar spine to rule out herniation of disc. Which level of medical decision-making is documented?

Responses

· Low

· High

· Moderate

·
Straightforward

10) The following information was documented on a patient seen in the physician's office. Review of lab tests and uroflowmetry suggests benign prostatic hypertrophy. The patient's urine flow was 8 mm. PSA test was slightly elevated. Repeated PSA today. TURP was discussed with patient. Risks and benefits of procedure discussed in detail. Patient has agreed to surgery. Surgery will be scheduled for next week. Which level of medical decision-making is documented?

Responses

· Low

· Straightforward

· Moderate

·
High

**## WK1QUESTIONS5HP-216.docx**

Instructions: Select the most correct response.

Question

1) A patient presents to the emergency department after having twisted his ankle while playing football with a group of friends. The patient complains of pain in his left ankle. The physician examines the patient's ankle, notes swelling and tenderness, and obtains an X-ray to rule out any fracture. The nursing staff places the patient's ankle in a soft cast before the patient leaves. This level/complexity of MDM was

Responses

· low.

· moderate.

· high.

·
straightforward.

2) What is the correct code range for the subcategory of inpatient Critical Care Services for a pediatric patient?

Responses

· 99466–99467

· 99471–99476

· 99468–99469

·
99281–99288

3) The physician treated a new patient in the office and the following was documented: This 35-year-old single female has just recently moved to area. S: Patient needs refill on medication for hypertension. Patient also complains of "soreness" of her right elbow. No recent physical trauma. O: Limited range of motion, right elbow. Tenderness upon palpation. BP 140/80. A: Possible tennis elbow. Send for radiographs of elbow this week. Scripts given for atenolol for BP. P: Schedule appointment in one week to review X-ray results and check BP.

Which part of this note is used to determine medical decision making?

Responses

· Schedule appointment in one week to review X-ray results and check BP.

· Limited range of motion, right elbow

L

· Possible tennis elbow. Send for radiographs of elbow this week.

· Patient complains of "soreness" of her right elbow.

4)Which category/subcategory of evaluation and management would be reviewed to select an appropriate code documented as follows: This 35-year-old single female has just recently moved to area. S: Patient needs refill on medication for hypertension. Patient also complains of “soreness” of her right elbow. No recent physical trauma. O: Limited range of motion, right elbow. Tenderness upon palpation. BP 140/80. A: Possible tennis elbow. Send for radiographs of elbow this week. Scripts given for atenolol for BP. P: Schedule appointment in one week to review x-ray results and check BP.

Responses

· Preventive Medicine Service, New Patient

· Office or Other Outpatient Services, Established Patient

· Office or Other Outpatient Services, New Patient

·
Office Consultations

5) What are the key components of an E/M service for Emergency Department Services?

Responses

· Time

· Medical decision-making, examination, and time

· History, examination, and medical decision-making

·
Medical decision-making only

6) The provider saw a patient for a subsequent hospital visit. The patient is post-tonsillectomy XH 2 days. Patient is still unable to speak in a clear voice. Bleeding has increased in the surgical area. Patient will have to be taken back to the operating room for hemorrhage control. Which level of MDM is documented?

Responses

· Straightforward

· High

· Moderate

·
Low

Responses

· Low

· Straightforward

· High

·
Moderate

8) The following was documented on the initial visit note for a new patient at a skilled nursing facility (SNF). The patient is a 55-year-old female who suffered a stroke on December 14. The patient's daughter found her on that date, unconscious on the kitchen floor. It was not known how long the patient was there. The patient was taken to Valley Road Hospital and was admitted for treatment. Severe left-sided hemiplegia and dysphasia were present at admission to hospital. The patient also has a history of type 2 diabetes mellitus and GERD. Current orders from hospital attending are for sliding scale of insulin injections. The patient also has a feeding tube present. The left-sided hemiplegia is still present and is of a moderate nature, and the patient will require physical and speech therapy. The patient is admitted for physical and speech therapy. Her blood sugars will be closely monitored, and her tube feedings will continue. Which level of medical decision-making is documented?

Responses

· Moderate

· Straightforward

· High

·
Low

9) The following is documented on the observation note of a patient: The patient was admitted yesterday to the observation unit with the r/o diagnosis of severe back pain. The patient was in an automobile accident prior to admission to the unit. Physical exam at the time was negative for any fractures. Radiology reports were also negative for any fractures. However, due to the patient’s severe discomfort, he was admitted for observation. Examination on day 2 in the unit shows a 45-year-old man in moderate distress despite prescription analgesics. MS: Pain over the lower lumbar region, ROM is limited especially on the left side. No visible swelling but tenderness on palpation. Muscle strength and tone normal on right. Decreased on left. Gait abnormal with leaning at midsection. Plan: Reexamine radiograph reports and films. Possible MRI of lumbar spine to rule out herniation of disc. Which level of medical decision-making is documented?

Responses

· Low

· High

· Moderate

·
Straightforward

10) The following information was documented on a patient seen in the physician's office. Review of lab tests and uroflowmetry suggests benign prostatic hypertrophy. The patient's urine flow was 8 mm. PSA test was slightly elevated. Repeated PSA today. TURP was discussed with patient. Risks and benefits of procedure discussed in detail. Patient has agreed to surgery. Surgery will be scheduled for next week. Which level of medical decision-making is documented?

Responses

· Low

· Straightforward

· Moderate

·
High

November 5, 2026
[Solved] Communication Styles

✓ Verified Academic Solution Available

Executive Solution Overview

Conflict Management – ## C2.docx – ## C2-temp.docx – default1.mov **## C2.docx** TASK 2 Competencies **Uses Communication Strategies to Manage Conflict** The learner uses communication strategies for managing conflict. Introduction Conflict is a normal part of life. Managing conflict using effective…

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Assignment Prompt & Instructions

Conflict Management

– ## C2.docx

– ## C2-temp.docx

– default1.mov

**## C2.docx**

TASK 2

Competencies

**Uses Communication Strategies to Manage Conflict**

The learner uses communication strategies for managing conflict.

Introduction

Conflict is a normal part of life. Managing conflict using effective communication is an important skill for solving problems, innovating, and maintaining productive relationships—particularly in a professional setting. In this task, you will critically analyze the communication in a conflict scenario and provide recommendations for communication strategies to manage and resolve the conflict. Use the RRM3 D268 Task 2 Template located in the Supporting Documents section below the rubric as a guide to complete this task.

Scenario

Two managers in a health professions setting are upset about recent staff reductions and the effect on worker roles. The characters’ discussion is shown in the "Workplace Conflict" video in the Web Links section located below the rubric. As you watch the video, imagine that you are in the room with the two characters, serving as an observer. Provide feedback for
_each_ of the two characters on how to negotiate this conflict.

Requirements

Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation.

**Grammarly Note:**
Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing.

**Microsoft Files Note:**
Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file.

_You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course._

A. Watch the "Workplace Conflict" video in the Web Links section located below the rubric. Then, analyze the interaction shown by doing the following:

1. For
_each_ character (i.e., Raymond & Jenna) you observed in the video, identify 1 or 2 interpersonal communication behaviors that escalated the conflict.

a. Describe how
_each_ of the identified behaviors in prompt A1 escalated the conflict.

_Note: The interpersonal communication behaviors could be verbal or nonverbal._

2. For
_each_ of the interpersonal communication behaviors identified in prompt A1, provide an alternative communication behavior that could have been used to de-escalate the conflict.

a. Describe how each of the identified behaviors in prompt A2 could have been used to de-escalate the conflict.

_Note: The suggested length for prompt A is 1–2 pages._

B. Recommend how
_each_ of the characters in the video (i.e., Raymond & Jenna) could have spoken or behaved differently to manage and resolve the conflict by specifically addressing each of the 5 steps of negotiation listed below:

• pre-negotiation

• opening

• exploration

• bargaining

• agreement

_Note: The suggested length for prompt B is 1–2 pages._

C. Acknowledge sources—using in-text citations and references—for content that is quoted, paraphrased, or summarized.

_Note: Sources are NOT required for this task, but if sources are used, they must be acknowledged and cited appropriately._

D. Demonstrate professional communication in the content and presentation of your submission.

_Note: See the rubric for what professional communication entails._

**File Restrictions**

File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ' ( )
File size limit: 200 MB
File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z

**## C2-temp.docx**

8/1/25

**RRM3 D268 Task 2 TEMPLATE**

**Instructions:** Complete and submit this document as your Task 2 for D268.

| | |
| — | — |
| **Instructions for Section A:**<br>First, <br>[watch the “Workplace Conflict” video](https://lrps.wgu.edu/provision/360318078). Then, analyze the video’s interaction by doing the following:<br> <br>**Tip: See Section 2 (The Art of Conflict Management and Professional Conversations) Lesson 4 for information on interpersonal communication behaviors.** |
| **A1.** For <br>_each_ character (i.e., Raymond & Jenna) you observed in the video, identify 1 or 2 interpersonal communication behaviors that escalated and made the conflict worse. <br>**See Section 2: Lessons 4.2-4.5**<br>_Note: The interpersonal communication behaviors could be verbal or nonverbal._ | Write about Raymond here. |
| | Write about Jenna here. |
| **A1A**. How did Raymond’s and Jenna’s behaviors in A1 escalate and make the conflict worse? For each behavior you identified in A1, describe <br>**_how_** those identified behaviors escalated and made the conflict worse. | Write about Raymond here. |
| | Write about Jenna here. |
| **A2.** For <br>_each_ of the interpersonal communication behaviors identified in prompt A1, provide an alternative communication behavior that could have been used to de-escalate and make the conflict better. <br>**See Section 2: Lesson 4.4-4.11.**<br>_Note: The interpersonal communication behaviors could be verbal or nonverbal._ | Write about Raymond here. |
| | Write about Jenna here. |
| **A2A**. Describe <br>**how** each of the identified behaviors in prompt A2 could have been used to de-escalate and make the conflict better. | Write about Raymond here. |
| | Write about Jenna here. |
| **Instructions for Section B:**<br>**Section B is NOT in the video.** Pretend that you are a conflict consultant who will meet privately and separately with Raymond and Jenna to give advice on how they could work through their disagreement. For each of the five steps of negotiation listed below, recommend how <br>_each_ of the characters in the video (i.e., Raymond & Jenna) could have spoken or behaved differently to manage and resolve the conflict. <br> <br>**Be sure your description for each stage is specific and gives an example of what each character could/should have done.**<br>**Tip: See Section 2 (The Art of Conflict Management and Professional Conversations), Lesson 3.4 (The Steps of Negotiation 1/2), and 3.5 (The Steps of Negotiation 2/2) and the course videos about the negotiation stages.** |
| **Pre-negotiation** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Opening** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Exploration** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Bargaining** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Agreement** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Instructions for Section C:**<br>If sources are used, acknowledge sources—using in-text citations and references—for content that is quoted, paraphrased, or summarized. <br>_Note:_ Sources are <br>**not** required for this assignment unless you are using research to support your claims. If you use research, you must cite in-text and create a reference list. You do not have to cite the course materials. Instead, you may introduce the information using phrases like “Course material states” or “Course information explains.” Do not directly quote course materials; paraphrase instead. |
| **WRITE REFERENCES HERE, IF APPLICABLE.** |

**Don’t forget to proofread your work with Grammarly. Professional communication is graded.**

**default1.mov**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/default1-mov)

**default1.mov**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/default1-mov)

**## C2.docx**

TASK 2

Competencies

**Uses Communication Strategies to Manage Conflict**

The learner uses communication strategies for managing conflict.

Introduction

Conflict is a normal part of life. Managing conflict using effective communication is an important skill for solving problems, innovating, and maintaining productive relationships—particularly in a professional setting. In this task, you will critically analyze the communication in a conflict scenario and provide recommendations for communication strategies to manage and resolve the conflict. Use the RRM3 D268 Task 2 Template located in the Supporting Documents section below the rubric as a guide to complete this task.

Scenario

Two managers in a health professions setting are upset about recent staff reductions and the effect on worker roles. The characters’ discussion is shown in the "Workplace Conflict" video in the Web Links section located below the rubric. As you watch the video, imagine that you are in the room with the two characters, serving as an observer. Provide feedback for
_each_ of the two characters on how to negotiate this conflict.

Requirements

Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation.

**Grammarly Note:**
Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing.

**Microsoft Files Note:**
Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file.

_You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course._

A. Watch the "Workplace Conflict" video in the Web Links section located below the rubric. Then, analyze the interaction shown by doing the following:

1. For
_each_ character (i.e., Raymond & Jenna) you observed in the video, identify 1 or 2 interpersonal communication behaviors that escalated the conflict.

a. Describe how
_each_ of the identified behaviors in prompt A1 escalated the conflict.

_Note: The interpersonal communication behaviors could be verbal or nonverbal._

2. For
_each_ of the interpersonal communication behaviors identified in prompt A1, provide an alternative communication behavior that could have been used to de-escalate the conflict.

a. Describe how each of the identified behaviors in prompt A2 could have been used to de-escalate the conflict.

_Note: The suggested length for prompt A is 1–2 pages._

B. Recommend how
_each_ of the characters in the video (i.e., Raymond & Jenna) could have spoken or behaved differently to manage and resolve the conflict by specifically addressing each of the 5 steps of negotiation listed below:

• pre-negotiation

• opening

• exploration

• bargaining

• agreement

_Note: The suggested length for prompt B is 1–2 pages._

C. Acknowledge sources—using in-text citations and references—for content that is quoted, paraphrased, or summarized.

_Note: Sources are NOT required for this task, but if sources are used, they must be acknowledged and cited appropriately._

D. Demonstrate professional communication in the content and presentation of your submission.

_Note: See the rubric for what professional communication entails._

**File Restrictions**

File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ' ( )
File size limit: 200 MB
File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z

**## C2-temp.docx**

8/1/25

**RRM3 D268 Task 2 TEMPLATE**

**Instructions:** Complete and submit this document as your Task 2 for D268.

| | |
| — | — |
| **Instructions for Section A:**<br>First, <br>[watch the “Workplace Conflict” video](https://lrps.wgu.edu/provision/360318078). Then, analyze the video’s interaction by doing the following:<br> <br>**Tip: See Section 2 (The Art of Conflict Management and Professional Conversations) Lesson 4 for information on interpersonal communication behaviors.** |
| **A1.** For <br>_each_ character (i.e., Raymond & Jenna) you observed in the video, identify 1 or 2 interpersonal communication behaviors that escalated and made the conflict worse. <br>**See Section 2: Lessons 4.2-4.5**<br>_Note: The interpersonal communication behaviors could be verbal or nonverbal._ | Write about Raymond here. |
| | Write about Jenna here. |
| **A1A**. How did Raymond’s and Jenna’s behaviors in A1 escalate and make the conflict worse? For each behavior you identified in A1, describe <br>**_how_** those identified behaviors escalated and made the conflict worse. | Write about Raymond here. |
| | Write about Jenna here. |
| **A2.** For <br>_each_ of the interpersonal communication behaviors identified in prompt A1, provide an alternative communication behavior that could have been used to de-escalate and make the conflict better. <br>**See Section 2: Lesson 4.4-4.11.**<br>_Note: The interpersonal communication behaviors could be verbal or nonverbal._ | Write about Raymond here. |
| | Write about Jenna here. |
| **A2A**. Describe <br>**how** each of the identified behaviors in prompt A2 could have been used to de-escalate and make the conflict better. | Write about Raymond here. |
| | Write about Jenna here. |
| **Instructions for Section B:**<br>**Section B is NOT in the video.** Pretend that you are a conflict consultant who will meet privately and separately with Raymond and Jenna to give advice on how they could work through their disagreement. For each of the five steps of negotiation listed below, recommend how <br>_each_ of the characters in the video (i.e., Raymond & Jenna) could have spoken or behaved differently to manage and resolve the conflict. <br> <br>**Be sure your description for each stage is specific and gives an example of what each character could/should have done.**<br>**Tip: See Section 2 (The Art of Conflict Management and Professional Conversations), Lesson 3.4 (The Steps of Negotiation 1/2), and 3.5 (The Steps of Negotiation 2/2) and the course videos about the negotiation stages.** |
| **Pre-negotiation** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Opening** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Exploration** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Bargaining** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Agreement** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Instructions for Section C:**<br>If sources are used, acknowledge sources—using in-text citations and references—for content that is quoted, paraphrased, or summarized. <br>_Note:_ Sources are <br>**not** required for this assignment unless you are using research to support your claims. If you use research, you must cite in-text and create a reference list. You do not have to cite the course materials. Instead, you may introduce the information using phrases like “Course material states” or “Course information explains.” Do not directly quote course materials; paraphrase instead. |
| **WRITE REFERENCES HERE, IF APPLICABLE.** |

**Don’t forget to proofread your work with Grammarly. Professional communication is graded.**

**default1.mov**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/default1-mov)

**## C2.docx**

TASK 2

Competencies

**Uses Communication Strategies to Manage Conflict**

The learner uses communication strategies for managing conflict.

Introduction

Conflict is a normal part of life. Managing conflict using effective communication is an important skill for solving problems, innovating, and maintaining productive relationships—particularly in a professional setting. In this task, you will critically analyze the communication in a conflict scenario and provide recommendations for communication strategies to manage and resolve the conflict. Use the RRM3 D268 Task 2 Template located in the Supporting Documents section below the rubric as a guide to complete this task.

Scenario

Two managers in a health professions setting are upset about recent staff reductions and the effect on worker roles. The characters’ discussion is shown in the "Workplace Conflict" video in the Web Links section located below the rubric. As you watch the video, imagine that you are in the room with the two characters, serving as an observer. Provide feedback for
_each_ of the two characters on how to negotiate this conflict.

Requirements

Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation.

**Grammarly Note:**
Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing.

**Microsoft Files Note:**
Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file.

_You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course._

A. Watch the "Workplace Conflict" video in the Web Links section located below the rubric. Then, analyze the interaction shown by doing the following:

1. For
_each_ character (i.e., Raymond & Jenna) you observed in the video, identify 1 or 2 interpersonal communication behaviors that escalated the conflict.

a. Describe how
_each_ of the identified behaviors in prompt A1 escalated the conflict.

_Note: The interpersonal communication behaviors could be verbal or nonverbal._

2. For
_each_ of the interpersonal communication behaviors identified in prompt A1, provide an alternative communication behavior that could have been used to de-escalate the conflict.

a. Describe how each of the identified behaviors in prompt A2 could have been used to de-escalate the conflict.

_Note: The suggested length for prompt A is 1–2 pages._

B. Recommend how
_each_ of the characters in the video (i.e., Raymond & Jenna) could have spoken or behaved differently to manage and resolve the conflict by specifically addressing each of the 5 steps of negotiation listed below:

• pre-negotiation

• opening

• exploration

• bargaining

• agreement

_Note: The suggested length for prompt B is 1–2 pages._

C. Acknowledge sources—using in-text citations and references—for content that is quoted, paraphrased, or summarized.

_Note: Sources are NOT required for this task, but if sources are used, they must be acknowledged and cited appropriately._

D. Demonstrate professional communication in the content and presentation of your submission.

_Note: See the rubric for what professional communication entails._

**File Restrictions**

File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ' ( )
File size limit: 200 MB
File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z

**## C2-temp.docx**

8/1/25

**RRM3 D268 Task 2 TEMPLATE**

**Instructions:** Complete and submit this document as your Task 2 for D268.

| | |
| — | — |
| **Instructions for Section A:**<br>First, <br>[watch the “Workplace Conflict” video](https://lrps.wgu.edu/provision/360318078). Then, analyze the video’s interaction by doing the following:<br> <br>**Tip: See Section 2 (The Art of Conflict Management and Professional Conversations) Lesson 4 for information on interpersonal communication behaviors.** |
| **A1.** For <br>_each_ character (i.e., Raymond & Jenna) you observed in the video, identify 1 or 2 interpersonal communication behaviors that escalated and made the conflict worse. <br>**See Section 2: Lessons 4.2-4.5**<br>_Note: The interpersonal communication behaviors could be verbal or nonverbal._ | Write about Raymond here. |
| | Write about Jenna here. |
| **A1A**. How did Raymond’s and Jenna’s behaviors in A1 escalate and make the conflict worse? For each behavior you identified in A1, describe <br>**_how_** those identified behaviors escalated and made the conflict worse. | Write about Raymond here. |
| | Write about Jenna here. |
| **A2.** For <br>_each_ of the interpersonal communication behaviors identified in prompt A1, provide an alternative communication behavior that could have been used to de-escalate and make the conflict better. <br>**See Section 2: Lesson 4.4-4.11.**<br>_Note: The interpersonal communication behaviors could be verbal or nonverbal._ | Write about Raymond here. |
| | Write about Jenna here. |
| **A2A**. Describe <br>**how** each of the identified behaviors in prompt A2 could have been used to de-escalate and make the conflict better. | Write about Raymond here. |
| | Write about Jenna here. |
| **Instructions for Section B:**<br>**Section B is NOT in the video.** Pretend that you are a conflict consultant who will meet privately and separately with Raymond and Jenna to give advice on how they could work through their disagreement. For each of the five steps of negotiation listed below, recommend how <br>_each_ of the characters in the video (i.e., Raymond & Jenna) could have spoken or behaved differently to manage and resolve the conflict. <br> <br>**Be sure your description for each stage is specific and gives an example of what each character could/should have done.**<br>**Tip: See Section 2 (The Art of Conflict Management and Professional Conversations), Lesson 3.4 (The Steps of Negotiation 1/2), and 3.5 (The Steps of Negotiation 2/2) and the course videos about the negotiation stages.** |
| **Pre-negotiation** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Opening** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Exploration** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Bargaining** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Agreement** | Write here what Raymond should have done. |
| | Write here what Jenna should have done. |
| **Instructions for Section C:**<br>If sources are used, acknowledge sources—using in-text citations and references—for content that is quoted, paraphrased, or summarized. <br>_Note:_ Sources are <br>**not** required for this assignment unless you are using research to support your claims. If you use research, you must cite in-text and create a reference list. You do not have to cite the course materials. Instead, you may introduce the information using phrases like “Course material states” or “Course information explains.” Do not directly quote course materials; paraphrase instead. |
| **WRITE REFERENCES HERE, IF APPLICABLE.** |

**Don’t forget to proofread your work with Grammarly. Professional communication is graded.**

**default1.mov**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/default1-mov)

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November 5, 2026