Preapproach is the first step in the selling process. True False The sales process is a sequential series of actions by the salesperson that leads toward the customer taking a desired action and ends with a follow-up to ensure purchase satisfaction. True False A guideline provided in the text states that good salesmanship involves 40 percent presentation, 20 percent preparation, and 40 percent follow-up. True False Success in selling requires a significant amount of preparation. True False Networking is the second step in the selling process after preapproach planning. True False A salesperson must always search for new prospects to increase sales and replace previous customers. True False A prospect is a qualified business that has the potential to buy a salesperson’s product. True False
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