Tag: Valuation & Market Analysis

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    5-10 slides fast turn around!

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  • [Solved] outline

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  • [Solved] Communication Styles

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management) Communication styles refer to the diverse ways in which people express themselves and interact with others. These styles play a crucial role in shaping how information is conveyed, received, and understood. Un…

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management)

    Communication styles refer to the diverse ways in which people express themselves and interact with others. These styles play a crucial role in shaping how information is conveyed, received, and understood. Understanding communication styles helps foster positive relationships and enhance organizational processes. Adaptability and awareness of context are key to effective communication in various business situations.

    Communication styles reflect how we relay information within the message. When considering communication styles, think about the tone and content of the message and how it will be perceived by the receiver. Some styles may reflect a warm and hospitable feeling, while others are more clinical. Do not confuse styles with channels, which are how a message is delivered (verbal, written, email, etc.). Communication styles are classified using many different names and methods, and you will need to research three styles you wish to discuss in your paper.

    An infographic (information graphic) is a graphic format used to present information in a way that is both appealing and easily understandable at a glance. Infographics are a fantastic way to convey information through visual cues that can enhance your target audience's reception of the information.

    ·  Discuss business scenarios in which each of the three communication styles would be appropriate to use.

    ·  Select your preferred communication style and create an infographic that explains the style.

    – a year ago

  • [Solved] WK2 HWQ

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    [>Accounting homework help](https://www.sweetstudy.com/fields/business-finance-accounting) SEE ATTACHED – a year ago **files (1)** – ## WK1HWQUESTIONS.docx **## WK1HWQUESTIONS.docx** **PLEASE Read and answer the discussion using** Prepare journal entries to record the above transactions. Select the …

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    SEE ATTACHED

    – a year ago

    **files (1)**

    – ## WK1HWQUESTIONS.docx

    **## WK1HWQUESTIONS.docx**

    **PLEASE Read and answer the discussion using**

    Prepare journal entries to record the above transactions. Select the appropriate account titles from the following chart of accounts.

    · Cash

    · Land

    · Accounts Receivable

    · Office Building

    · Office Supplies

    · Notes Payable

    · Office Furnishings

    · Accounts Payable

    · Computer Systems

    · Capital Stock

    Note: If no entry is required for a transaction/event, select "No journal entry required" in the first account field. Round your final answers to the nearest dollar amounts.

    **## WK1HWQUESTIONS.docx**

    **PLEASE Read and answer the discussion using**

    Prepare journal entries to record the above transactions. Select the appropriate account titles from the following chart of accounts.

    · Cash

    · Land

    · Accounts Receivable

    · Office Building

    · Office Supplies

    · Notes Payable

    · Office Furnishings

    · Accounts Payable

    · Computer Systems

    · Capital Stock

    Note: If no entry is required for a transaction/event, select "No journal entry required" in the first account field. Round your final answers to the nearest dollar amounts.

  • [Solved] Managing

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    [>Accounting homework help](https://www.sweetstudy.com/fields/business-finance-accounting) fact sheet – a year ago

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    [>Accounting homework help](https://www.sweetstudy.com/fields/business-finance-accounting)

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  • [Solved] End Week- Project Risk

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management) . Provide an example of the upside of risk and explain the concept. 2. Explain how Enterprise Risk Management varies from traditional risk management? 3. What are five examples of internal and external drive…

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management)

    . Provide an example of the upside of risk and explain the concept.

    2. Explain how Enterprise Risk Management varies from traditional risk management?

    3. What are five examples of internal and external drivers of an organization’s risk culture?

    4. Provide an example company, give a description of the organization and its work area. Define what a SWOT is.  Perform a SWOT for your example company and rationalize each of the company characteristics you choose.

    5. Explain what a KPI is.  How might we use KPI's in doing a risk analysis for an organization.  Choose five KPI's for the Amazon organization and explain why you have made your choices.

    6. Explain the Delphi Techniques.  How might it be used in coming to consensus on risk identification related to an IT driven project?

    7.  A popular hotel has continued to lose business in its room service food sales over the last five years.  Using the Six Sigma DMAIC process explain what you would do in each step of the process to improve the sales – provide relevant, practical details. What statistics would you apply and why?

    8.  Explain the Plan, Do, Check, Act concept – provide a practical example.  How might it be applied in improving project quality?

    9. Explain the concept of Continuous Improvement – provide an example. How might it be combined with a Lean approach.

    10. Explain the primary inputs and outputs in the Project Management Institute Quality Knowledge Area.8.  Explain the Plan, Do, Check, Act concept – provide a practical example.  How might it be applied in improving project quality?

    11. Explain the concept of Continuous Improvement – provide an example. How might it be combined with a Lean approach.

    12. Explain the primary inputs and outputs in the Project Management Institute Quality Knowledge Area.

    **Requirements:**

    Your response will be considered complete, if it addresses each of the components outlined above.

    – Use of proper APA formatting and citations – If supporting evidence from outside resources is used those must be properly cited. A minimum of 7 sources (excluding the course textbook) from scholarly articles or business periodicals is required.
    – Include your best critical thinking and analysis to arrive at your justification.

    Text

    **Title: Managing Project Risks**

    ISBN: 9781119489733

    Authors: Peter J. Edwards, Paulo Vaz Serra, Michael Edwards

    Publisher: John Wiley & Sons

    Publication Date: 2019-08-13

    – a year ago

  • [Solved] MKT_VIII

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management) – a year ago **files (2)** – ## AdvancedMarketingMKT5301UnitVIIIJournal.docx – ## UnitVIIIStudyGuide.pdf **## AdvancedMarketingMKT5301UnitVIIIJournal.docx** 2 Advanced Marketing MKT 5301 **Unit VIII Journal** …

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    – a year ago

    **files (2)**

    – ## AdvancedMarketingMKT5301UnitVIIIJournal.docx

    – ## UnitVIIIStudyGuide.pdf

    **## AdvancedMarketingMKT5301UnitVIIIJournal.docx**

    2

    Advanced Marketing MKT 5301

    **Unit VIII Journal**

    This journal measures your mastery of ULOs 1.2, 4.4, 5.1, and 7.2.

    Imagine you are in charge of marketing a bubble gum that gives sequential flavors of a 4-course meal but runs the risk of turning the consumer into a giant blueberry. Address each of the following points in relation to this product:

    · Explain potential ethical issues that could be involved in marketing this product to consumers.

    · Summarize product strategies that could be used by the organization.

    · Summarize pricing strategies that could be used by the organization.

    · Summarize traditional and digital marketing promotional methods that could be used by the organization.

    Be sure to begin with an introduction and end with a conclusion.

    Your response must be at least two pages in length, not counting the reference page. If sources are used, follow APA Style when creating citations and references for this assignment.

    **## UnitVIIIStudyGuide.pdf**

    MKT 5301, Advanced Marketing 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Explore the ethical management of marketing implementation.
    1.2 Explain the ethical practices followed by an organization.

    4. Compare the development of innovative new products on competitive product strategies.

    4.4 Summarize product strategies used by an organization.

    5. Examine pricing strategies for effective marketing scenarios.
    5.1 Summarize pricing strategies used by an organization.

    7. Explain the key aspects in managing marketing promotions through traditional and digital

    methods.
    7.2 Summarize traditional and digital marketing promotional methods used by a company.

    Required Unit Resources

    Chapter 11: Managing Pricing and Sales Promotions

    Unit Lesson

    Price is defined as the amount of money that is exchanged for something of value, which is defined by the
    customer. This value proposition directly aligns with the amount of money that a consumer is willing to pay for
    the prescribed product and/or service. Prices are adjusted based upon discounts, which could include
    seasonal discounts, quantity discounts, cash discounts, or sales discounts. Another factor that could change
    the price are allowances, which include trade-ins and damaged goods allowances. Prices can be set based
    on a one-price policy, which suggests that prices are the same for everyone. These tend to be low-cost,
    frequently purchased, and convenience goods. Alternatively, prices can be set based on a flexible price
    policy, which allows for prices to be set differently for different customers. These prices tend to be set by
    salespeople who are working directly with the customer. A good salesperson understands his or her customer
    enough to know how high of a price the customer will bear and will adjust the price accordingly to secure the
    business. This model is used at car dealerships within the business-to-consumer (B2C) model as well as in
    most purchasing situations in the business-to-business (B2B) sector.

    UNIT VIII STUDY GUIDE
    Pricing Strategies

    MKT 5301, Advanced Marketing 2

    UNIT x STUDY GUIDE
    Title

    The Unit VIII Pricing Policies Presentation reviews
    the terminology and purpose behind each type of
    pricing policy. A transcript and alternate format for
    the presentation are below.

    • Alternate format for Unit VIII Pricing Policies
    Presentation

    In looking at each of these pricing objectives, it is easy to understand that the cost-driven objectives place a
    greater value on achieving certain financial goals with less consideration for the consumer’s needs and value
    proposition. These strategies are considered very favorable to stockholders as they realize a greater return.
    Conversely, the status quo, competition and demand orientation, justify the pricing level based on customer
    needs but fail to provide the stockholders any assurance of reaching the financial goals.

    Value in use is another consumer pricing consideration. What this involves is consideration of how much the
    customer will save over the duration of a period of time if he or she purchases the item. An example of this
    might be a cell phone service company claiming savings over a period of months if the customer switches to
    them. Another might be a solar panel company attempting to justify the high cost of the panels with a cost
    analysis of the consumer’s monthly energy savings. This leads up to the point at which the consumer will
    cover the costs of their investment with the solar panels. Theoretically, from that point on, the consumer is
    enjoying a monthly energy savings.

    A concept used quite heavily in the business-to-business (B2B) world is that of bid pricing. This pricing model
    suggests that a company will bid on a project with the projected pricing to complete the project. The idea is to
    be awarded the project thereby bringing additional business to the company. Initially, one might think that the
    lowest bid will be the winner. While this may be the case in the majority of situations, it is not the only
    determinant in securing the bid. Reputation of the company, delivery terms, quality of product or service,
    financial terms, and a host of other criteria are included in the bidding process. When negotiating a bid,
    consideration must be given to all criteria that would be considered of value to the potential customer.

    Marketing is everywhere! Now that you have traveled through this marketing management course, do you
    believe this statement to be true? While we are sometimes annoyed about marketing and advertising, think of
    a world with absolutely no marketing (traditional or digital). How would you find out about products or
    services? How would you learn about new products or service offerings? How would you be educated about
    new prices or new locations to purchase products? How would you be exposed to customer reviews? What
    about essential information that is currently included on company websites? Without marketing, consumers
    would rely 100% on the opinion of others. While this may be appropriate in some cases, it might not be a
    favorable situation in all cases. Within the scope of this course, understanding that marketing consists of both
    digital and traditional marketing is important. While digital marketing has taken a solid place in the
    effectiveness of marketing, remember that traditional marketing methods still has significant value to all target
    markets.

    Thinking of marketing as a necessity for society, marketers need to manage the marketing organization
    toward overall sustainability. Kotler et al. (2022) suggest that marketers must plan, implement, and control the
    marketing activities to maintain the overall brand. Planning in the largest sense suggests that actions are not
    spontaneous but, instead, are calculated and predetermined with a vision on the objectives of the
    organization. This sets an overall direction of the marketing efforts, allowing for specific tactics to be
    determined. Implementation applies all the plans and strategies toward actual execution, and control brings in
    some level of measurement in order to determine the overall effectiveness.

    (Altmann, 2016)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1](https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1)

    MKT 5301, Advanced Marketing 3

    UNIT x STUDY GUIDE
    Title

    To state that marketing has changed over the course of the last 15 years is an understatement of significant
    magnitude. Technology created efficiencies in all aspects of marketing; the internet has become a primary
    form of communication, and information can be obtained in record time. Kotler et al. (2022) discuss other
    shifts in marketing, including how outsourcing and supplier partnerships create additional marketing
    opportunities. Another significant change is the overall organization of the marketing departments. Additional
    focus has been placed on the product or brand management organization, which supports the traditional
    functional organizational setup. These brand managers become champions of the product or service by
    taking on the overall responsibility of the assigned product. This includes both short-term and long-term
    strategy development as well as the fiduciary components of the annual marketing plan and sales forecasts.
    Product or brand managers basically eat, drink, and breathe their assigned product category and work with all
    functional areas within the organization to ensure that their product is represented, funded, and taken care of
    in order to meet the continuously changing needs of the customer. The use of digital marketing has provided
    for a more succinct delivery of product or service information to a precise target market.

    While socially responsible marketing practices have been in existence for years, the importance of corporate
    social responsibility (CSR) has never been greater. In definition, CSR is the behavior on the part of the
    company that reflects ethical and socially responsible behavior. It is thought that this type of behavior not only
    benefits the employees, customers, community, and environment but also the stakeholders (Kotler et al.,
    2022). The idea behind this is that, if given the chance, customers will buy more often from companies that
    demonstrate good CSR practices. Companies are coming up with innovative programs such as Toms’ One
    for One program where Toms pledges to provide a pair of shoes to children in need for every shoe purchased
    (Toms, n.d.). This business model has been trending as other companies incentivize and motivate customers
    to buy their products over their competitors’ products while also providing a program of social good.

    Moving away from the CSR programs, at the opposite end of the spectrum is controversial marketing and
    advertising practices. These practices include discussions around whether advertising directly to children is
    ethical. Should we allow companies motivated toward the desires of stockholders to potentially influence
    these young minds into purchasing their products or services? But, then, why should these companies be
    unfairly targeted with additional restrictions? Another area of controversy is the advertising of tobacco or legal
    marijuana. Since tobacco and legal marijuana represent unhealthy ventures that could lead to addictions,
    should advertisers be allowed to advertise these products? One has to remember that these are legal
    products. Should consumers not be given the opportunity to make their own choices? The use of sex in
    advertising is yet another area of controversy. At what point does this become distasteful, and how do we
    protect young children from viewing and interpreting these advertisements? The advertising of unhealthy food
    products brings another controversial topic to the forefront. With obesity rising at alarming rates, should we
    allow advertisers of these products to continue to advertise?

    Finally, the use of shock or scare advertising to influence consumers’ actions comes into question. At what
    point is it unethical or unhealthy for individuals to be shocked into acting in a certain way? An example of this
    might be the People for Ethical Treatment of Animals (PETA) attempting to advocate for a reduction in animal
    cruelty with the use of visuals showing abused animals. The video CDC: Tips From Former Smokers – Terrie:
    "Terrie, What Are You Doing?" demonstrates one of the anti-smoking campaigns focused on convincing
    people to stop smoking (transcript for CDC: Tips From Former Smokers – Terrie: "Terrie, What Are You
    Doing?" video). these types of commercials be restricted, or is this type of technique necessary to curb the
    abuse of tobacco? While one side of the controversy suggests that there should be legislation prohibiting
    these advertising attempts, the other side suggests that all companies have the freedom of speech and the
    right to present the benefits of their products/services to consumers. Who has the ultimate responsibility
    here? Is it the company, government, legislative bodies, or consumers (parents) themselves?

    Social responsibility in advertising is becoming more relevant in today’s world. We, as consumers, prefer to
    buy from companies that represent socially responsible behavior. To be considered as socially responsible,
    the advertising must be truthful. The presentation of factual information that is not deceptive is crucial. The
    second requirement is that the advertisement should not promote anything that is damaging to society.
    Obviously, both of these requirements can be misconstrued and is up to interpretation in many situations. The
    ultimate goal is for companies to ensure their actions have a positive impact on all of the company’s
    stakeholders, which include employees, the community, consumers, and shareholders. Marketers then
    communicate these actions to the public through social marketing campaigns.

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    MKT 5301, Advanced Marketing 4

    UNIT x STUDY GUIDE
    Title

    Understanding ethical behavior in the marketing area is complicated as many facets are not necessarily
    black-and-white in nature.

    A related topic is CSR, which involves companies that implement initiatives that benefit society as a whole.
    This concept reaches beyond just the marketing area to the entire company. These efforts can involve simple
    donations of funds or manpower to implementing green operations within the company. This concept is self-
    regulated and viewed positively by consumers, employees, stockholders, and all stakeholders. Consumers
    again prefer to work with companies that are promoting a healthier world, and employees are more engaged
    and supportive of the company they work for if they are employing these CSR practices. An additional perk of
    these programs is the building of teamwork, collaboration, and morale among employees. One such example
    of this is when a company shuts down operations for a day to employ the entire staff to build playgrounds for
    a neighboring community that is struggling or to visit a local food pantry and pack food for the hungry. The
    feeling of working together as a team on these socially good programs translates to a better working
    atmosphere when employees return to work the next day.

    As marketers compile their marketing plans and strategies as well as their marketing budgets, control or
    measurement needs to be conducted in order to ensure that the firm’s marketing dollars are most efficiently
    being used. Four types of control include the annual plan control, profitability control, efficiency control, and
    the strategic control. The annual plan review determines whether the overall planned results are being
    achieved, whereas the profitability control looks at whether the company is achieving a profit. The efficiency
    control evaluates the specifics of the marketing dollars spent, indicating whether these dollars were actually
    spent in the best way. Finally, the strategic control reviews whether the products, target markets, and
    channels used are actually the most efficient.

    Marketing managers use a variety of different measurement devices within each of these overarching
    categories. Comparative and longitudinal analysis provides marketers and the executive team with a solid
    basis of measurement and control. This might be conducted through the marketing audit, which provides a
    holistic look at all aspects associated with the marketing strategy for the company. Electronic measurement
    methods are also used, including an analysis of a variety of digital communication methods such as SEO,
    PPC, email marketing, and social media to name a few. At the end of the day, these measurement processes
    provide marketers with important information allowing for strategic changes in order to adapt to the changing
    needs of consumers and, specifically, the target market. Accountability is the key component in this holistic
    approach to measurement and control.

    References

    Altmann, G. (2016). Arrows, growth hacking, marketing, strategy, startup [Illustration]. Pixabay.

    https://pixabay.com/illustrations/arrows-growth-hacking-marketing-1229845/

    Centers for Disease Control and Prevention (Producer). (2013, March 13). CDC: Tips from former smokers –

    Terrie H.: “Terrie, what are you doing? [Video]. YouTube.
    https://www.youtube.com/watch?app=desktop&v=dQIbIpjWEmc

    Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing management (16th ed.). Pearson.

    https://bookshelf.vitalsource.com/#/books/9780135887035

    Toms. (n.d.). We’re in business to improve lives. https://www.toms.com/one-for-one-en/

    – Course Learning Outcomes for Unit VIII
    – Required Unit Resources
    – Unit Lesson
    – References

    **## UnitVIIIStudyGuide.pdf**

    MKT 5301, Advanced Marketing 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Explore the ethical management of marketing implementation.
    1.2 Explain the ethical practices followed by an organization.

    4. Compare the development of innovative new products on competitive product strategies.

    4.4 Summarize product strategies used by an organization.

    5. Examine pricing strategies for effective marketing scenarios.
    5.1 Summarize pricing strategies used by an organization.

    7. Explain the key aspects in managing marketing promotions through traditional and digital

    methods.
    7.2 Summarize traditional and digital marketing promotional methods used by a company.

    Required Unit Resources

    Chapter 11: Managing Pricing and Sales Promotions

    Unit Lesson

    Price is defined as the amount of money that is exchanged for something of value, which is defined by the
    customer. This value proposition directly aligns with the amount of money that a consumer is willing to pay for
    the prescribed product and/or service. Prices are adjusted based upon discounts, which could include
    seasonal discounts, quantity discounts, cash discounts, or sales discounts. Another factor that could change
    the price are allowances, which include trade-ins and damaged goods allowances. Prices can be set based
    on a one-price policy, which suggests that prices are the same for everyone. These tend to be low-cost,
    frequently purchased, and convenience goods. Alternatively, prices can be set based on a flexible price
    policy, which allows for prices to be set differently for different customers. These prices tend to be set by
    salespeople who are working directly with the customer. A good salesperson understands his or her customer
    enough to know how high of a price the customer will bear and will adjust the price accordingly to secure the
    business. This model is used at car dealerships within the business-to-consumer (B2C) model as well as in
    most purchasing situations in the business-to-business (B2B) sector.

    UNIT VIII STUDY GUIDE
    Pricing Strategies

    MKT 5301, Advanced Marketing 2

    UNIT x STUDY GUIDE
    Title

    The Unit VIII Pricing Policies Presentation reviews
    the terminology and purpose behind each type of
    pricing policy. A transcript and alternate format for
    the presentation are below.

    • Alternate format for Unit VIII Pricing Policies
    Presentation

    In looking at each of these pricing objectives, it is easy to understand that the cost-driven objectives place a
    greater value on achieving certain financial goals with less consideration for the consumer’s needs and value
    proposition. These strategies are considered very favorable to stockholders as they realize a greater return.
    Conversely, the status quo, competition and demand orientation, justify the pricing level based on customer
    needs but fail to provide the stockholders any assurance of reaching the financial goals.

    Value in use is another consumer pricing consideration. What this involves is consideration of how much the
    customer will save over the duration of a period of time if he or she purchases the item. An example of this
    might be a cell phone service company claiming savings over a period of months if the customer switches to
    them. Another might be a solar panel company attempting to justify the high cost of the panels with a cost
    analysis of the consumer’s monthly energy savings. This leads up to the point at which the consumer will
    cover the costs of their investment with the solar panels. Theoretically, from that point on, the consumer is
    enjoying a monthly energy savings.

    A concept used quite heavily in the business-to-business (B2B) world is that of bid pricing. This pricing model
    suggests that a company will bid on a project with the projected pricing to complete the project. The idea is to
    be awarded the project thereby bringing additional business to the company. Initially, one might think that the
    lowest bid will be the winner. While this may be the case in the majority of situations, it is not the only
    determinant in securing the bid. Reputation of the company, delivery terms, quality of product or service,
    financial terms, and a host of other criteria are included in the bidding process. When negotiating a bid,
    consideration must be given to all criteria that would be considered of value to the potential customer.

    Marketing is everywhere! Now that you have traveled through this marketing management course, do you
    believe this statement to be true? While we are sometimes annoyed about marketing and advertising, think of
    a world with absolutely no marketing (traditional or digital). How would you find out about products or
    services? How would you learn about new products or service offerings? How would you be educated about
    new prices or new locations to purchase products? How would you be exposed to customer reviews? What
    about essential information that is currently included on company websites? Without marketing, consumers
    would rely 100% on the opinion of others. While this may be appropriate in some cases, it might not be a
    favorable situation in all cases. Within the scope of this course, understanding that marketing consists of both
    digital and traditional marketing is important. While digital marketing has taken a solid place in the
    effectiveness of marketing, remember that traditional marketing methods still has significant value to all target
    markets.

    Thinking of marketing as a necessity for society, marketers need to manage the marketing organization
    toward overall sustainability. Kotler et al. (2022) suggest that marketers must plan, implement, and control the
    marketing activities to maintain the overall brand. Planning in the largest sense suggests that actions are not
    spontaneous but, instead, are calculated and predetermined with a vision on the objectives of the
    organization. This sets an overall direction of the marketing efforts, allowing for specific tactics to be
    determined. Implementation applies all the plans and strategies toward actual execution, and control brings in
    some level of measurement in order to determine the overall effectiveness.

    (Altmann, 2016)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1](https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1)

    MKT 5301, Advanced Marketing 3

    UNIT x STUDY GUIDE
    Title

    To state that marketing has changed over the course of the last 15 years is an understatement of significant
    magnitude. Technology created efficiencies in all aspects of marketing; the internet has become a primary
    form of communication, and information can be obtained in record time. Kotler et al. (2022) discuss other
    shifts in marketing, including how outsourcing and supplier partnerships create additional marketing
    opportunities. Another significant change is the overall organization of the marketing departments. Additional
    focus has been placed on the product or brand management organization, which supports the traditional
    functional organizational setup. These brand managers become champions of the product or service by
    taking on the overall responsibility of the assigned product. This includes both short-term and long-term
    strategy development as well as the fiduciary components of the annual marketing plan and sales forecasts.
    Product or brand managers basically eat, drink, and breathe their assigned product category and work with all
    functional areas within the organization to ensure that their product is represented, funded, and taken care of
    in order to meet the continuously changing needs of the customer. The use of digital marketing has provided
    for a more succinct delivery of product or service information to a precise target market.

    While socially responsible marketing practices have been in existence for years, the importance of corporate
    social responsibility (CSR) has never been greater. In definition, CSR is the behavior on the part of the
    company that reflects ethical and socially responsible behavior. It is thought that this type of behavior not only
    benefits the employees, customers, community, and environment but also the stakeholders (Kotler et al.,
    2022). The idea behind this is that, if given the chance, customers will buy more often from companies that
    demonstrate good CSR practices. Companies are coming up with innovative programs such as Toms’ One
    for One program where Toms pledges to provide a pair of shoes to children in need for every shoe purchased
    (Toms, n.d.). This business model has been trending as other companies incentivize and motivate customers
    to buy their products over their competitors’ products while also providing a program of social good.

    Moving away from the CSR programs, at the opposite end of the spectrum is controversial marketing and
    advertising practices. These practices include discussions around whether advertising directly to children is
    ethical. Should we allow companies motivated toward the desires of stockholders to potentially influence
    these young minds into purchasing their products or services? But, then, why should these companies be
    unfairly targeted with additional restrictions? Another area of controversy is the advertising of tobacco or legal
    marijuana. Since tobacco and legal marijuana represent unhealthy ventures that could lead to addictions,
    should advertisers be allowed to advertise these products? One has to remember that these are legal
    products. Should consumers not be given the opportunity to make their own choices? The use of sex in
    advertising is yet another area of controversy. At what point does this become distasteful, and how do we
    protect young children from viewing and interpreting these advertisements? The advertising of unhealthy food
    products brings another controversial topic to the forefront. With obesity rising at alarming rates, should we
    allow advertisers of these products to continue to advertise?

    Finally, the use of shock or scare advertising to influence consumers’ actions comes into question. At what
    point is it unethical or unhealthy for individuals to be shocked into acting in a certain way? An example of this
    might be the People for Ethical Treatment of Animals (PETA) attempting to advocate for a reduction in animal
    cruelty with the use of visuals showing abused animals. The video CDC: Tips From Former Smokers – Terrie:
    "Terrie, What Are You Doing?" demonstrates one of the anti-smoking campaigns focused on convincing
    people to stop smoking (transcript for CDC: Tips From Former Smokers – Terrie: "Terrie, What Are You
    Doing?" video). these types of commercials be restricted, or is this type of technique necessary to curb the
    abuse of tobacco? While one side of the controversy suggests that there should be legislation prohibiting
    these advertising attempts, the other side suggests that all companies have the freedom of speech and the
    right to present the benefits of their products/services to consumers. Who has the ultimate responsibility
    here? Is it the company, government, legislative bodies, or consumers (parents) themselves?

    Social responsibility in advertising is becoming more relevant in today’s world. We, as consumers, prefer to
    buy from companies that represent socially responsible behavior. To be considered as socially responsible,
    the advertising must be truthful. The presentation of factual information that is not deceptive is crucial. The
    second requirement is that the advertisement should not promote anything that is damaging to society.
    Obviously, both of these requirements can be misconstrued and is up to interpretation in many situations. The
    ultimate goal is for companies to ensure their actions have a positive impact on all of the company’s
    stakeholders, which include employees, the community, consumers, and shareholders. Marketers then
    communicate these actions to the public through social marketing campaigns.

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    MKT 5301, Advanced Marketing 4

    UNIT x STUDY GUIDE
    Title

    Understanding ethical behavior in the marketing area is complicated as many facets are not necessarily
    black-and-white in nature.

    A related topic is CSR, which involves companies that implement initiatives that benefit society as a whole.
    This concept reaches beyond just the marketing area to the entire company. These efforts can involve simple
    donations of funds or manpower to implementing green operations within the company. This concept is self-
    regulated and viewed positively by consumers, employees, stockholders, and all stakeholders. Consumers
    again prefer to work with companies that are promoting a healthier world, and employees are more engaged
    and supportive of the company they work for if they are employing these CSR practices. An additional perk of
    these programs is the building of teamwork, collaboration, and morale among employees. One such example
    of this is when a company shuts down operations for a day to employ the entire staff to build playgrounds for
    a neighboring community that is struggling or to visit a local food pantry and pack food for the hungry. The
    feeling of working together as a team on these socially good programs translates to a better working
    atmosphere when employees return to work the next day.

    As marketers compile their marketing plans and strategies as well as their marketing budgets, control or
    measurement needs to be conducted in order to ensure that the firm’s marketing dollars are most efficiently
    being used. Four types of control include the annual plan control, profitability control, efficiency control, and
    the strategic control. The annual plan review determines whether the overall planned results are being
    achieved, whereas the profitability control looks at whether the company is achieving a profit. The efficiency
    control evaluates the specifics of the marketing dollars spent, indicating whether these dollars were actually
    spent in the best way. Finally, the strategic control reviews whether the products, target markets, and
    channels used are actually the most efficient.

    Marketing managers use a variety of different measurement devices within each of these overarching
    categories. Comparative and longitudinal analysis provides marketers and the executive team with a solid
    basis of measurement and control. This might be conducted through the marketing audit, which provides a
    holistic look at all aspects associated with the marketing strategy for the company. Electronic measurement
    methods are also used, including an analysis of a variety of digital communication methods such as SEO,
    PPC, email marketing, and social media to name a few. At the end of the day, these measurement processes
    provide marketers with important information allowing for strategic changes in order to adapt to the changing
    needs of consumers and, specifically, the target market. Accountability is the key component in this holistic
    approach to measurement and control.

    References

    Altmann, G. (2016). Arrows, growth hacking, marketing, strategy, startup [Illustration]. Pixabay.

    https://pixabay.com/illustrations/arrows-growth-hacking-marketing-1229845/

    Centers for Disease Control and Prevention (Producer). (2013, March 13). CDC: Tips from former smokers –

    Terrie H.: “Terrie, what are you doing? [Video]. YouTube.
    https://www.youtube.com/watch?app=desktop&v=dQIbIpjWEmc

    Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing management (16th ed.). Pearson.

    https://bookshelf.vitalsource.com/#/books/9780135887035

    Toms. (n.d.). We’re in business to improve lives. https://www.toms.com/one-for-one-en/

    – Course Learning Outcomes for Unit VIII
    – Required Unit Resources
    – Unit Lesson
    – References

    **## AdvancedMarketingMKT5301UnitVIIIJournal.docx**

    2

    Advanced Marketing MKT 5301

    **Unit VIII Journal**

    This journal measures your mastery of ULOs 1.2, 4.4, 5.1, and 7.2.

    Imagine you are in charge of marketing a bubble gum that gives sequential flavors of a 4-course meal but runs the risk of turning the consumer into a giant blueberry. Address each of the following points in relation to this product:

    · Explain potential ethical issues that could be involved in marketing this product to consumers.

    · Summarize product strategies that could be used by the organization.

    · Summarize pricing strategies that could be used by the organization.

    · Summarize traditional and digital marketing promotional methods that could be used by the organization.

    Be sure to begin with an introduction and end with a conclusion.

    Your response must be at least two pages in length, not counting the reference page. If sources are used, follow APA Style when creating citations and references for this assignment.

    **## UnitVIIIStudyGuide.pdf**

    MKT 5301, Advanced Marketing 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Explore the ethical management of marketing implementation.
    1.2 Explain the ethical practices followed by an organization.

    4. Compare the development of innovative new products on competitive product strategies.

    4.4 Summarize product strategies used by an organization.

    5. Examine pricing strategies for effective marketing scenarios.
    5.1 Summarize pricing strategies used by an organization.

    7. Explain the key aspects in managing marketing promotions through traditional and digital

    methods.
    7.2 Summarize traditional and digital marketing promotional methods used by a company.

    Required Unit Resources

    Chapter 11: Managing Pricing and Sales Promotions

    Unit Lesson

    Price is defined as the amount of money that is exchanged for something of value, which is defined by the
    customer. This value proposition directly aligns with the amount of money that a consumer is willing to pay for
    the prescribed product and/or service. Prices are adjusted based upon discounts, which could include
    seasonal discounts, quantity discounts, cash discounts, or sales discounts. Another factor that could change
    the price are allowances, which include trade-ins and damaged goods allowances. Prices can be set based
    on a one-price policy, which suggests that prices are the same for everyone. These tend to be low-cost,
    frequently purchased, and convenience goods. Alternatively, prices can be set based on a flexible price
    policy, which allows for prices to be set differently for different customers. These prices tend to be set by
    salespeople who are working directly with the customer. A good salesperson understands his or her customer
    enough to know how high of a price the customer will bear and will adjust the price accordingly to secure the
    business. This model is used at car dealerships within the business-to-consumer (B2C) model as well as in
    most purchasing situations in the business-to-business (B2B) sector.

    UNIT VIII STUDY GUIDE
    Pricing Strategies

    MKT 5301, Advanced Marketing 2

    UNIT x STUDY GUIDE
    Title

    The Unit VIII Pricing Policies Presentation reviews
    the terminology and purpose behind each type of
    pricing policy. A transcript and alternate format for
    the presentation are below.

    • Alternate format for Unit VIII Pricing Policies
    Presentation

    In looking at each of these pricing objectives, it is easy to understand that the cost-driven objectives place a
    greater value on achieving certain financial goals with less consideration for the consumer’s needs and value
    proposition. These strategies are considered very favorable to stockholders as they realize a greater return.
    Conversely, the status quo, competition and demand orientation, justify the pricing level based on customer
    needs but fail to provide the stockholders any assurance of reaching the financial goals.

    Value in use is another consumer pricing consideration. What this involves is consideration of how much the
    customer will save over the duration of a period of time if he or she purchases the item. An example of this
    might be a cell phone service company claiming savings over a period of months if the customer switches to
    them. Another might be a solar panel company attempting to justify the high cost of the panels with a cost
    analysis of the consumer’s monthly energy savings. This leads up to the point at which the consumer will
    cover the costs of their investment with the solar panels. Theoretically, from that point on, the consumer is
    enjoying a monthly energy savings.

    A concept used quite heavily in the business-to-business (B2B) world is that of bid pricing. This pricing model
    suggests that a company will bid on a project with the projected pricing to complete the project. The idea is to
    be awarded the project thereby bringing additional business to the company. Initially, one might think that the
    lowest bid will be the winner. While this may be the case in the majority of situations, it is not the only
    determinant in securing the bid. Reputation of the company, delivery terms, quality of product or service,
    financial terms, and a host of other criteria are included in the bidding process. When negotiating a bid,
    consideration must be given to all criteria that would be considered of value to the potential customer.

    Marketing is everywhere! Now that you have traveled through this marketing management course, do you
    believe this statement to be true? While we are sometimes annoyed about marketing and advertising, think of
    a world with absolutely no marketing (traditional or digital). How would you find out about products or
    services? How would you learn about new products or service offerings? How would you be educated about
    new prices or new locations to purchase products? How would you be exposed to customer reviews? What
    about essential information that is currently included on company websites? Without marketing, consumers
    would rely 100% on the opinion of others. While this may be appropriate in some cases, it might not be a
    favorable situation in all cases. Within the scope of this course, understanding that marketing consists of both
    digital and traditional marketing is important. While digital marketing has taken a solid place in the
    effectiveness of marketing, remember that traditional marketing methods still has significant value to all target
    markets.

    Thinking of marketing as a necessity for society, marketers need to manage the marketing organization
    toward overall sustainability. Kotler et al. (2022) suggest that marketers must plan, implement, and control the
    marketing activities to maintain the overall brand. Planning in the largest sense suggests that actions are not
    spontaneous but, instead, are calculated and predetermined with a vision on the objectives of the
    organization. This sets an overall direction of the marketing efforts, allowing for specific tactics to be
    determined. Implementation applies all the plans and strategies toward actual execution, and control brings in
    some level of measurement in order to determine the overall effectiveness.

    (Altmann, 2016)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1](https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1)

    MKT 5301, Advanced Marketing 3

    UNIT x STUDY GUIDE
    Title

    To state that marketing has changed over the course of the last 15 years is an understatement of significant
    magnitude. Technology created efficiencies in all aspects of marketing; the internet has become a primary
    form of communication, and information can be obtained in record time. Kotler et al. (2022) discuss other
    shifts in marketing, including how outsourcing and supplier partnerships create additional marketing
    opportunities. Another significant change is the overall organization of the marketing departments. Additional
    focus has been placed on the product or brand management organization, which supports the traditional
    functional organizational setup. These brand managers become champions of the product or service by
    taking on the overall responsibility of the assigned product. This includes both short-term and long-term
    strategy development as well as the fiduciary components of the annual marketing plan and sales forecasts.
    Product or brand managers basically eat, drink, and breathe their assigned product category and work with all
    functional areas within the organization to ensure that their product is represented, funded, and taken care of
    in order to meet the continuously changing needs of the customer. The use of digital marketing has provided
    for a more succinct delivery of product or service information to a precise target market.

    While socially responsible marketing practices have been in existence for years, the importance of corporate
    social responsibility (CSR) has never been greater. In definition, CSR is the behavior on the part of the
    company that reflects ethical and socially responsible behavior. It is thought that this type of behavior not only
    benefits the employees, customers, community, and environment but also the stakeholders (Kotler et al.,
    2022). The idea behind this is that, if given the chance, customers will buy more often from companies that
    demonstrate good CSR practices. Companies are coming up with innovative programs such as Toms’ One
    for One program where Toms pledges to provide a pair of shoes to children in need for every shoe purchased
    (Toms, n.d.). This business model has been trending as other companies incentivize and motivate customers
    to buy their products over their competitors’ products while also providing a program of social good.

    Moving away from the CSR programs, at the opposite end of the spectrum is controversial marketing and
    advertising practices. These practices include discussions around whether advertising directly to children is
    ethical. Should we allow companies motivated toward the desires of stockholders to potentially influence
    these young minds into purchasing their products or services? But, then, why should these companies be
    unfairly targeted with additional restrictions? Another area of controversy is the advertising of tobacco or legal
    marijuana. Since tobacco and legal marijuana represent unhealthy ventures that could lead to addictions,
    should advertisers be allowed to advertise these products? One has to remember that these are legal
    products. Should consumers not be given the opportunity to make their own choices? The use of sex in
    advertising is yet another area of controversy. At what point does this become distasteful, and how do we
    protect young children from viewing and interpreting these advertisements? The advertising of unhealthy food
    products brings another controversial topic to the forefront. With obesity rising at alarming rates, should we
    allow advertisers of these products to continue to advertise?

    Finally, the use of shock or scare advertising to influence consumers’ actions comes into question. At what
    point is it unethical or unhealthy for individuals to be shocked into acting in a certain way? An example of this
    might be the People for Ethical Treatment of Animals (PETA) attempting to advocate for a reduction in animal
    cruelty with the use of visuals showing abused animals. The video CDC: Tips From Former Smokers – Terrie:
    "Terrie, What Are You Doing?" demonstrates one of the anti-smoking campaigns focused on convincing
    people to stop smoking (transcript for CDC: Tips From Former Smokers – Terrie: "Terrie, What Are You
    Doing?" video). these types of commercials be restricted, or is this type of technique necessary to curb the
    abuse of tobacco? While one side of the controversy suggests that there should be legislation prohibiting
    these advertising attempts, the other side suggests that all companies have the freedom of speech and the
    right to present the benefits of their products/services to consumers. Who has the ultimate responsibility
    here? Is it the company, government, legislative bodies, or consumers (parents) themselves?

    Social responsibility in advertising is becoming more relevant in today’s world. We, as consumers, prefer to
    buy from companies that represent socially responsible behavior. To be considered as socially responsible,
    the advertising must be truthful. The presentation of factual information that is not deceptive is crucial. The
    second requirement is that the advertisement should not promote anything that is damaging to society.
    Obviously, both of these requirements can be misconstrued and is up to interpretation in many situations. The
    ultimate goal is for companies to ensure their actions have a positive impact on all of the company’s
    stakeholders, which include employees, the community, consumers, and shareholders. Marketers then
    communicate these actions to the public through social marketing campaigns.

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    MKT 5301, Advanced Marketing 4

    UNIT x STUDY GUIDE
    Title

    Understanding ethical behavior in the marketing area is complicated as many facets are not necessarily
    black-and-white in nature.

    A related topic is CSR, which involves companies that implement initiatives that benefit society as a whole.
    This concept reaches beyond just the marketing area to the entire company. These efforts can involve simple
    donations of funds or manpower to implementing green operations within the company. This concept is self-
    regulated and viewed positively by consumers, employees, stockholders, and all stakeholders. Consumers
    again prefer to work with companies that are promoting a healthier world, and employees are more engaged
    and supportive of the company they work for if they are employing these CSR practices. An additional perk of
    these programs is the building of teamwork, collaboration, and morale among employees. One such example
    of this is when a company shuts down operations for a day to employ the entire staff to build playgrounds for
    a neighboring community that is struggling or to visit a local food pantry and pack food for the hungry. The
    feeling of working together as a team on these socially good programs translates to a better working
    atmosphere when employees return to work the next day.

    As marketers compile their marketing plans and strategies as well as their marketing budgets, control or
    measurement needs to be conducted in order to ensure that the firm’s marketing dollars are most efficiently
    being used. Four types of control include the annual plan control, profitability control, efficiency control, and
    the strategic control. The annual plan review determines whether the overall planned results are being
    achieved, whereas the profitability control looks at whether the company is achieving a profit. The efficiency
    control evaluates the specifics of the marketing dollars spent, indicating whether these dollars were actually
    spent in the best way. Finally, the strategic control reviews whether the products, target markets, and
    channels used are actually the most efficient.

    Marketing managers use a variety of different measurement devices within each of these overarching
    categories. Comparative and longitudinal analysis provides marketers and the executive team with a solid
    basis of measurement and control. This might be conducted through the marketing audit, which provides a
    holistic look at all aspects associated with the marketing strategy for the company. Electronic measurement
    methods are also used, including an analysis of a variety of digital communication methods such as SEO,
    PPC, email marketing, and social media to name a few. At the end of the day, these measurement processes
    provide marketers with important information allowing for strategic changes in order to adapt to the changing
    needs of consumers and, specifically, the target market. Accountability is the key component in this holistic
    approach to measurement and control.

    References

    Altmann, G. (2016). Arrows, growth hacking, marketing, strategy, startup [Illustration]. Pixabay.

    https://pixabay.com/illustrations/arrows-growth-hacking-marketing-1229845/

    Centers for Disease Control and Prevention (Producer). (2013, March 13). CDC: Tips from former smokers –

    Terrie H.: “Terrie, what are you doing? [Video]. YouTube.
    https://www.youtube.com/watch?app=desktop&v=dQIbIpjWEmc

    Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing management (16th ed.). Pearson.

    https://bookshelf.vitalsource.com/#/books/9780135887035

    Toms. (n.d.). We’re in business to improve lives. https://www.toms.com/one-for-one-en/

    – Course Learning Outcomes for Unit VIII
    – Required Unit Resources
    – Unit Lesson
    – References

    **## AdvancedMarketingMKT5301UnitVIIIJournal.docx**

    2

    Advanced Marketing MKT 5301

    **Unit VIII Journal**

    This journal measures your mastery of ULOs 1.2, 4.4, 5.1, and 7.2.

    Imagine you are in charge of marketing a bubble gum that gives sequential flavors of a 4-course meal but runs the risk of turning the consumer into a giant blueberry. Address each of the following points in relation to this product:

    · Explain potential ethical issues that could be involved in marketing this product to consumers.

    · Summarize product strategies that could be used by the organization.

    · Summarize pricing strategies that could be used by the organization.

    · Summarize traditional and digital marketing promotional methods that could be used by the organization.

    Be sure to begin with an introduction and end with a conclusion.

    Your response must be at least two pages in length, not counting the reference page. If sources are used, follow APA Style when creating citations and references for this assignment.

    **## UnitVIIIStudyGuide.pdf**

    MKT 5301, Advanced Marketing 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Explore the ethical management of marketing implementation.
    1.2 Explain the ethical practices followed by an organization.

    4. Compare the development of innovative new products on competitive product strategies.

    4.4 Summarize product strategies used by an organization.

    5. Examine pricing strategies for effective marketing scenarios.
    5.1 Summarize pricing strategies used by an organization.

    7. Explain the key aspects in managing marketing promotions through traditional and digital

    methods.
    7.2 Summarize traditional and digital marketing promotional methods used by a company.

    Required Unit Resources

    Chapter 11: Managing Pricing and Sales Promotions

    Unit Lesson

    Price is defined as the amount of money that is exchanged for something of value, which is defined by the
    customer. This value proposition directly aligns with the amount of money that a consumer is willing to pay for
    the prescribed product and/or service. Prices are adjusted based upon discounts, which could include
    seasonal discounts, quantity discounts, cash discounts, or sales discounts. Another factor that could change
    the price are allowances, which include trade-ins and damaged goods allowances. Prices can be set based
    on a one-price policy, which suggests that prices are the same for everyone. These tend to be low-cost,
    frequently purchased, and convenience goods. Alternatively, prices can be set based on a flexible price
    policy, which allows for prices to be set differently for different customers. These prices tend to be set by
    salespeople who are working directly with the customer. A good salesperson understands his or her customer
    enough to know how high of a price the customer will bear and will adjust the price accordingly to secure the
    business. This model is used at car dealerships within the business-to-consumer (B2C) model as well as in
    most purchasing situations in the business-to-business (B2B) sector.

    UNIT VIII STUDY GUIDE
    Pricing Strategies

    MKT 5301, Advanced Marketing 2

    UNIT x STUDY GUIDE
    Title

    The Unit VIII Pricing Policies Presentation reviews
    the terminology and purpose behind each type of
    pricing policy. A transcript and alternate format for
    the presentation are below.

    • Alternate format for Unit VIII Pricing Policies
    Presentation

    In looking at each of these pricing objectives, it is easy to understand that the cost-driven objectives place a
    greater value on achieving certain financial goals with less consideration for the consumer’s needs and value
    proposition. These strategies are considered very favorable to stockholders as they realize a greater return.
    Conversely, the status quo, competition and demand orientation, justify the pricing level based on customer
    needs but fail to provide the stockholders any assurance of reaching the financial goals.

    Value in use is another consumer pricing consideration. What this involves is consideration of how much the
    customer will save over the duration of a period of time if he or she purchases the item. An example of this
    might be a cell phone service company claiming savings over a period of months if the customer switches to
    them. Another might be a solar panel company attempting to justify the high cost of the panels with a cost
    analysis of the consumer’s monthly energy savings. This leads up to the point at which the consumer will
    cover the costs of their investment with the solar panels. Theoretically, from that point on, the consumer is
    enjoying a monthly energy savings.

    A concept used quite heavily in the business-to-business (B2B) world is that of bid pricing. This pricing model
    suggests that a company will bid on a project with the projected pricing to complete the project. The idea is to
    be awarded the project thereby bringing additional business to the company. Initially, one might think that the
    lowest bid will be the winner. While this may be the case in the majority of situations, it is not the only
    determinant in securing the bid. Reputation of the company, delivery terms, quality of product or service,
    financial terms, and a host of other criteria are included in the bidding process. When negotiating a bid,
    consideration must be given to all criteria that would be considered of value to the potential customer.

    Marketing is everywhere! Now that you have traveled through this marketing management course, do you
    believe this statement to be true? While we are sometimes annoyed about marketing and advertising, think of
    a world with absolutely no marketing (traditional or digital). How would you find out about products or
    services? How would you learn about new products or service offerings? How would you be educated about
    new prices or new locations to purchase products? How would you be exposed to customer reviews? What
    about essential information that is currently included on company websites? Without marketing, consumers
    would rely 100% on the opinion of others. While this may be appropriate in some cases, it might not be a
    favorable situation in all cases. Within the scope of this course, understanding that marketing consists of both
    digital and traditional marketing is important. While digital marketing has taken a solid place in the
    effectiveness of marketing, remember that traditional marketing methods still has significant value to all target
    markets.

    Thinking of marketing as a necessity for society, marketers need to manage the marketing organization
    toward overall sustainability. Kotler et al. (2022) suggest that marketers must plan, implement, and control the
    marketing activities to maintain the overall brand. Planning in the largest sense suggests that actions are not
    spontaneous but, instead, are calculated and predetermined with a vision on the objectives of the
    organization. This sets an overall direction of the marketing efforts, allowing for specific tactics to be
    determined. Implementation applies all the plans and strategies toward actual execution, and control brings in
    some level of measurement in order to determine the overall effectiveness.

    (Altmann, 2016)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543029_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1](https://online.columbiasouthern.edu/bbcswebdav/xid-147016931_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1](https://online.columbiasouthern.edu/bbcswebdav/xid-121760503_1)

    MKT 5301, Advanced Marketing 3

    UNIT x STUDY GUIDE
    Title

    To state that marketing has changed over the course of the last 15 years is an understatement of significant
    magnitude. Technology created efficiencies in all aspects of marketing; the internet has become a primary
    form of communication, and information can be obtained in record time. Kotler et al. (2022) discuss other
    shifts in marketing, including how outsourcing and supplier partnerships create additional marketing
    opportunities. Another significant change is the overall organization of the marketing departments. Additional
    focus has been placed on the product or brand management organization, which supports the traditional
    functional organizational setup. These brand managers become champions of the product or service by
    taking on the overall responsibility of the assigned product. This includes both short-term and long-term
    strategy development as well as the fiduciary components of the annual marketing plan and sales forecasts.
    Product or brand managers basically eat, drink, and breathe their assigned product category and work with all
    functional areas within the organization to ensure that their product is represented, funded, and taken care of
    in order to meet the continuously changing needs of the customer. The use of digital marketing has provided
    for a more succinct delivery of product or service information to a precise target market.

    While socially responsible marketing practices have been in existence for years, the importance of corporate
    social responsibility (CSR) has never been greater. In definition, CSR is the behavior on the part of the
    company that reflects ethical and socially responsible behavior. It is thought that this type of behavior not only
    benefits the employees, customers, community, and environment but also the stakeholders (Kotler et al.,
    2022). The idea behind this is that, if given the chance, customers will buy more often from companies that
    demonstrate good CSR practices. Companies are coming up with innovative programs such as Toms’ One
    for One program where Toms pledges to provide a pair of shoes to children in need for every shoe purchased
    (Toms, n.d.). This business model has been trending as other companies incentivize and motivate customers
    to buy their products over their competitors’ products while also providing a program of social good.

    Moving away from the CSR programs, at the opposite end of the spectrum is controversial marketing and
    advertising practices. These practices include discussions around whether advertising directly to children is
    ethical. Should we allow companies motivated toward the desires of stockholders to potentially influence
    these young minds into purchasing their products or services? But, then, why should these companies be
    unfairly targeted with additional restrictions? Another area of controversy is the advertising of tobacco or legal
    marijuana. Since tobacco and legal marijuana represent unhealthy ventures that could lead to addictions,
    should advertisers be allowed to advertise these products? One has to remember that these are legal
    products. Should consumers not be given the opportunity to make their own choices? The use of sex in
    advertising is yet another area of controversy. At what point does this become distasteful, and how do we
    protect young children from viewing and interpreting these advertisements? The advertising of unhealthy food
    products brings another controversial topic to the forefront. With obesity rising at alarming rates, should we
    allow advertisers of these products to continue to advertise?

    Finally, the use of shock or scare advertising to influence consumers’ actions comes into question. At what
    point is it unethical or unhealthy for individuals to be shocked into acting in a certain way? An example of this
    might be the People for Ethical Treatment of Animals (PETA) attempting to advocate for a reduction in animal
    cruelty with the use of visuals showing abused animals. The video CDC: Tips From Former Smokers – Terrie:
    "Terrie, What Are You Doing?" demonstrates one of the anti-smoking campaigns focused on convincing
    people to stop smoking (transcript for CDC: Tips From Former Smokers – Terrie: "Terrie, What Are You
    Doing?" video). these types of commercials be restricted, or is this type of technique necessary to curb the
    abuse of tobacco? While one side of the controversy suggests that there should be legislation prohibiting
    these advertising attempts, the other side suggests that all companies have the freedom of speech and the
    right to present the benefits of their products/services to consumers. Who has the ultimate responsibility
    here? Is it the company, government, legislative bodies, or consumers (parents) themselves?

    Social responsibility in advertising is becoming more relevant in today’s world. We, as consumers, prefer to
    buy from companies that represent socially responsible behavior. To be considered as socially responsible,
    the advertising must be truthful. The presentation of factual information that is not deceptive is crucial. The
    second requirement is that the advertisement should not promote anything that is damaging to society.
    Obviously, both of these requirements can be misconstrued and is up to interpretation in many situations. The
    ultimate goal is for companies to ensure their actions have a positive impact on all of the company’s
    stakeholders, which include employees, the community, consumers, and shareholders. Marketers then
    communicate these actions to the public through social marketing campaigns.

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://www.youtube.com/watch?v=dQIbIpjWEmc](https://www.youtube.com/watch?v=dQIbIpjWEmc)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1](https://online.columbiasouthern.edu/bbcswebdav/xid-144543046_1)

    MKT 5301, Advanced Marketing 4

    UNIT x STUDY GUIDE
    Title

    Understanding ethical behavior in the marketing area is complicated as many facets are not necessarily
    black-and-white in nature.

    A related topic is CSR, which involves companies that implement initiatives that benefit society as a whole.
    This concept reaches beyond just the marketing area to the entire company. These efforts can involve simple
    donations of funds or manpower to implementing green operations within the company. This concept is self-
    regulated and viewed positively by consumers, employees, stockholders, and all stakeholders. Consumers
    again prefer to work with companies that are promoting a healthier world, and employees are more engaged
    and supportive of the company they work for if they are employing these CSR practices. An additional perk of
    these programs is the building of teamwork, collaboration, and morale among employees. One such example
    of this is when a company shuts down operations for a day to employ the entire staff to build playgrounds for
    a neighboring community that is struggling or to visit a local food pantry and pack food for the hungry. The
    feeling of working together as a team on these socially good programs translates to a better working
    atmosphere when employees return to work the next day.

    As marketers compile their marketing plans and strategies as well as their marketing budgets, control or
    measurement needs to be conducted in order to ensure that the firm’s marketing dollars are most efficiently
    being used. Four types of control include the annual plan control, profitability control, efficiency control, and
    the strategic control. The annual plan review determines whether the overall planned results are being
    achieved, whereas the profitability control looks at whether the company is achieving a profit. The efficiency
    control evaluates the specifics of the marketing dollars spent, indicating whether these dollars were actually
    spent in the best way. Finally, the strategic control reviews whether the products, target markets, and
    channels used are actually the most efficient.

    Marketing managers use a variety of different measurement devices within each of these overarching
    categories. Comparative and longitudinal analysis provides marketers and the executive team with a solid
    basis of measurement and control. This might be conducted through the marketing audit, which provides a
    holistic look at all aspects associated with the marketing strategy for the company. Electronic measurement
    methods are also used, including an analysis of a variety of digital communication methods such as SEO,
    PPC, email marketing, and social media to name a few. At the end of the day, these measurement processes
    provide marketers with important information allowing for strategic changes in order to adapt to the changing
    needs of consumers and, specifically, the target market. Accountability is the key component in this holistic
    approach to measurement and control.

    References

    Altmann, G. (2016). Arrows, growth hacking, marketing, strategy, startup [Illustration]. Pixabay.

    https://pixabay.com/illustrations/arrows-growth-hacking-marketing-1229845/

    Centers for Disease Control and Prevention (Producer). (2013, March 13). CDC: Tips from former smokers –

    Terrie H.: “Terrie, what are you doing? [Video]. YouTube.
    https://www.youtube.com/watch?app=desktop&v=dQIbIpjWEmc

    Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing management (16th ed.). Pearson.

    https://bookshelf.vitalsource.com/#/books/9780135887035

    Toms. (n.d.). We’re in business to improve lives. https://www.toms.com/one-for-one-en/

    – Course Learning Outcomes for Unit VIII
    – Required Unit Resources
    – Unit Lesson
    – References

  • [Solved] Business Finance – Operations Management Assignment 7

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    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management) The political environment also is about how changes – a year ago **files (1)** – ## Assignment7.docx **## Assignment7.docx** **Company:** Monster Beverage **Foreign countries:** Brazil & …

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    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management)

    The political environment also is about how changes

    – a year ago

    **files (1)**

    – ## Assignment7.docx

    **## Assignment7.docx**

    **Company:** Monster Beverage

    **Foreign countries:** Brazil &
    Germany

    · Students will become familiar with business theories and approaches relating to various business environments (Domestic, Global, Technological, Political-Legal, Socio-Cultural, and Economic).

    · Students will evaluate the business environments and practices of selected companies.

    · Students will evaluate the business environments of a company identified as a
    _worst_ company to learn why it is not successful.

    · Students will apply successful company strategies and business theory to recommend a successful strategy for the
    _worst_ company.

    The
    **Political-Legal Environment** includes all laws, government agencies, and lobbying groups that influence or restrict individuals or organizations in their society. The political environment also is about how changes in government policy might affect the business. The legal environment is about how legislation and related regulations in society affect the business, i.e. changes in employment laws on working hours. Lesson 5 covers the Political-Legal Environment.

    The
    **Socio-Cultural** **Environment** consists of how consumers, households and communities behave and their beliefs. For instance, changes in attitude towards health, or a greater number of pensioners in a population. The Socio-Cultural Environment includes language, aesthetics, education, religion, attitudes, values, social groups & organizations, and business custom practices. You will now begin to compare the social and cultural environments of the domestic and global cultures of your chosen
    _worst_ company.  Lesson 6 covers the Socio-Cultural Environment.

    The
    **Economic Environment** consists of economic factors such as employment, income, inflation, interest rates, productivity, and wealth, which influence the buying behavior of consumers and firms. You will analyze the economic environment of both your domestic and global countries for your
    _worst_ company. Lesson 7 covers the Economic Environment.

    **LO – 5 – Given a chosen company, the student will detect and evaluate the political and legal limitations and barriers for the company using both the Domestic and Global environments.**

    **LO – 6 – Given a chosen company, the student will examine the effect of socio-cultural environmental factors that affect the company within its Domestic and Global environments**

    **LO – 7 – Given two economic theories, the student will compare and contrast each theory using a chosen company’s Domestic and Global environments**

    **PROMPT:**

    For the global analysis
    use the same two foreign countries you identified/compared in the Week 4 Assignment (
    **NOT Mexico or Canada**):

    1.    Identify and describe the Political-Legal Environments of your company domestically and globally.
    2.    Identify the Socio-Cultural Environment of your company domestically and globally, including analysis of opposing cultures domestic vs foreign using Hofstede’s clusters(s). Include:

    a.    Identify the socio-cultural parts of each country (you will need to examine these with the aid of Geert Hofstede’s 6 dimensions);
    b.    How do these socio-cultural aspects of each country differ?
    c.    What are the similarities?

    3.    Using your worst company’s domestic environment identify its Economic Environment. Compare and contrast the Domestic Economic Environment with the company's  Global Economic Environment, using the 2 foreign countries you selected, applying Rostow and Galbraith.

    **FURTHER INSTRUCTIONS:**

    •    Organize your paper using topic headings (APA7 format)
    •    Research requirement: minimum 2 sources with at least one source from your required readings.
    •    Minimum page requirement: 4 pages in APA7 format not to exceed 6 pages.
    •    For further guidance please review the grading rubric for this assignment for guidance in preparing your essay

    **Grading Rubric:**

    A rubric is provided for your convenience that details how this assignment will be graded. Please review it carefully prior to submitting your assignment. If the grading rubric does not auto-populate here, please see it by visiting the
    **Assignment** details under
    **Course Tools**.

    **## Assignment7.docx**

    **Company:** Monster Beverage

    **Foreign countries:** Brazil &
    Germany

    · Students will become familiar with business theories and approaches relating to various business environments (Domestic, Global, Technological, Political-Legal, Socio-Cultural, and Economic).

    · Students will evaluate the business environments and practices of selected companies.

    · Students will evaluate the business environments of a company identified as a
    _worst_ company to learn why it is not successful.

    · Students will apply successful company strategies and business theory to recommend a successful strategy for the
    _worst_ company.

    The
    **Political-Legal Environment** includes all laws, government agencies, and lobbying groups that influence or restrict individuals or organizations in their society. The political environment also is about how changes in government policy might affect the business. The legal environment is about how legislation and related regulations in society affect the business, i.e. changes in employment laws on working hours. Lesson 5 covers the Political-Legal Environment.

    The
    **Socio-Cultural** **Environment** consists of how consumers, households and communities behave and their beliefs. For instance, changes in attitude towards health, or a greater number of pensioners in a population. The Socio-Cultural Environment includes language, aesthetics, education, religion, attitudes, values, social groups & organizations, and business custom practices. You will now begin to compare the social and cultural environments of the domestic and global cultures of your chosen
    _worst_ company.  Lesson 6 covers the Socio-Cultural Environment.

    The
    **Economic Environment** consists of economic factors such as employment, income, inflation, interest rates, productivity, and wealth, which influence the buying behavior of consumers and firms. You will analyze the economic environment of both your domestic and global countries for your
    _worst_ company. Lesson 7 covers the Economic Environment.

    **LO – 5 – Given a chosen company, the student will detect and evaluate the political and legal limitations and barriers for the company using both the Domestic and Global environments.**

    **LO – 6 – Given a chosen company, the student will examine the effect of socio-cultural environmental factors that affect the company within its Domestic and Global environments**

    **LO – 7 – Given two economic theories, the student will compare and contrast each theory using a chosen company’s Domestic and Global environments**

    **PROMPT:**

    For the global analysis
    use the same two foreign countries you identified/compared in the Week 4 Assignment (
    **NOT Mexico or Canada**):

    1.    Identify and describe the Political-Legal Environments of your company domestically and globally.
    2.    Identify the Socio-Cultural Environment of your company domestically and globally, including analysis of opposing cultures domestic vs foreign using Hofstede’s clusters(s). Include:

    a.    Identify the socio-cultural parts of each country (you will need to examine these with the aid of Geert Hofstede’s 6 dimensions);
    b.    How do these socio-cultural aspects of each country differ?
    c.    What are the similarities?

    3.    Using your worst company’s domestic environment identify its Economic Environment. Compare and contrast the Domestic Economic Environment with the company's  Global Economic Environment, using the 2 foreign countries you selected, applying Rostow and Galbraith.

    **FURTHER INSTRUCTIONS:**

    •    Organize your paper using topic headings (APA7 format)
    •    Research requirement: minimum 2 sources with at least one source from your required readings.
    •    Minimum page requirement: 4 pages in APA7 format not to exceed 6 pages.
    •    For further guidance please review the grading rubric for this assignment for guidance in preparing your essay

    **Grading Rubric:**

    A rubric is provided for your convenience that details how this assignment will be graded. Please review it carefully prior to submitting your assignment. If the grading rubric does not auto-populate here, please see it by visiting the
    **Assignment** details under
    **Course Tools**.

  • [Solved] hihihhi

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  • [Solved] Reflection

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    [>Economics homework help](https://www.sweetstudy.com/fields/business-finance-economics) Please see attachments – a year ago **files (2)** – ## Reflection.pdf – ## Team2-SFChinatownSROs.pdf.pdf **## Reflection.pdf** The document below shows which group's project you are assigned to review and you wi…

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    [>Economics homework help](https://www.sweetstudy.com/fields/business-finance-economics)

    Please see attachments

    – a year ago

    **files (2)**

    – ## Reflection.pdf

    – ## Team2-SFChinatownSROs.pdf.pdf

    **## Reflection.pdf**

    The document below shows which group's project you are assigned to review
    and you will submit a generative critique that addresses the following prompts.
    You can respond in a written document (500–700 words), a slide deck, a 1-page
    zine-style visual, or another creative format of your choice. You will be graded
    based on the rubric (below).

    1. Understanding the Root Cause

    What problem is this group trying to address?

    What do you understand to be the root causes? Are they clearly identified?

    What’s one insight you gained from how this group framed the issue?

    2. Stakeholder Complexity

    Whose interests were most considered in their analysis?

    Who seems underrepresented or missing from their stakeholder map? Explain why this
    matters.

    Pose one thoughtful question about power, influence, or accountability among
    stakeholders.

    3. Creative Intervention as Experiment

    What intervention did they propose? What stands out about it?

    What do you think is brilliant, bold, or risky about their approach?

    If you could tweak or expand this idea, what would you suggest? Why?

    **## Team2-SFChinatownSROs.pdf.pdf**

    Chinatown

    TEAM 2
    BUS 682-03

    SROs

    SROs are essential low-income housing for immigrant and

    elderly residents.

    Many buildings are poorly maintained, posing serious health

    and safety risks.

    These issues require urgent policy reform and culturally

    competent solutions.

    San Francisco’s Chinatown is one of the oldest and most

    densely populated Chinese communities in the U.S.

    INTRO TO
    ISSUE

    Root Cause Analysis

    Systemic Causes:

    Historical housing discrimination and exclusionary
    zoning confining Chinese immigrants to segregated

    areas like Chinatown.
    Buildings were not upgraded from their original
    design (short-term use) to meet current resident

    needs.
    Chronic neglect (e.g., broken plumbing, pest

    infestations) worsened by weak city enforcement.
    Legal action (e.g., KRON4 report, April 2025) exposed

    unsafe and illegal unit conversions.

    Political Factors:

    Tenant underrepresentation in housing policymaking
    and enforcement.

    Reactive code enforcement allows dangerous
    conditions to persist.

    Language barriers and lack of translated materials
    block access to support.

    Protests highlight resistance to budget cuts, but
    institutional support remains fragile.

    Root Cause Analysis

    Cultural Barriers:

    Many are elderly or first-generation
    monolingual immigrants.

    Language isolation and fear (especially among
    undocumented tenants) limit advocacy.

    Social disconnection leaves seniors unaware
    of or unable to access resources.

    Tenant organizing exists but often relies on
    community-led efforts, not government

    support.

    Economic Exploitation:

    Tenants live on fixed or low incomes in one of the
    most expensive U.S. cities.

    Substandard housing causes health impacts:
    respiratory illness, stress, sleep deprivation.

    Few housing alternatives keep residents trapped in
    unsafe units.

    Landlords exploit loopholes to maximize profit
    through neglect or illegal conversions.

    Gentrification intensifies displacement pressure on
    already vulnerable residents.

    KEY
    STAKEHOLDERS

    Local Artists and Media
    Use storytelling to raise awareness and support
    justice
    Influence public opinion through cultural work

    Tourists / General Public
    Largely unaware of housing issues
    Can be educated through exhibits and campaigns

    Policymakers (Mayor, Supervisors)
    Hold legal and funding power
    Motivated by public support and visibility

    SRO Residents
    Low-income, mostly Chinese immigrant families and
    elders
    Value safe, stable housing near cultural services
    Barriers: language, eviction fear, limited legal access

    SRO Owners / Landlords
    Motivated by profit; delay repairs unless forced
    Often exploit legal loopholes

    City of San Francisco (DBI, DPH)
    Enforce housing and health codes
    Understaffed; act mostly after violations are
    reported

    Chinatown Community Orgs (CPA, CCDC)
    Educate and support tenants
    Advocate for fair housing and cultural preservation

    STAKEHOLDER
    MAP

    CREATIVE PLAN CONCEPT:

    EXHIBIT DETAILS:

    GOALS & METRICS

    Immersive public exhibit + digital campaign

    highlighting life in Chinatown SROs.

    Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,

    Portsmouth Square, Union Square, public libraries

    Partner with artists of 41 Ross Gallery to create exhibits

    (Chinatown art gallery)

    Real resident stories in Cantonese, Mandarin, and English

    Sensory experience: visual storytelling + authentic soundscape

    15% increase in awareness (10,000+ in-

    person/online visitors in 3 months)

    10% boost in engagement (2,000 stakeholder

    pledges to officials)

    20% media coverage increase (targeting SF

    Chronicle, KQED, NBC Bay Area, etc.)

    Campaign Execution: Execution Plan
    Partner with SRO residents for story-

    sharing and co-creation

    Commission local artists for exhibit builds

    Host VIP media preview with journalists,

    community leaders, and advocates

    Digital Extension:
    Launch a micro-site with virtual tours, stories, and

    shareable content

    Promote with hashtag #RoomsForJustice to drive

    user-generated content

    Conclusion

    Chinatown’s SRO housing crisis stems from:

    • Systemic neglect and cultural marginalization

    • Political exclusion and lack of tenant protections

    • Discriminatory housing policies and profit-driven priorities

    THANK YOU!

    • “Rooms of Resilience” campaign responds by:

    • Centering storytelling as a tool for visibility and advocacy

    • Amplifying the voices of SRO residents

    • Bridging the gap between tenants, the public, and

    policymakers

    • Driving community-centered activism for lasting change

    RESOURCES

    Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,

    https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.

    Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.

    City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.

    https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/

    City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/

    Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,

    https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.

    San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force

    Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.

    Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-

    american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.

    “Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.

    “City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.

    “Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-

    chinatown-tool-registry-could-change-that.

    “Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-

    historic-number-chinatown-sro-families-housed.

    “Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.

    “Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.

    [https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)

    [https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)

    [https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)

    [https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)

    Thank You

    **## Team2-SFChinatownSROs.pdf.pdf**

    Chinatown

    TEAM 2
    BUS 682-03

    SROs

    SROs are essential low-income housing for immigrant and

    elderly residents.

    Many buildings are poorly maintained, posing serious health

    and safety risks.

    These issues require urgent policy reform and culturally

    competent solutions.

    San Francisco’s Chinatown is one of the oldest and most

    densely populated Chinese communities in the U.S.

    INTRO TO
    ISSUE

    Root Cause Analysis

    Systemic Causes:

    Historical housing discrimination and exclusionary
    zoning confining Chinese immigrants to segregated

    areas like Chinatown.
    Buildings were not upgraded from their original
    design (short-term use) to meet current resident

    needs.
    Chronic neglect (e.g., broken plumbing, pest

    infestations) worsened by weak city enforcement.
    Legal action (e.g., KRON4 report, April 2025) exposed

    unsafe and illegal unit conversions.

    Political Factors:

    Tenant underrepresentation in housing policymaking
    and enforcement.

    Reactive code enforcement allows dangerous
    conditions to persist.

    Language barriers and lack of translated materials
    block access to support.

    Protests highlight resistance to budget cuts, but
    institutional support remains fragile.

    Root Cause Analysis

    Cultural Barriers:

    Many are elderly or first-generation
    monolingual immigrants.

    Language isolation and fear (especially among
    undocumented tenants) limit advocacy.

    Social disconnection leaves seniors unaware
    of or unable to access resources.

    Tenant organizing exists but often relies on
    community-led efforts, not government

    support.

    Economic Exploitation:

    Tenants live on fixed or low incomes in one of the
    most expensive U.S. cities.

    Substandard housing causes health impacts:
    respiratory illness, stress, sleep deprivation.

    Few housing alternatives keep residents trapped in
    unsafe units.

    Landlords exploit loopholes to maximize profit
    through neglect or illegal conversions.

    Gentrification intensifies displacement pressure on
    already vulnerable residents.

    KEY
    STAKEHOLDERS

    Local Artists and Media
    Use storytelling to raise awareness and support
    justice
    Influence public opinion through cultural work

    Tourists / General Public
    Largely unaware of housing issues
    Can be educated through exhibits and campaigns

    Policymakers (Mayor, Supervisors)
    Hold legal and funding power
    Motivated by public support and visibility

    SRO Residents
    Low-income, mostly Chinese immigrant families and
    elders
    Value safe, stable housing near cultural services
    Barriers: language, eviction fear, limited legal access

    SRO Owners / Landlords
    Motivated by profit; delay repairs unless forced
    Often exploit legal loopholes

    City of San Francisco (DBI, DPH)
    Enforce housing and health codes
    Understaffed; act mostly after violations are
    reported

    Chinatown Community Orgs (CPA, CCDC)
    Educate and support tenants
    Advocate for fair housing and cultural preservation

    STAKEHOLDER
    MAP

    CREATIVE PLAN CONCEPT:

    EXHIBIT DETAILS:

    GOALS & METRICS

    Immersive public exhibit + digital campaign

    highlighting life in Chinatown SROs.

    Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,

    Portsmouth Square, Union Square, public libraries

    Partner with artists of 41 Ross Gallery to create exhibits

    (Chinatown art gallery)

    Real resident stories in Cantonese, Mandarin, and English

    Sensory experience: visual storytelling + authentic soundscape

    15% increase in awareness (10,000+ in-

    person/online visitors in 3 months)

    10% boost in engagement (2,000 stakeholder

    pledges to officials)

    20% media coverage increase (targeting SF

    Chronicle, KQED, NBC Bay Area, etc.)

    Campaign Execution: Execution Plan
    Partner with SRO residents for story-

    sharing and co-creation

    Commission local artists for exhibit builds

    Host VIP media preview with journalists,

    community leaders, and advocates

    Digital Extension:
    Launch a micro-site with virtual tours, stories, and

    shareable content

    Promote with hashtag #RoomsForJustice to drive

    user-generated content

    Conclusion

    Chinatown’s SRO housing crisis stems from:

    • Systemic neglect and cultural marginalization

    • Political exclusion and lack of tenant protections

    • Discriminatory housing policies and profit-driven priorities

    THANK YOU!

    • “Rooms of Resilience” campaign responds by:

    • Centering storytelling as a tool for visibility and advocacy

    • Amplifying the voices of SRO residents

    • Bridging the gap between tenants, the public, and

    policymakers

    • Driving community-centered activism for lasting change

    RESOURCES

    Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,

    https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.

    Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.

    City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.

    https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/

    City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/

    Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,

    https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.

    San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force

    Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.

    Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-

    american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.

    “Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.

    “City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.

    “Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-

    chinatown-tool-registry-could-change-that.

    “Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-

    historic-number-chinatown-sro-families-housed.

    “Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.

    “Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.

    [https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)

    [https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)

    [https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)

    [https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)

    Thank You

    **## Reflection.pdf**

    The document below shows which group's project you are assigned to review
    and you will submit a generative critique that addresses the following prompts.
    You can respond in a written document (500–700 words), a slide deck, a 1-page
    zine-style visual, or another creative format of your choice. You will be graded
    based on the rubric (below).

    1. Understanding the Root Cause

    What problem is this group trying to address?

    What do you understand to be the root causes? Are they clearly identified?

    What’s one insight you gained from how this group framed the issue?

    2. Stakeholder Complexity

    Whose interests were most considered in their analysis?

    Who seems underrepresented or missing from their stakeholder map? Explain why this
    matters.

    Pose one thoughtful question about power, influence, or accountability among
    stakeholders.

    3. Creative Intervention as Experiment

    What intervention did they propose? What stands out about it?

    What do you think is brilliant, bold, or risky about their approach?

    If you could tweak or expand this idea, what would you suggest? Why?

    **## Team2-SFChinatownSROs.pdf.pdf**

    Chinatown

    TEAM 2
    BUS 682-03

    SROs

    SROs are essential low-income housing for immigrant and

    elderly residents.

    Many buildings are poorly maintained, posing serious health

    and safety risks.

    These issues require urgent policy reform and culturally

    competent solutions.

    San Francisco’s Chinatown is one of the oldest and most

    densely populated Chinese communities in the U.S.

    INTRO TO
    ISSUE

    Root Cause Analysis

    Systemic Causes:

    Historical housing discrimination and exclusionary
    zoning confining Chinese immigrants to segregated

    areas like Chinatown.
    Buildings were not upgraded from their original
    design (short-term use) to meet current resident

    needs.
    Chronic neglect (e.g., broken plumbing, pest

    infestations) worsened by weak city enforcement.
    Legal action (e.g., KRON4 report, April 2025) exposed

    unsafe and illegal unit conversions.

    Political Factors:

    Tenant underrepresentation in housing policymaking
    and enforcement.

    Reactive code enforcement allows dangerous
    conditions to persist.

    Language barriers and lack of translated materials
    block access to support.

    Protests highlight resistance to budget cuts, but
    institutional support remains fragile.

    Root Cause Analysis

    Cultural Barriers:

    Many are elderly or first-generation
    monolingual immigrants.

    Language isolation and fear (especially among
    undocumented tenants) limit advocacy.

    Social disconnection leaves seniors unaware
    of or unable to access resources.

    Tenant organizing exists but often relies on
    community-led efforts, not government

    support.

    Economic Exploitation:

    Tenants live on fixed or low incomes in one of the
    most expensive U.S. cities.

    Substandard housing causes health impacts:
    respiratory illness, stress, sleep deprivation.

    Few housing alternatives keep residents trapped in
    unsafe units.

    Landlords exploit loopholes to maximize profit
    through neglect or illegal conversions.

    Gentrification intensifies displacement pressure on
    already vulnerable residents.

    KEY
    STAKEHOLDERS

    Local Artists and Media
    Use storytelling to raise awareness and support
    justice
    Influence public opinion through cultural work

    Tourists / General Public
    Largely unaware of housing issues
    Can be educated through exhibits and campaigns

    Policymakers (Mayor, Supervisors)
    Hold legal and funding power
    Motivated by public support and visibility

    SRO Residents
    Low-income, mostly Chinese immigrant families and
    elders
    Value safe, stable housing near cultural services
    Barriers: language, eviction fear, limited legal access

    SRO Owners / Landlords
    Motivated by profit; delay repairs unless forced
    Often exploit legal loopholes

    City of San Francisco (DBI, DPH)
    Enforce housing and health codes
    Understaffed; act mostly after violations are
    reported

    Chinatown Community Orgs (CPA, CCDC)
    Educate and support tenants
    Advocate for fair housing and cultural preservation

    STAKEHOLDER
    MAP

    CREATIVE PLAN CONCEPT:

    EXHIBIT DETAILS:

    GOALS & METRICS

    Immersive public exhibit + digital campaign

    highlighting life in Chinatown SROs.

    Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,

    Portsmouth Square, Union Square, public libraries

    Partner with artists of 41 Ross Gallery to create exhibits

    (Chinatown art gallery)

    Real resident stories in Cantonese, Mandarin, and English

    Sensory experience: visual storytelling + authentic soundscape

    15% increase in awareness (10,000+ in-

    person/online visitors in 3 months)

    10% boost in engagement (2,000 stakeholder

    pledges to officials)

    20% media coverage increase (targeting SF

    Chronicle, KQED, NBC Bay Area, etc.)

    Campaign Execution: Execution Plan
    Partner with SRO residents for story-

    sharing and co-creation

    Commission local artists for exhibit builds

    Host VIP media preview with journalists,

    community leaders, and advocates

    Digital Extension:
    Launch a micro-site with virtual tours, stories, and

    shareable content

    Promote with hashtag #RoomsForJustice to drive

    user-generated content

    Conclusion

    Chinatown’s SRO housing crisis stems from:

    • Systemic neglect and cultural marginalization

    • Political exclusion and lack of tenant protections

    • Discriminatory housing policies and profit-driven priorities

    THANK YOU!

    • “Rooms of Resilience” campaign responds by:

    • Centering storytelling as a tool for visibility and advocacy

    • Amplifying the voices of SRO residents

    • Bridging the gap between tenants, the public, and

    policymakers

    • Driving community-centered activism for lasting change

    RESOURCES

    Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,

    https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.

    Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.

    City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.

    https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/

    City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/

    Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,

    https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.

    San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force

    Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.

    Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-

    american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.

    “Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.

    “City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.

    “Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-

    chinatown-tool-registry-could-change-that.

    “Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-

    historic-number-chinatown-sro-families-housed.

    “Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.

    “Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.

    [https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)

    [https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)

    [https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)

    [https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)

    Thank You

    **## Reflection.pdf**

    The document below shows which group's project you are assigned to review
    and you will submit a generative critique that addresses the following prompts.
    You can respond in a written document (500–700 words), a slide deck, a 1-page
    zine-style visual, or another creative format of your choice. You will be graded
    based on the rubric (below).

    1. Understanding the Root Cause

    What problem is this group trying to address?

    What do you understand to be the root causes? Are they clearly identified?

    What’s one insight you gained from how this group framed the issue?

    2. Stakeholder Complexity

    Whose interests were most considered in their analysis?

    Who seems underrepresented or missing from their stakeholder map? Explain why this
    matters.

    Pose one thoughtful question about power, influence, or accountability among
    stakeholders.

    3. Creative Intervention as Experiment

    What intervention did they propose? What stands out about it?

    What do you think is brilliant, bold, or risky about their approach?

    If you could tweak or expand this idea, what would you suggest? Why?

    **## Team2-SFChinatownSROs.pdf.pdf**

    Chinatown

    TEAM 2
    BUS 682-03

    SROs

    SROs are essential low-income housing for immigrant and

    elderly residents.

    Many buildings are poorly maintained, posing serious health

    and safety risks.

    These issues require urgent policy reform and culturally

    competent solutions.

    San Francisco’s Chinatown is one of the oldest and most

    densely populated Chinese communities in the U.S.

    INTRO TO
    ISSUE

    Root Cause Analysis

    Systemic Causes:

    Historical housing discrimination and exclusionary
    zoning confining Chinese immigrants to segregated

    areas like Chinatown.
    Buildings were not upgraded from their original
    design (short-term use) to meet current resident

    needs.
    Chronic neglect (e.g., broken plumbing, pest

    infestations) worsened by weak city enforcement.
    Legal action (e.g., KRON4 report, April 2025) exposed

    unsafe and illegal unit conversions.

    Political Factors:

    Tenant underrepresentation in housing policymaking
    and enforcement.

    Reactive code enforcement allows dangerous
    conditions to persist.

    Language barriers and lack of translated materials
    block access to support.

    Protests highlight resistance to budget cuts, but
    institutional support remains fragile.

    Root Cause Analysis

    Cultural Barriers:

    Many are elderly or first-generation
    monolingual immigrants.

    Language isolation and fear (especially among
    undocumented tenants) limit advocacy.

    Social disconnection leaves seniors unaware
    of or unable to access resources.

    Tenant organizing exists but often relies on
    community-led efforts, not government

    support.

    Economic Exploitation:

    Tenants live on fixed or low incomes in one of the
    most expensive U.S. cities.

    Substandard housing causes health impacts:
    respiratory illness, stress, sleep deprivation.

    Few housing alternatives keep residents trapped in
    unsafe units.

    Landlords exploit loopholes to maximize profit
    through neglect or illegal conversions.

    Gentrification intensifies displacement pressure on
    already vulnerable residents.

    KEY
    STAKEHOLDERS

    Local Artists and Media
    Use storytelling to raise awareness and support
    justice
    Influence public opinion through cultural work

    Tourists / General Public
    Largely unaware of housing issues
    Can be educated through exhibits and campaigns

    Policymakers (Mayor, Supervisors)
    Hold legal and funding power
    Motivated by public support and visibility

    SRO Residents
    Low-income, mostly Chinese immigrant families and
    elders
    Value safe, stable housing near cultural services
    Barriers: language, eviction fear, limited legal access

    SRO Owners / Landlords
    Motivated by profit; delay repairs unless forced
    Often exploit legal loopholes

    City of San Francisco (DBI, DPH)
    Enforce housing and health codes
    Understaffed; act mostly after violations are
    reported

    Chinatown Community Orgs (CPA, CCDC)
    Educate and support tenants
    Advocate for fair housing and cultural preservation

    STAKEHOLDER
    MAP

    CREATIVE PLAN CONCEPT:

    EXHIBIT DETAILS:

    GOALS & METRICS

    Immersive public exhibit + digital campaign

    highlighting life in Chinatown SROs.

    Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,

    Portsmouth Square, Union Square, public libraries

    Partner with artists of 41 Ross Gallery to create exhibits

    (Chinatown art gallery)

    Real resident stories in Cantonese, Mandarin, and English

    Sensory experience: visual storytelling + authentic soundscape

    15% increase in awareness (10,000+ in-

    person/online visitors in 3 months)

    10% boost in engagement (2,000 stakeholder

    pledges to officials)

    20% media coverage increase (targeting SF

    Chronicle, KQED, NBC Bay Area, etc.)

    Campaign Execution: Execution Plan
    Partner with SRO residents for story-

    sharing and co-creation

    Commission local artists for exhibit builds

    Host VIP media preview with journalists,

    community leaders, and advocates

    Digital Extension:
    Launch a micro-site with virtual tours, stories, and

    shareable content

    Promote with hashtag #RoomsForJustice to drive

    user-generated content

    Conclusion

    Chinatown’s SRO housing crisis stems from:

    • Systemic neglect and cultural marginalization

    • Political exclusion and lack of tenant protections

    • Discriminatory housing policies and profit-driven priorities

    THANK YOU!

    • “Rooms of Resilience” campaign responds by:

    • Centering storytelling as a tool for visibility and advocacy

    • Amplifying the voices of SRO residents

    • Bridging the gap between tenants, the public, and

    policymakers

    • Driving community-centered activism for lasting change

    RESOURCES

    Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,

    https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.

    Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.

    City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.

    https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/

    City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/

    Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,

    https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.

    San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force

    Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,

    https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.

    Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-

    american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.

    “Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.

    “City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,

    https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.

    “Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-

    chinatown-tool-registry-could-change-that.

    “Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-

    historic-number-chinatown-sro-families-housed.

    “Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.

    “Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.

    [https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)

    [https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)

    [https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)

    [https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)

    [https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)

    [https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)

    [https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)

    [https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)

    Thank You