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**files (6)** – ## Topic_Week5Discussion_BikeLanesWickedSystemsandEngagement.pdf – ## Week5_ReadingsMedia_BikeLanesUrbanPlanning_LP748-L1_LeadershipandSystemApproachestoWickedProblems.pdf – Screenshot2026-06-12at4.58.43PM.png – Screenshot2026-06-12at4.58.53PM.png – Screenshot2026-06-12at5.02.5…
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**files (6)**
– ## Topic_Week5Discussion_BikeLanesWickedSystemsandEngagement.pdf
– ## Week5_ReadingsMedia_BikeLanesUrbanPlanning_LP748-L1_LeadershipandSystemApproachestoWickedProblems.pdf
– Screenshot2026-06-12at4.58.43PM.png
– Screenshot2026-06-12at4.58.53PM.png
– Screenshot2026-06-12at5.02.56PM.png
– Screenshot2026-06-12at5.03.04PM.png
**## Topic_Week5Discussion_BikeLanesWickedSystemsandEngagement.pdf**
Week 5 Discussion: Bike Lanes,
Wicked Systems, and Engagement
Week 5 Discussion Board: Bike Lanes, Wicked Systems, and Engagement
Hello everyone,
This week shifts our focus from understanding wicked problems to exploring how individuals,
communities, organizations, and policymakers attempt to engage them in practice. Drawing on
Bentley and Toth's (2020) discussion of working Part 3: In and Out of the Swamp, the Problem-
Driven Iterative Adaptation (PDIA) framework, and the bike lane and urban mobility case studies,
we examine how progress often emerges through experimentation, stakeholder engagement,
adaptation, and iterative learning rather than through comprehensive solutions.
For this discussion, reflect on the bike lane case study as an example of a wicked problem, and
consider what meaningful engagement might look like in a complex, evolving system.
In your post, respond to 2-3 prompts:
1. Reflect on a problem within a current or past work environment or system you are involved
in. How could you redefine the problem so that it reflects what people are actually
experiencing rather than a broader assumption of the problem?
2. Drawing from the PDIA framework, identify one aspect of the mobility system that could
serve as a realistic entry point for engagement or experimentation. Why might starting small
be beneficial in this context?
3. What resistance might you anticipate when attempting to shift priorities, processes, or ways
of working? Consider political, structural, cultural, or stakeholder-level resistance.
4. Reflect on the 'Bike Lane" case study: When organizations attempt to improve performance,
efficiency, or effectiveness, what unintended consequences or tradeoffs might arise?
5. Reflect on your own wicked problem. What lessons from the bike lane case or PDIA
framework might inform the way you approach engagement, experimentation, stakeholder
collaboration, or adaptive action within your chosen issue?
As you respond to classmates, focus on exploring possibilities and stakeholder realities rather
than identifying a single "best" solution. Consider how different approaches may create
opportunities for learning and movement within complex systems.
Looking forward to your responses.
Warmly,
Christie & AJ & Dr. Wedaman
Reply
Course Chat
**## Week5_ReadingsMedia_BikeLanesUrbanPlanning_LP748-L1_LeadershipandSystemApproachestoWickedProblems.pdf**
Week 5: Readings & Media: Bike Lanes &
Urban Planning
Week 5: Bike Lanes, Wicked Mobility Systems, and Iterative Change
Required Case Study: Popup Bike Lane Study Rodriguez-Valencia, A., Rosas-Satizábal, D., Gordo, D., &
Ochoa, A. (2019). Impact of household proximity to the cycling network on bicycle ridership: The case of
Bogotá. Journal of Transport Geography, 79, N.PAG. https://doi-
org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480 (https://doi-
org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
Required Readings & Video:
Bentley, M., & Toth, M. (2020). Part 3.
https://www.youtube.com/watch?v=UmcPR4QChZc (https://www.youtube.com/watch?
v=UmcPR4QChZc)
(https://www.youtube.com/watch?v=UmcPR4QChZc)
Required Systems Inquiry Resources (PDIA toolkit): 20181017-PDIAtoolkit_Version-1.2_FINAL-
45a79cfe41395b59.pdf (https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
(https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
Andrews, M., Pritchett, L., Woolcock, M., & Samji, S. (2018). PDIA toolkit: A DIY approach to solving
complex problems (Version 1.2). Harvard Kennedy School Building State Capability Program.
PDIA Toolkit — Harvard Kennedy School Building State Capability
(https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
PDIA Overview Video (https://www.youtube.com/watch?
v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
(https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
PDIA Podcast Episode (https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?
utm_source=chatgpt.com)
Recommended Readings & Video: Course Chat
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://www.youtube.com/watch?v=UmcPR4QChZc](https://www.youtube.com/watch?v=UmcPR4QChZc)
[https://www.youtube.com/watch?v=UmcPR4QChZc](https://www.youtube.com/watch?v=UmcPR4QChZc)
[https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1](https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1](https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com](https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
[https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com](https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
van Waes, A., Farla, J., & Raven, R. (2020). Why do companies’ institutional strategies differ across cities? A
cross-case analysis of bike sharing in Shanghai & Amsterdam. Environmental Innovation and Societal
Transitions, 36, 151–163. https://doi.org/10.1016/j.eist.2020.06.002
(https://doi.org/10.1016/j.eist.2020.06.002)
Becker, S., von Schneidemesser, D., Caseiro, A., Götting, K., Schmitz, S., & von Schneidemesser, E.
(2022). Pop-up cycling infrastructure as a niche innovation for sustainable transportation in European cities:
An inter- and transdisciplinary case study of Berlin. Sustainable Cities and Society, 87,
104168. https://doi.org/10.1016/j.scs.2022.104168 (https://doi.org/10.1016/j.scs.2022.104168)
Rosas-Satizábal, D., & Rodriguez-Valencia, A. (2019). Factors and policies explaining the emergence of the
bicycle commuter in Bogotá. Case Studies on Transport Policy, 7(1), 138–
149. https://doi.org/10.1016/j.cstp.2018.12.007 (https://doi.org/10.1016/j.cstp.2018.12.007)
Younes, H., Nasri, A., Baiocchi, G., & Zhang, L. (2019). How transit service closures influence bikesharing
demand: Lessons learned from SafeTrack project in Washington, D.C. metropolitan area. Journal of
Transport Geography, 76, 83–92. https://doi.org/10.1016/j.jtrangeo.2019.03.004
(https://doi.org/10.1016/j.jtrangeo.2019.03.004)
https://www.youtube.com/watch?v=etwt75kYYhk (https://www.youtube.com/watch?v=etwt75kYYhk)
(https://www.youtube.com/watch?v=etwt75kYYhk)
Optional Case Study Resource on Urban Planning:
https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-
infrastructure.pdf?utm_source=chatgpt.com
(https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-
infrastructure.pdf?utm_source=chatgpt.com)
Send
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://www.youtube.com/watch?v=etwt75kYYhk](https://www.youtube.com/watch?v=etwt75kYYhk)
[https://www.youtube.com/watch?v=etwt75kYYhk](https://www.youtube.com/watch?v=etwt75kYYhk)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
**Screenshot2026-06-12at4.58.43PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at4-58-43pm-png-10561729)
**Screenshot2026-06-12at4.58.53PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at4-58-53pm-png-10561731)
**Screenshot2026-06-12at5.02.56PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at5-02-56pm-png)
**Screenshot2026-06-12at5.03.04PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at5-03-04pm-png)
**Screenshot2026-06-12at5.03.04PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at5-03-04pm-png)
**## Topic_Week5Discussion_BikeLanesWickedSystemsandEngagement.pdf**
Week 5 Discussion: Bike Lanes,
Wicked Systems, and Engagement
Week 5 Discussion Board: Bike Lanes, Wicked Systems, and Engagement
Hello everyone,
This week shifts our focus from understanding wicked problems to exploring how individuals,
communities, organizations, and policymakers attempt to engage them in practice. Drawing on
Bentley and Toth's (2020) discussion of working Part 3: In and Out of the Swamp, the Problem-
Driven Iterative Adaptation (PDIA) framework, and the bike lane and urban mobility case studies,
we examine how progress often emerges through experimentation, stakeholder engagement,
adaptation, and iterative learning rather than through comprehensive solutions.
For this discussion, reflect on the bike lane case study as an example of a wicked problem, and
consider what meaningful engagement might look like in a complex, evolving system.
In your post, respond to 2-3 prompts:
1. Reflect on a problem within a current or past work environment or system you are involved
in. How could you redefine the problem so that it reflects what people are actually
experiencing rather than a broader assumption of the problem?
2. Drawing from the PDIA framework, identify one aspect of the mobility system that could
serve as a realistic entry point for engagement or experimentation. Why might starting small
be beneficial in this context?
3. What resistance might you anticipate when attempting to shift priorities, processes, or ways
of working? Consider political, structural, cultural, or stakeholder-level resistance.
4. Reflect on the 'Bike Lane" case study: When organizations attempt to improve performance,
efficiency, or effectiveness, what unintended consequences or tradeoffs might arise?
5. Reflect on your own wicked problem. What lessons from the bike lane case or PDIA
framework might inform the way you approach engagement, experimentation, stakeholder
collaboration, or adaptive action within your chosen issue?
As you respond to classmates, focus on exploring possibilities and stakeholder realities rather
than identifying a single "best" solution. Consider how different approaches may create
opportunities for learning and movement within complex systems.
Looking forward to your responses.
Warmly,
Christie & AJ & Dr. Wedaman
Reply
Course Chat
**## Week5_ReadingsMedia_BikeLanesUrbanPlanning_LP748-L1_LeadershipandSystemApproachestoWickedProblems.pdf**
Week 5: Readings & Media: Bike Lanes &
Urban Planning
Week 5: Bike Lanes, Wicked Mobility Systems, and Iterative Change
Required Case Study: Popup Bike Lane Study Rodriguez-Valencia, A., Rosas-Satizábal, D., Gordo, D., &
Ochoa, A. (2019). Impact of household proximity to the cycling network on bicycle ridership: The case of
Bogotá. Journal of Transport Geography, 79, N.PAG. https://doi-
org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480 (https://doi-
org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
Required Readings & Video:
Bentley, M., & Toth, M. (2020). Part 3.
https://www.youtube.com/watch?v=UmcPR4QChZc (https://www.youtube.com/watch?
v=UmcPR4QChZc)
(https://www.youtube.com/watch?v=UmcPR4QChZc)
Required Systems Inquiry Resources (PDIA toolkit): 20181017-PDIAtoolkit_Version-1.2_FINAL-
45a79cfe41395b59.pdf (https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
(https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
Andrews, M., Pritchett, L., Woolcock, M., & Samji, S. (2018). PDIA toolkit: A DIY approach to solving
complex problems (Version 1.2). Harvard Kennedy School Building State Capability Program.
PDIA Toolkit — Harvard Kennedy School Building State Capability
(https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
PDIA Overview Video (https://www.youtube.com/watch?
v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
(https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
PDIA Podcast Episode (https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?
utm_source=chatgpt.com)
Recommended Readings & Video: Course Chat
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://www.youtube.com/watch?v=UmcPR4QChZc](https://www.youtube.com/watch?v=UmcPR4QChZc)
[https://www.youtube.com/watch?v=UmcPR4QChZc](https://www.youtube.com/watch?v=UmcPR4QChZc)
[https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1](https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1](https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com](https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
[https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com](https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
van Waes, A., Farla, J., & Raven, R. (2020). Why do companies’ institutional strategies differ across cities? A
cross-case analysis of bike sharing in Shanghai & Amsterdam. Environmental Innovation and Societal
Transitions, 36, 151–163. https://doi.org/10.1016/j.eist.2020.06.002
(https://doi.org/10.1016/j.eist.2020.06.002)
Becker, S., von Schneidemesser, D., Caseiro, A., Götting, K., Schmitz, S., & von Schneidemesser, E.
(2022). Pop-up cycling infrastructure as a niche innovation for sustainable transportation in European cities:
An inter- and transdisciplinary case study of Berlin. Sustainable Cities and Society, 87,
104168. https://doi.org/10.1016/j.scs.2022.104168 (https://doi.org/10.1016/j.scs.2022.104168)
Rosas-Satizábal, D., & Rodriguez-Valencia, A. (2019). Factors and policies explaining the emergence of the
bicycle commuter in Bogotá. Case Studies on Transport Policy, 7(1), 138–
149. https://doi.org/10.1016/j.cstp.2018.12.007 (https://doi.org/10.1016/j.cstp.2018.12.007)
Younes, H., Nasri, A., Baiocchi, G., & Zhang, L. (2019). How transit service closures influence bikesharing
demand: Lessons learned from SafeTrack project in Washington, D.C. metropolitan area. Journal of
Transport Geography, 76, 83–92. https://doi.org/10.1016/j.jtrangeo.2019.03.004
(https://doi.org/10.1016/j.jtrangeo.2019.03.004)
https://www.youtube.com/watch?v=etwt75kYYhk (https://www.youtube.com/watch?v=etwt75kYYhk)
(https://www.youtube.com/watch?v=etwt75kYYhk)
Optional Case Study Resource on Urban Planning:
https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-
infrastructure.pdf?utm_source=chatgpt.com
(https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-
infrastructure.pdf?utm_source=chatgpt.com)
Send
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://www.youtube.com/watch?v=etwt75kYYhk](https://www.youtube.com/watch?v=etwt75kYYhk)
[https://www.youtube.com/watch?v=etwt75kYYhk](https://www.youtube.com/watch?v=etwt75kYYhk)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
**Screenshot2026-06-12at4.58.43PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at4-58-43pm-png-10561729)
**Screenshot2026-06-12at4.58.53PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at4-58-53pm-png-10561731)
**Screenshot2026-06-12at5.02.56PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at5-02-56pm-png)
**Screenshot2026-06-12at5.03.04PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at5-03-04pm-png)
**## Topic_Week5Discussion_BikeLanesWickedSystemsandEngagement.pdf**
Week 5 Discussion: Bike Lanes,
Wicked Systems, and Engagement
Week 5 Discussion Board: Bike Lanes, Wicked Systems, and Engagement
Hello everyone,
This week shifts our focus from understanding wicked problems to exploring how individuals,
communities, organizations, and policymakers attempt to engage them in practice. Drawing on
Bentley and Toth's (2020) discussion of working Part 3: In and Out of the Swamp, the Problem-
Driven Iterative Adaptation (PDIA) framework, and the bike lane and urban mobility case studies,
we examine how progress often emerges through experimentation, stakeholder engagement,
adaptation, and iterative learning rather than through comprehensive solutions.
For this discussion, reflect on the bike lane case study as an example of a wicked problem, and
consider what meaningful engagement might look like in a complex, evolving system.
In your post, respond to 2-3 prompts:
1. Reflect on a problem within a current or past work environment or system you are involved
in. How could you redefine the problem so that it reflects what people are actually
experiencing rather than a broader assumption of the problem?
2. Drawing from the PDIA framework, identify one aspect of the mobility system that could
serve as a realistic entry point for engagement or experimentation. Why might starting small
be beneficial in this context?
3. What resistance might you anticipate when attempting to shift priorities, processes, or ways
of working? Consider political, structural, cultural, or stakeholder-level resistance.
4. Reflect on the 'Bike Lane" case study: When organizations attempt to improve performance,
efficiency, or effectiveness, what unintended consequences or tradeoffs might arise?
5. Reflect on your own wicked problem. What lessons from the bike lane case or PDIA
framework might inform the way you approach engagement, experimentation, stakeholder
collaboration, or adaptive action within your chosen issue?
As you respond to classmates, focus on exploring possibilities and stakeholder realities rather
than identifying a single "best" solution. Consider how different approaches may create
opportunities for learning and movement within complex systems.
Looking forward to your responses.
Warmly,
Christie & AJ & Dr. Wedaman
Reply
Course Chat
**## Week5_ReadingsMedia_BikeLanesUrbanPlanning_LP748-L1_LeadershipandSystemApproachestoWickedProblems.pdf**
Week 5: Readings & Media: Bike Lanes &
Urban Planning
Week 5: Bike Lanes, Wicked Mobility Systems, and Iterative Change
Required Case Study: Popup Bike Lane Study Rodriguez-Valencia, A., Rosas-Satizábal, D., Gordo, D., &
Ochoa, A. (2019). Impact of household proximity to the cycling network on bicycle ridership: The case of
Bogotá. Journal of Transport Geography, 79, N.PAG. https://doi-
org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480 (https://doi-
org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
Required Readings & Video:
Bentley, M., & Toth, M. (2020). Part 3.
https://www.youtube.com/watch?v=UmcPR4QChZc (https://www.youtube.com/watch?
v=UmcPR4QChZc)
(https://www.youtube.com/watch?v=UmcPR4QChZc)
Required Systems Inquiry Resources (PDIA toolkit): 20181017-PDIAtoolkit_Version-1.2_FINAL-
45a79cfe41395b59.pdf (https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
(https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
Andrews, M., Pritchett, L., Woolcock, M., & Samji, S. (2018). PDIA toolkit: A DIY approach to solving
complex problems (Version 1.2). Harvard Kennedy School Building State Capability Program.
PDIA Toolkit — Harvard Kennedy School Building State Capability
(https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
PDIA Overview Video (https://www.youtube.com/watch?
v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
(https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
PDIA Podcast Episode (https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?
utm_source=chatgpt.com)
Recommended Readings & Video: Course Chat
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480](https://doi-org.williamjames.idm.oclc.org/10.1016/j.jtrangeo.2019.102480)
[https://www.youtube.com/watch?v=UmcPR4QChZc](https://www.youtube.com/watch?v=UmcPR4QChZc)
[https://www.youtube.com/watch?v=UmcPR4QChZc](https://www.youtube.com/watch?v=UmcPR4QChZc)
[https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1](https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1](https://canvas.williamjames.edu/courses/10774/files/1021636?wrap=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1](https://canvas.williamjames.edu/courses/10774/files/1021636/download?download_frd=1)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com](https://bsc.hks.harvard.edu/tools/toolkit/?utm_source=chatgpt.com)
[https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com](https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
[https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com](https://www.youtube.com/watch?v=bQwVtlwLbSE&t=20s&utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
[https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com](https://harvardbsc.simplecast.com/episodes/pdiatoolkit-unavHTqZ?utm_source=chatgpt.com)
van Waes, A., Farla, J., & Raven, R. (2020). Why do companies’ institutional strategies differ across cities? A
cross-case analysis of bike sharing in Shanghai & Amsterdam. Environmental Innovation and Societal
Transitions, 36, 151–163. https://doi.org/10.1016/j.eist.2020.06.002
(https://doi.org/10.1016/j.eist.2020.06.002)
Becker, S., von Schneidemesser, D., Caseiro, A., Götting, K., Schmitz, S., & von Schneidemesser, E.
(2022). Pop-up cycling infrastructure as a niche innovation for sustainable transportation in European cities:
An inter- and transdisciplinary case study of Berlin. Sustainable Cities and Society, 87,
104168. https://doi.org/10.1016/j.scs.2022.104168 (https://doi.org/10.1016/j.scs.2022.104168)
Rosas-Satizábal, D., & Rodriguez-Valencia, A. (2019). Factors and policies explaining the emergence of the
bicycle commuter in Bogotá. Case Studies on Transport Policy, 7(1), 138–
149. https://doi.org/10.1016/j.cstp.2018.12.007 (https://doi.org/10.1016/j.cstp.2018.12.007)
Younes, H., Nasri, A., Baiocchi, G., & Zhang, L. (2019). How transit service closures influence bikesharing
demand: Lessons learned from SafeTrack project in Washington, D.C. metropolitan area. Journal of
Transport Geography, 76, 83–92. https://doi.org/10.1016/j.jtrangeo.2019.03.004
(https://doi.org/10.1016/j.jtrangeo.2019.03.004)
https://www.youtube.com/watch?v=etwt75kYYhk (https://www.youtube.com/watch?v=etwt75kYYhk)
(https://www.youtube.com/watch?v=etwt75kYYhk)
Optional Case Study Resource on Urban Planning:
https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-
infrastructure.pdf?utm_source=chatgpt.com
(https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-
infrastructure.pdf?utm_source=chatgpt.com)
Send
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.eist.2020.06.002](https://doi.org/10.1016/j.eist.2020.06.002)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.scs.2022.104168](https://doi.org/10.1016/j.scs.2022.104168)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.cstp.2018.12.007](https://doi.org/10.1016/j.cstp.2018.12.007)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://doi.org/10.1016/j.jtrangeo.2019.03.004](https://doi.org/10.1016/j.jtrangeo.2019.03.004)
[https://www.youtube.com/watch?v=etwt75kYYhk](https://www.youtube.com/watch?v=etwt75kYYhk)
[https://www.youtube.com/watch?v=etwt75kYYhk](https://www.youtube.com/watch?v=etwt75kYYhk)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
[https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com](https://www.urban.org/sites/default/files/publication/105402/making-the-case-for-improved-bicycling-infrastructure.pdf?utm_source=chatgpt.com)
**Screenshot2026-06-12at4.58.43PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at4-58-43pm-png-10561729)
**Screenshot2026-06-12at4.58.53PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at4-58-53pm-png-10561731)
**Screenshot2026-06-12at5.02.56PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at5-02-56pm-png)
**Screenshot2026-06-12at5.03.04PM.png**
This file is too large to display. [View in new window](https://www.sweetstudy.com/files/screenshot2026-06-12at5-03-04pm-png)
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