Executive Solution Overview
[>Economics homework help](https://www.sweetstudy.com/fields/business-finance-economics) Please see attachments – a year ago **files (2)** – ## Reflection.pdf – ## Team2-SFChinatownSROs.pdf.pdf **## Reflection.pdf** The document below shows which group's project you are assigned to review and you wi…
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[>Economics homework help](https://www.sweetstudy.com/fields/business-finance-economics)
Please see attachments
– a year ago
**files (2)**
– ## Reflection.pdf
– ## Team2-SFChinatownSROs.pdf.pdf
**## Reflection.pdf**
The document below shows which group's project you are assigned to review
and you will submit a generative critique that addresses the following prompts.
You can respond in a written document (500–700 words), a slide deck, a 1-page
zine-style visual, or another creative format of your choice. You will be graded
based on the rubric (below).
1. Understanding the Root Cause
What problem is this group trying to address?
What do you understand to be the root causes? Are they clearly identified?
What’s one insight you gained from how this group framed the issue?
2. Stakeholder Complexity
Whose interests were most considered in their analysis?
Who seems underrepresented or missing from their stakeholder map? Explain why this
matters.
Pose one thoughtful question about power, influence, or accountability among
stakeholders.
3. Creative Intervention as Experiment
What intervention did they propose? What stands out about it?
What do you think is brilliant, bold, or risky about their approach?
If you could tweak or expand this idea, what would you suggest? Why?
**## Team2-SFChinatownSROs.pdf.pdf**
Chinatown
TEAM 2
BUS 682-03
SROs
SROs are essential low-income housing for immigrant and
elderly residents.
Many buildings are poorly maintained, posing serious health
and safety risks.
These issues require urgent policy reform and culturally
competent solutions.
San Francisco’s Chinatown is one of the oldest and most
densely populated Chinese communities in the U.S.
INTRO TO
ISSUE
Root Cause Analysis
Systemic Causes:
Historical housing discrimination and exclusionary
zoning confining Chinese immigrants to segregated
areas like Chinatown.
Buildings were not upgraded from their original
design (short-term use) to meet current resident
needs.
Chronic neglect (e.g., broken plumbing, pest
infestations) worsened by weak city enforcement.
Legal action (e.g., KRON4 report, April 2025) exposed
unsafe and illegal unit conversions.
Political Factors:
Tenant underrepresentation in housing policymaking
and enforcement.
Reactive code enforcement allows dangerous
conditions to persist.
Language barriers and lack of translated materials
block access to support.
Protests highlight resistance to budget cuts, but
institutional support remains fragile.
Root Cause Analysis
Cultural Barriers:
Many are elderly or first-generation
monolingual immigrants.
Language isolation and fear (especially among
undocumented tenants) limit advocacy.
Social disconnection leaves seniors unaware
of or unable to access resources.
Tenant organizing exists but often relies on
community-led efforts, not government
support.
Economic Exploitation:
Tenants live on fixed or low incomes in one of the
most expensive U.S. cities.
Substandard housing causes health impacts:
respiratory illness, stress, sleep deprivation.
Few housing alternatives keep residents trapped in
unsafe units.
Landlords exploit loopholes to maximize profit
through neglect or illegal conversions.
Gentrification intensifies displacement pressure on
already vulnerable residents.
KEY
STAKEHOLDERS
Local Artists and Media
Use storytelling to raise awareness and support
justice
Influence public opinion through cultural work
Tourists / General Public
Largely unaware of housing issues
Can be educated through exhibits and campaigns
Policymakers (Mayor, Supervisors)
Hold legal and funding power
Motivated by public support and visibility
SRO Residents
Low-income, mostly Chinese immigrant families and
elders
Value safe, stable housing near cultural services
Barriers: language, eviction fear, limited legal access
SRO Owners / Landlords
Motivated by profit; delay repairs unless forced
Often exploit legal loopholes
City of San Francisco (DBI, DPH)
Enforce housing and health codes
Understaffed; act mostly after violations are
reported
Chinatown Community Orgs (CPA, CCDC)
Educate and support tenants
Advocate for fair housing and cultural preservation
STAKEHOLDER
MAP
CREATIVE PLAN CONCEPT:
EXHIBIT DETAILS:
GOALS & METRICS
Immersive public exhibit + digital campaign
highlighting life in Chinatown SROs.
Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,
Portsmouth Square, Union Square, public libraries
Partner with artists of 41 Ross Gallery to create exhibits
(Chinatown art gallery)
Real resident stories in Cantonese, Mandarin, and English
Sensory experience: visual storytelling + authentic soundscape
15% increase in awareness (10,000+ in-
person/online visitors in 3 months)
10% boost in engagement (2,000 stakeholder
pledges to officials)
20% media coverage increase (targeting SF
Chronicle, KQED, NBC Bay Area, etc.)
Campaign Execution: Execution Plan
Partner with SRO residents for story-
sharing and co-creation
Commission local artists for exhibit builds
Host VIP media preview with journalists,
community leaders, and advocates
Digital Extension:
Launch a micro-site with virtual tours, stories, and
shareable content
Promote with hashtag #RoomsForJustice to drive
user-generated content
Conclusion
Chinatown’s SRO housing crisis stems from:
• Systemic neglect and cultural marginalization
• Political exclusion and lack of tenant protections
• Discriminatory housing policies and profit-driven priorities
THANK YOU!
• “Rooms of Resilience” campaign responds by:
• Centering storytelling as a tool for visibility and advocacy
• Amplifying the voices of SRO residents
• Bridging the gap between tenants, the public, and
policymakers
• Driving community-centered activism for lasting change
RESOURCES
Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,
https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.
Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.
City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.
https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/
City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/
Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,
https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.
San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force
Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.
Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-
american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.
“Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.
“City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.
“Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-
chinatown-tool-registry-could-change-that.
“Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-
historic-number-chinatown-sro-families-housed.
“Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.
“Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.
[https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)
[https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)
[https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)
[https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)
Thank You
**## Team2-SFChinatownSROs.pdf.pdf**
Chinatown
TEAM 2
BUS 682-03
SROs
SROs are essential low-income housing for immigrant and
elderly residents.
Many buildings are poorly maintained, posing serious health
and safety risks.
These issues require urgent policy reform and culturally
competent solutions.
San Francisco’s Chinatown is one of the oldest and most
densely populated Chinese communities in the U.S.
INTRO TO
ISSUE
Root Cause Analysis
Systemic Causes:
Historical housing discrimination and exclusionary
zoning confining Chinese immigrants to segregated
areas like Chinatown.
Buildings were not upgraded from their original
design (short-term use) to meet current resident
needs.
Chronic neglect (e.g., broken plumbing, pest
infestations) worsened by weak city enforcement.
Legal action (e.g., KRON4 report, April 2025) exposed
unsafe and illegal unit conversions.
Political Factors:
Tenant underrepresentation in housing policymaking
and enforcement.
Reactive code enforcement allows dangerous
conditions to persist.
Language barriers and lack of translated materials
block access to support.
Protests highlight resistance to budget cuts, but
institutional support remains fragile.
Root Cause Analysis
Cultural Barriers:
Many are elderly or first-generation
monolingual immigrants.
Language isolation and fear (especially among
undocumented tenants) limit advocacy.
Social disconnection leaves seniors unaware
of or unable to access resources.
Tenant organizing exists but often relies on
community-led efforts, not government
support.
Economic Exploitation:
Tenants live on fixed or low incomes in one of the
most expensive U.S. cities.
Substandard housing causes health impacts:
respiratory illness, stress, sleep deprivation.
Few housing alternatives keep residents trapped in
unsafe units.
Landlords exploit loopholes to maximize profit
through neglect or illegal conversions.
Gentrification intensifies displacement pressure on
already vulnerable residents.
KEY
STAKEHOLDERS
Local Artists and Media
Use storytelling to raise awareness and support
justice
Influence public opinion through cultural work
Tourists / General Public
Largely unaware of housing issues
Can be educated through exhibits and campaigns
Policymakers (Mayor, Supervisors)
Hold legal and funding power
Motivated by public support and visibility
SRO Residents
Low-income, mostly Chinese immigrant families and
elders
Value safe, stable housing near cultural services
Barriers: language, eviction fear, limited legal access
SRO Owners / Landlords
Motivated by profit; delay repairs unless forced
Often exploit legal loopholes
City of San Francisco (DBI, DPH)
Enforce housing and health codes
Understaffed; act mostly after violations are
reported
Chinatown Community Orgs (CPA, CCDC)
Educate and support tenants
Advocate for fair housing and cultural preservation
STAKEHOLDER
MAP
CREATIVE PLAN CONCEPT:
EXHIBIT DETAILS:
GOALS & METRICS
Immersive public exhibit + digital campaign
highlighting life in Chinatown SROs.
Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,
Portsmouth Square, Union Square, public libraries
Partner with artists of 41 Ross Gallery to create exhibits
(Chinatown art gallery)
Real resident stories in Cantonese, Mandarin, and English
Sensory experience: visual storytelling + authentic soundscape
15% increase in awareness (10,000+ in-
person/online visitors in 3 months)
10% boost in engagement (2,000 stakeholder
pledges to officials)
20% media coverage increase (targeting SF
Chronicle, KQED, NBC Bay Area, etc.)
Campaign Execution: Execution Plan
Partner with SRO residents for story-
sharing and co-creation
Commission local artists for exhibit builds
Host VIP media preview with journalists,
community leaders, and advocates
Digital Extension:
Launch a micro-site with virtual tours, stories, and
shareable content
Promote with hashtag #RoomsForJustice to drive
user-generated content
Conclusion
Chinatown’s SRO housing crisis stems from:
• Systemic neglect and cultural marginalization
• Political exclusion and lack of tenant protections
• Discriminatory housing policies and profit-driven priorities
THANK YOU!
• “Rooms of Resilience” campaign responds by:
• Centering storytelling as a tool for visibility and advocacy
• Amplifying the voices of SRO residents
• Bridging the gap between tenants, the public, and
policymakers
• Driving community-centered activism for lasting change
RESOURCES
Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,
https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.
Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.
City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.
https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/
City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/
Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,
https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.
San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force
Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.
Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-
american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.
“Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.
“City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.
“Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-
chinatown-tool-registry-could-change-that.
“Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-
historic-number-chinatown-sro-families-housed.
“Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.
“Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.
[https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)
[https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)
[https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)
[https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)
Thank You
**## Reflection.pdf**
The document below shows which group's project you are assigned to review
and you will submit a generative critique that addresses the following prompts.
You can respond in a written document (500–700 words), a slide deck, a 1-page
zine-style visual, or another creative format of your choice. You will be graded
based on the rubric (below).
1. Understanding the Root Cause
What problem is this group trying to address?
What do you understand to be the root causes? Are they clearly identified?
What’s one insight you gained from how this group framed the issue?
2. Stakeholder Complexity
Whose interests were most considered in their analysis?
Who seems underrepresented or missing from their stakeholder map? Explain why this
matters.
Pose one thoughtful question about power, influence, or accountability among
stakeholders.
3. Creative Intervention as Experiment
What intervention did they propose? What stands out about it?
What do you think is brilliant, bold, or risky about their approach?
If you could tweak or expand this idea, what would you suggest? Why?
**## Team2-SFChinatownSROs.pdf.pdf**
Chinatown
TEAM 2
BUS 682-03
SROs
SROs are essential low-income housing for immigrant and
elderly residents.
Many buildings are poorly maintained, posing serious health
and safety risks.
These issues require urgent policy reform and culturally
competent solutions.
San Francisco’s Chinatown is one of the oldest and most
densely populated Chinese communities in the U.S.
INTRO TO
ISSUE
Root Cause Analysis
Systemic Causes:
Historical housing discrimination and exclusionary
zoning confining Chinese immigrants to segregated
areas like Chinatown.
Buildings were not upgraded from their original
design (short-term use) to meet current resident
needs.
Chronic neglect (e.g., broken plumbing, pest
infestations) worsened by weak city enforcement.
Legal action (e.g., KRON4 report, April 2025) exposed
unsafe and illegal unit conversions.
Political Factors:
Tenant underrepresentation in housing policymaking
and enforcement.
Reactive code enforcement allows dangerous
conditions to persist.
Language barriers and lack of translated materials
block access to support.
Protests highlight resistance to budget cuts, but
institutional support remains fragile.
Root Cause Analysis
Cultural Barriers:
Many are elderly or first-generation
monolingual immigrants.
Language isolation and fear (especially among
undocumented tenants) limit advocacy.
Social disconnection leaves seniors unaware
of or unable to access resources.
Tenant organizing exists but often relies on
community-led efforts, not government
support.
Economic Exploitation:
Tenants live on fixed or low incomes in one of the
most expensive U.S. cities.
Substandard housing causes health impacts:
respiratory illness, stress, sleep deprivation.
Few housing alternatives keep residents trapped in
unsafe units.
Landlords exploit loopholes to maximize profit
through neglect or illegal conversions.
Gentrification intensifies displacement pressure on
already vulnerable residents.
KEY
STAKEHOLDERS
Local Artists and Media
Use storytelling to raise awareness and support
justice
Influence public opinion through cultural work
Tourists / General Public
Largely unaware of housing issues
Can be educated through exhibits and campaigns
Policymakers (Mayor, Supervisors)
Hold legal and funding power
Motivated by public support and visibility
SRO Residents
Low-income, mostly Chinese immigrant families and
elders
Value safe, stable housing near cultural services
Barriers: language, eviction fear, limited legal access
SRO Owners / Landlords
Motivated by profit; delay repairs unless forced
Often exploit legal loopholes
City of San Francisco (DBI, DPH)
Enforce housing and health codes
Understaffed; act mostly after violations are
reported
Chinatown Community Orgs (CPA, CCDC)
Educate and support tenants
Advocate for fair housing and cultural preservation
STAKEHOLDER
MAP
CREATIVE PLAN CONCEPT:
EXHIBIT DETAILS:
GOALS & METRICS
Immersive public exhibit + digital campaign
highlighting life in Chinatown SROs.
Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,
Portsmouth Square, Union Square, public libraries
Partner with artists of 41 Ross Gallery to create exhibits
(Chinatown art gallery)
Real resident stories in Cantonese, Mandarin, and English
Sensory experience: visual storytelling + authentic soundscape
15% increase in awareness (10,000+ in-
person/online visitors in 3 months)
10% boost in engagement (2,000 stakeholder
pledges to officials)
20% media coverage increase (targeting SF
Chronicle, KQED, NBC Bay Area, etc.)
Campaign Execution: Execution Plan
Partner with SRO residents for story-
sharing and co-creation
Commission local artists for exhibit builds
Host VIP media preview with journalists,
community leaders, and advocates
Digital Extension:
Launch a micro-site with virtual tours, stories, and
shareable content
Promote with hashtag #RoomsForJustice to drive
user-generated content
Conclusion
Chinatown’s SRO housing crisis stems from:
• Systemic neglect and cultural marginalization
• Political exclusion and lack of tenant protections
• Discriminatory housing policies and profit-driven priorities
THANK YOU!
• “Rooms of Resilience” campaign responds by:
• Centering storytelling as a tool for visibility and advocacy
• Amplifying the voices of SRO residents
• Bridging the gap between tenants, the public, and
policymakers
• Driving community-centered activism for lasting change
RESOURCES
Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,
https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.
Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.
City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.
https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/
City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/
Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,
https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.
San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force
Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.
Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-
american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.
“Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.
“City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.
“Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-
chinatown-tool-registry-could-change-that.
“Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-
historic-number-chinatown-sro-families-housed.
“Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.
“Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.
[https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)
[https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)
[https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)
[https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)
Thank You
**## Reflection.pdf**
The document below shows which group's project you are assigned to review
and you will submit a generative critique that addresses the following prompts.
You can respond in a written document (500–700 words), a slide deck, a 1-page
zine-style visual, or another creative format of your choice. You will be graded
based on the rubric (below).
1. Understanding the Root Cause
What problem is this group trying to address?
What do you understand to be the root causes? Are they clearly identified?
What’s one insight you gained from how this group framed the issue?
2. Stakeholder Complexity
Whose interests were most considered in their analysis?
Who seems underrepresented or missing from their stakeholder map? Explain why this
matters.
Pose one thoughtful question about power, influence, or accountability among
stakeholders.
3. Creative Intervention as Experiment
What intervention did they propose? What stands out about it?
What do you think is brilliant, bold, or risky about their approach?
If you could tweak or expand this idea, what would you suggest? Why?
**## Team2-SFChinatownSROs.pdf.pdf**
Chinatown
TEAM 2
BUS 682-03
SROs
SROs are essential low-income housing for immigrant and
elderly residents.
Many buildings are poorly maintained, posing serious health
and safety risks.
These issues require urgent policy reform and culturally
competent solutions.
San Francisco’s Chinatown is one of the oldest and most
densely populated Chinese communities in the U.S.
INTRO TO
ISSUE
Root Cause Analysis
Systemic Causes:
Historical housing discrimination and exclusionary
zoning confining Chinese immigrants to segregated
areas like Chinatown.
Buildings were not upgraded from their original
design (short-term use) to meet current resident
needs.
Chronic neglect (e.g., broken plumbing, pest
infestations) worsened by weak city enforcement.
Legal action (e.g., KRON4 report, April 2025) exposed
unsafe and illegal unit conversions.
Political Factors:
Tenant underrepresentation in housing policymaking
and enforcement.
Reactive code enforcement allows dangerous
conditions to persist.
Language barriers and lack of translated materials
block access to support.
Protests highlight resistance to budget cuts, but
institutional support remains fragile.
Root Cause Analysis
Cultural Barriers:
Many are elderly or first-generation
monolingual immigrants.
Language isolation and fear (especially among
undocumented tenants) limit advocacy.
Social disconnection leaves seniors unaware
of or unable to access resources.
Tenant organizing exists but often relies on
community-led efforts, not government
support.
Economic Exploitation:
Tenants live on fixed or low incomes in one of the
most expensive U.S. cities.
Substandard housing causes health impacts:
respiratory illness, stress, sleep deprivation.
Few housing alternatives keep residents trapped in
unsafe units.
Landlords exploit loopholes to maximize profit
through neglect or illegal conversions.
Gentrification intensifies displacement pressure on
already vulnerable residents.
KEY
STAKEHOLDERS
Local Artists and Media
Use storytelling to raise awareness and support
justice
Influence public opinion through cultural work
Tourists / General Public
Largely unaware of housing issues
Can be educated through exhibits and campaigns
Policymakers (Mayor, Supervisors)
Hold legal and funding power
Motivated by public support and visibility
SRO Residents
Low-income, mostly Chinese immigrant families and
elders
Value safe, stable housing near cultural services
Barriers: language, eviction fear, limited legal access
SRO Owners / Landlords
Motivated by profit; delay repairs unless forced
Often exploit legal loopholes
City of San Francisco (DBI, DPH)
Enforce housing and health codes
Understaffed; act mostly after violations are
reported
Chinatown Community Orgs (CPA, CCDC)
Educate and support tenants
Advocate for fair housing and cultural preservation
STAKEHOLDER
MAP
CREATIVE PLAN CONCEPT:
EXHIBIT DETAILS:
GOALS & METRICS
Immersive public exhibit + digital campaign
highlighting life in Chinatown SROs.
Life-sized SRO replicas in high-traffic areas: 41 Ross Art Gallery,
Portsmouth Square, Union Square, public libraries
Partner with artists of 41 Ross Gallery to create exhibits
(Chinatown art gallery)
Real resident stories in Cantonese, Mandarin, and English
Sensory experience: visual storytelling + authentic soundscape
15% increase in awareness (10,000+ in-
person/online visitors in 3 months)
10% boost in engagement (2,000 stakeholder
pledges to officials)
20% media coverage increase (targeting SF
Chronicle, KQED, NBC Bay Area, etc.)
Campaign Execution: Execution Plan
Partner with SRO residents for story-
sharing and co-creation
Commission local artists for exhibit builds
Host VIP media preview with journalists,
community leaders, and advocates
Digital Extension:
Launch a micro-site with virtual tours, stories, and
shareable content
Promote with hashtag #RoomsForJustice to drive
user-generated content
Conclusion
Chinatown’s SRO housing crisis stems from:
• Systemic neglect and cultural marginalization
• Political exclusion and lack of tenant protections
• Discriminatory housing policies and profit-driven priorities
THANK YOU!
• “Rooms of Resilience” campaign responds by:
• Centering storytelling as a tool for visibility and advocacy
• Amplifying the voices of SRO residents
• Bridging the gap between tenants, the public, and
policymakers
• Driving community-centered activism for lasting change
RESOURCES
Cheang, Ko Lyn. “S.F. SRO Landlords Face Big Fines for Problem Chinatown Properties.” San Francisco Chronicle, 8 Apr. 2025,
https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php. Accessed 3 May 2025.
Chinese Progressive Association. Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf. Accessed 3 May 2025.
City Attorney of San Francisco. (2023, October 10). San Francisco sues Chinatown SRO owners over unsafe living conditions.
https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/
City Attorney of San Francisco. (2025, April 8). City Attorney secures $810,000 from Chinatown SRO owners who profited off of unsafe units.
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/
Martinez, Jose. “San Francisco Chinatown SRO Residents Rally Against Proposed Budget Cuts.” CBS News Bay Area, 14 June 2023,
https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/. Accessed 3 May 2025.
San Francisco Department of Building Inspection. (n.d.). Single Room Occupancy (SRO) Task Force. https://sfdbi.org/single-room-occupancy-sro-task-force
Substandard Housing Conditions in San Francisco Chinatown: Health Impacts on Low-Income Immigrant Tenants. Chinese Progressive Association, Aug. 2005,
https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf.
Wu, Zhe. “In SF’s Chinatown, Few Works by Asian Artists. That Could Change.” San Francisco Public Press, 22 Aug. 2024, https://www.sfpublicpress.org/few-asian-
american-artists-chinatown-tool-registry-could-change-that/. Accessed 3 May 2025.
“Chinatown Tenants Win Public Housing Rent Strike.” FoundSF, https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike. Accessed 3 May 2025.
“City Attorney Secures $810,000 from Chinatown SRO Owners Who Profited off of Unsafe Units.” City Attorney of San Francisco, 8 Apr. 2025,
https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units.
“Few Asian American Artists in Chinatown. Tool Registry Could Change That.” San Francisco Public Press, https://www.sfpublicpress.org/few-asian-american-artists-
chinatown-tool-registry-could-change-that.
“Mayor Breed Celebrates Historic Number of Chinatown SRO Families Housed.” City and County of San Francisco, https://www.sf.gov/news–mayor-breed-celebrates-
historic-number-chinatown-sro-families-housed.
“Single Room Occupancy (SRO) Collaborative Program.” City and County of San Francisco, https://www.sf.gov/single-room-occupancy-sro-collaborative-program.
“Where We Live: Stories from Chinatown SRO Tenants.” Esri StoryMaps, https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec. Accessed 3 May 2025.
[https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php](https://www.sfchronicle.com/sf/article/chinatown-sro-settlement-20265097.php)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/](https://www.sfcityattorney.org/2023/10/10/san-francisco-sues-chinatown-sro-owners-over-unsafe-living-conditions/)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units/)
[https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/](https://www.cbsnews.com/sanfrancisco/news/san-francisco-chinatown-sro-residents-rally-against-proposed-budget-cuts/)
[https://sfdbi.org/single-room-occupancy-sro-task-force](https://sfdbi.org/single-room-occupancy-sro-task-force)
[https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf](https://dacdev.cpasf.org/wp-content/uploads/2018/02/CPA-Chinatown-Substandard-Housing-Health-Report.pdf)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that/)
[https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike](https://www.foundsf.org/Chinatown_Tenants_Win_Public_Housing_Rent_Strike)
[https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units](https://www.sfcityattorney.org/2025/04/08/city-attorney-secures-810000-from-chinatown-sro-owners-who-profited-off-of-unsafe-units)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that](https://www.sfpublicpress.org/few-asian-american-artists-chinatown-tool-registry-could-change-that)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed](https://www.sf.gov/news–mayor-breed-celebrates-historic-number-chinatown-sro-families-housed)
[https://www.sf.gov/single-room-occupancy-sro-collaborative-program](https://www.sf.gov/single-room-occupancy-sro-collaborative-program)
[https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec](https://storymaps.com/stories/62688c84552e4be980afd2bae2819dec)
Thank You
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