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**Imagine** you have been hired to develop a research study for a company evaluating the impact on customer loyalty of a recent change in their customer service protocols. **Discuss** the following with your classmates. – Based on the method you would choose to evaluate this question, what kind of v…
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**Imagine** you have been hired to develop a research study for a company evaluating the impact on customer loyalty of a recent change in their customer service protocols.
**Discuss** the following with your classmates.
– Based on the method you would choose to evaluate this question, what kind of variable would you be working with? Is it nominal, ordinal, interval, or ratio?
– Describe how this variable is nominal, ordinal, interval, or ratio, and how affects how you would evaluate the data you collected.
– a year ago
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