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[>Management homework help](https://www.sweetstudy.com/fields/business-finance-management) **files (1)** – ## WeekTwoDiscussion1InstructionsHM.docx **## WeekTwoDiscussion1InstructionsHM.docx** Week Two Discussion 1 **Why is it important for a firm to be proactive in their customer service management…
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[>Management homework help](https://www.sweetstudy.com/fields/business-finance-management)
**files (1)**
– ## WeekTwoDiscussion1InstructionsHM.docx
**## WeekTwoDiscussion1InstructionsHM.docx**
Week Two Discussion 1
**Why is it important for a firm to be proactive in their customer service management process?**(min 2-3 paragraphs, APA format)
1. Provide links and references of resources used. Expert sources add credibility to your statements and provide new views on the subject.
2. This is a business course. Use professional business language. Provide facts and quantitative information such as figures (numbers), statistics, charts, graphs, to justify your arguments.
**## WeekTwoDiscussion1InstructionsHM.docx**
Week Two Discussion 1
**Why is it important for a firm to be proactive in their customer service management process?**(min 2-3 paragraphs, APA format)
1. Provide links and references of resources used. Expert sources add credibility to your statements and provide new views on the subject.
2. This is a business course. Use professional business language. Provide facts and quantitative information such as figures (numbers), statistics, charts, graphs, to justify your arguments.
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