Outcome Measures, Issues, and Opportunities in Healthcare
Draft a 6-page report on outcome measures, issues, and opportunities for the executive leadership team or applicable stakeholder group.
Introduction
Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.
As a nurse leader, you may be called upon to submit a detailed report to your executive leadership team and key stakeholders that describes a quality or safety problem and its effects on outcomes, fully supported by relevant and credible data.
This assessment provides an opportunity to draft such a report in which you can call attention to quality and safety issues and opportunities, effectively support your position, and lay out a plan for change.
This assessment is based on the executive summary you prepared in the previous assessment.
Preparation
Your executive summary captured the attention and interest of the executive leadership team, who have asked you to provide them with a detailed report addressing outcome measures and performance issues or opportunities, including a strategy for ensuring that all aspects of patient care are measured.
Note: As you revise your writing, check out the resources listed on the Writing Center’s Writing Support page.
As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.
How might you engage stakeholders to help develop, implement, and sustain a vision to actually change and improve patient outcomes?
What arguments might be most effective in obtaining agreement and support?
What recommendations would you make to implement a proposed plan for change?
The following resources are required to complete the assessment.
APA Style Paper Tutorial [DOCX]. Use this for your report.
Requirements
Note: The requirements outlined below correspond to the grading criteria in the Outcome Measures, Issues, and Opportunities Scoring Guide. Be sure that your written analysis addresses each point, at a minimum. You may also want to read the Outcome Measures, Issues, and Opportunities Scoring Guide and Guiding Questions: Outcome Measures, Issues, and Opportunities [DOCX] to better understand how each criterion will be assessed Outcome Measures, Issues, and Opportunities in Healthcare.
Drafting the Report
Analyze organizational functions, processes, and behaviors in high-performing health care organizations or practice settings.
Determine how organizational functions, processes, and behaviors affect outcome measures associated with the systemic problem identified in your gap analysis.
Identify the quality and safety outcomes and associated measures relevant to the performance gap you intend to close. Create a spreadsheet showing the outcome measures.
Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
Outline a strategy, using a selected change model, for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.
Writing and Supporting Evidence
Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.
Additional Requirements
Format your document using APA style.
Use the APA Style Paper Tutorial [DOCX]. Be sure to include:
A title page and reference page. An abstract is not required.
A running head on all pages.
Appropriate section headings.
Properly-formatted citations and references.
Your report should be 6 pages in length, not including the title page and reference page.
Add your Quality and Safety Outcomes spreadsheet to your report as an addendum.
Portfolio Prompt: You may choose to save your report to your ePortfolio.
Competencies Measured
By successfully completing this Outcome Measures, Issues, and Opportunities in Healthcare assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
Competency 1: Analyze quality and safety outcomes from an administrative and systems perspective.
Identify typical quality and safety outcomes and their associated measures.
Competency 3: Determine how specific organizational functions, policies, processes, procedures, norms, and behaviors can be used to build reliability and high-performing organizations.
Analyze organizational functions, processes, and behaviors in high-performing organizations.
Determine how organizational functions, processes, and behaviors support and affect outcome measures for an organization.
Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
Competency 4: Synthesize the various aspects of the nurse leader’s role in developing, promoting, and sustaining a culture of quality and safety.
Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.
Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.
Outcome Measures, Issues, and Opportunities in Healthcare
Outcome Measures, Issues, and Opportunities
Outcome quantifications of problems and the formation of opportunities to enhance patient care quality are critical undertakings in healthcare institutions. This is because they ascertain the performance and development of the concerned institution. High-performing companies employ suitable techniques that position with their overall objectives and mission to compute the client’s attitude towards the care they receive. Further, during this process, healthcare firms recognize any challenges for enhancement and embrace any chance to better their service. Hence, the outcome measure is a core component in patient management and can direct an institution’s performance. Moreover, an organization’s executive management and key stakeholders must guarantee proper direction for client outcome metrics. Therefore, this assessment will center on outcome measures, opportunities, and problems in high-performing healthcare institutions concerning client falls.
Evaluation of Organizational Roles, Procedures, and Conduct
Change dynamics are rife in the healthcare industry, meaning there is a need for consistent transformation to modifications because it helps institutions to keep up with sector dynamics (Karam et al., 2018). Essentially, high-performing healthcare institutions’ organizational functions, procedures, and conduct become critical in daily client care management. These institutions adopt specific metrics within their functionality that help recognize the knowledge loopholes and actions that can help fill them. In this context, safety and risk management, multidisciplinary cooperation, quality procedures, and leadership practice become significant components for attaining outcome measures of problems and developing chances to enhance the quality of care for clients. Further, this may also guarantee the institution’s competitiveness and development across the industry.
Furthermore, concerning the current issue of patient falls, healthcare organizations have been struggling with this issue. Since most of these falls can be predicted, mainly among senior citizens, they can be prevented if suitable measures are adopted. In addition, inpatient falls are a cardinal problem in high-performing institutions, and most continue to disregard it. If uncontrolled, the issue has tremendous adverse impacts on quality care and patient safety. Quality analysis, multidisciplinary cooperation, and leadership practice are significant areas in which institutions must invest to manage this challenge. Notably, many high-performing firms focus on client financial benefit and disregard the client’s measurable results that are fundamental in resolution-making directed toward solving crucial challenges and developing new opportunities.
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Analysis of How Organizational Roles, Processes, and Behaviors Affect Outcome Measures Linked to the Systemic Issue
These measures may differ from one institution to another, relying on the various key components like procedures, conduct, and roles related to it. Moreover, these components comprise the organizational culture, meaning institutional endeavors like leadership practice may establish specific roles within the firm. Further, the procedures may be established by the quality evaluation endeavors, while actions like cooperation may impact conduct. Outcome measures may assist the organization in recognizing its weaknesses and strengths and actions needed to achieve specific organizational outcomes. Additionally, the organizational role may impact outcome measures via company leadership. In partnership with pertinent divisions, the firm management defines and explains metrics to compute a specific result. In inpatient falls, the company leadership and management must design measurable outcomes via metrics acquired from the inpatient division of nursing, which deals with information regarding the fall occurrence frequency. The role of such divisions in information provision and client contact is vital in creating metrics for computing the outcomes of rising falls in the organization.
Additionally, regarding institutional procedures, endeavors like quality evaluation can precisely explain and impact the outcome measures in the facility. Quality evaluation in a hospital environment encompasses an all-inclusive examination of human procedures, tools utilized, availability of norms and policy, level of care, and client recovery procedure. Thus, all these procedures substantially impact the outcome measures; in this situation, rising falls. Further, organizational conduct entails behaviors that influence the functionality of distinct procedures within the facility. It is predominantly linked to the company culture harmonizing several divisions with the facility. Prevention of inpatient falls needs an interprofessional perspective to guarantee a safe setting for the client and decrease injuries linked to the issue. Intrinsically, multidisciplinary partnership via culturalization of the facility possesses influence as part of the company behavior in the establishment of outcome measures.
Quality and Safety Outcomes and Associated Measures Pertinent to Rising Patient Falls
Inpatient falls originate from quality and safety hitches in a healthcare facility. The quality and safety results are thus pertinent in the data gathering and explanation regarding the level of inpatient falls in a healthcare institution. Notably, quality and safety tools should be used appropriately for computing the outcomes concerning the quantification of healthcare procedures, client attitudes, systems, and facility structure. Guaranteeing an appropriate system that obtains information on the frequency of the issue is critical. This will be used on the measures obtained from the results to prevent inpatient fall occurrence.
Furthermore, because most patient falls also originate from the ambulation associated with movements, they can be averted or minimized greatly with suitable quality and safety metrics. To minimize these falls, healthcare facilities and all relevant caregivers must give the most vulnerable patients, in this case, senior citizens, safety companions. This will aid the patients in their mobility, preventing strains and struggles. The facility can complement these safety companions with video monitoring (Bayen et al., 2017). Since most hospitals are understaffed, it may be challenging for nurses to follow these patients everywhere. Thus, video monitoring may assist in observing the patients’ movements. Apart from senior citizens, healthcare facilities must recognize other high-risk patients, like those with leg and hand injuries. Additionally, safety rounds are another measure that can be used to supervise and avert patient falls. Some patients are vulnerable to falling from their hospital beds. When there is no video monitoring, it may be difficult to know whether a patient has fallen from their bed. However, a bed alarm can be used to prevent the issue for patients who fall from their beds. If the patient wants to climb down, this alarm may be handy because it will alert the caregiver that a specific patient needs assistance. Thus, identifying the weak areas that contribute to increased falls is vital to avoid issues related to falls like prolonged hospital stays for patients.
Performance Problems or Opportunities Linked to Specific Organizational Roles, Procedures, and Behaviors
Remarkably, operation chances and problems are linked with specific facility behaviors, processes, and roles and the safety and quality outcomes they impact when it comes to inpatient falls. Appropriate management, resource allocation, and leadership can significantly deal with the issue. Further, the participation and prevention of this issue cut across the board, meaning every stakeholder has a mandate and duty to fulfill. Collaboration to minimize the issue and its effects may play a significant function.
The facility is mandated to guarantee that clients are cared for in a secure and safe setting with no hazards that can foster falls. Ensuring that all stakeholders are trained about the issue, beds are safe, and the video monitoring system is functional throughout can assist in reducing risks associated with inpatient falls. A safety culture must be adopted (Lee et al., 2019). Further, even though staffing issues remain an impediment, healthcare facilities must possess an acceptable patient-nurse ratio. This means that nurses will not be overwhelmed by working long hours, leading to burnout that lowers the care quality and nurse satisfaction (Dall’Ora et al., 2020). Also, it is vital for the facility to possess a system that captures the adverse event because it will help in understanding areas that need enhancement.
Moreover, healthcare providers are mandated to offer quality and safe care. These employees must act all the time professionally and follow all the codes.For example, these professionals help patients who cannot walk or have limited mobility. Also, in collaboration with people from the IT department, caregivers are mandated to monitor patients through video. Collecting and maintaining data related to falls is also the professionals’ mandate.
In addition, patients also must say safe by following the set regulations. If a hospital policy does not allow some vulnerable patients to leave their beds alone, they must use the provided bed alarms to ask for help. Following these simple rules determines whether the patient’s stay will be prolonged because of fall-related injuries.
Strategy for Ensuring that all Aspects of Patient Care are Measured and that Knowledge is Shared with the Staff
Many healthcare organizations disregard this issue of falls and act after the damage is done. These falls alter the patient’s quality of life because some are forced to prolong their stay at the facility or live with lifelong injuries. Hence, healthcare institutions must embrace a strategy that helps minimize the issue. This strategy should be employed via a change model. Additionally, all features of patient care must be computed and that understanding shared with relevant employees, spotlighting the current opportunities for multidisciplinary collaboration.
Further, change models are guidelines for the execution of transformations from the beginning through application to the assessment phase. In this case, concerning patient falls, Lewin’s change model is the most suitable because it develops the demand or urge for transformation, the shifting towards a modern, appropriate level of institutional conduct, and reinforces the acquisition of new behavior (Hussain et al., 2018). The metrics via information gathering are crucial in initiating the frequency and grounds of these falls. Through transformation execution, staff members will be educated and trained on gathering data and computing the patient’s features. Further, the trends and information regarding the issue will be shared among all pertinent facility units and staff members to improve their cooperation. Evidence-based education on employees about the measures related to falls must be encouraged.
In conclusion, outcome measures of challenges offer the development of chances, ultimately enhancing patient care quality. Appropriate information-gathering measures combined with a multidisciplinary partnership are crucial in guaranteeing that inpatient falls are minimized to ensure the quality and safety of patients. Further, knowledge sharing is critical because it fosters this collaboration and transparency among healthcare providers. Embracing a change model is also essential because it certifies the new measures are embraced and that a standard perspective is included in the facility to assist in solving the issue permanently.
References
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Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., & Ali, M. (2018). Kurt Lewin’s change model: A critical review of the role of leadership and employee involvement in organizational change.
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Lee, S. E., Scott, L. D., Dahinten, V. S., Vincent, C., Lopez, K. D., & Park, C. G. (2019). Safety culture, patient safety, and quality of care outcomes: a literature review.
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Karam, M., Brault, I., Van Durme, T., & Macq, J. (2018). Comparing interprofessional and interorganizational collaboration in healthcare: A systematic review of the qualitative research.
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